Head Voice Process
CurrentManaging Outbound Calling Process for multiple Insurance clients...
Jul 2023 - Present
AeroLeads people directory · profile
Dwaipayan Sengupta Email & Phone Number
Outbound Call Centre Operations | Customer Service | Persistency | Cross Selling | Project Management | CX
at
CAMS Repository Services Ltd
1 work email found
@dhflpramerica.com
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Outbound Call Centre Operations | Customer Service | Persistency | Cross Selling | Project Management | CX
Location
Mumbai, Maharashtra, India
Company size
Who is Dwaipayan Sengupta? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Dwaipayan Sengupta is listed as Outbound Call Centre Operations | Customer Service | Persistency | Cross Selling | Project Management | CX at CAMS Repository Services Ltd, a with 64 employees, based in Mumbai, Maharashtra, India. AeroLeads shows a work email signal at dhflpramerica.com and a matched LinkedIn profile for Dwaipayan Sengupta.
Dwaipayan Sengupta previously worked as Head Voice Process at Cams Repository Services Ltd and AVP - Branch Operations at Hdfc Life. Dwaipayan Sengupta holds Ciafp (Pursuing), Fraud In Insurance from Insurance Institute Of India.
Company email context
Email format at CAMS Repository Services Ltd
This section adds company-level context without repeating Dwaipayan Sengupta's masked contact details.
{first}.{last}@dhflpramerica.com
86% confidence
AeroLeads found 1 current-domain work email signal for Dwaipayan Sengupta. Compare company email patterns before reaching out.
Profile bio
About Dwaipayan Sengupta
Six Sigma Black Belt certified result oriented professional having more than 15 years of experience in the various wings of Customer Service like Persistency Management, Business Conservation, Retention, Project Management, Out bound calling vendor management, Complaint & Grievance management, Renewal Collection, MIS, Sales Coordination & Logistics Management in Insurance, Telecom & Logistics industry. Having sound knowledge about rural market with excellent interpersonal, analytical, leadership & organizational skills and proven abilities in process improvement, training & development, customer relationship management and planning.
Listed skills include Customer Service, Mis, Persistency, Business Continuity Planning, and 8 others.
Current workplace
Dwaipayan Sengupta's current company
Company context helps verify the profile and gives searchers a useful next step.
Cams Repository Services Ltd
12 roles
Dwaipayan Sengupta work experience
A career timeline built from the work history available for this profile.
Avp - Branch Operations
Managing overall operations aspect of all the branches and utilizing the cross sell opportunities
Oct 2022 - Jun 2023
Gm - Field Operations And Customer Services
Managing Branch Operation, Customer Service, Cross Selling to walk-in customers and Renewal collection of East. Leading a total team strength of 44 onrole people.
Apr 2019 - Oct 2022
Deputy General Manager Persistency
Managing outbound call centres and meeting organizational renewal collection objective. Analyzing data to identify trends and develop and implement strategies to improve renewal and persistency rates. Collaborate with cross-functional teams and resolve escalations
Apr 2018 - Apr 2019
Senior Manager Persistency
Lead and manage a team of renewal and persistency specialists. Analyzing data to identify trends and develop and implement strategies to improve renewal and persistency rates. Collaborate with cross-functional teams
Jul 2015 - Mar 2018
Manager
Managing total renewal dues bucket of Western regionImproving Persistency & Retaining customer to assist in business continuity Renewal collection Team management Liaison with channel partners for 13th mth renewal collection
Apr 2014 - Jun 2015
Deputy Manager
Improving Persistency & Retaining customer to assist in business continuity Renewal collection Team management Liaison with channel partners for 13th mth renewal collection
Apr 2012 - Mar 2014
Assistant Manager
Improving Persistency & Retaining customer to assist in business continuity Renewal collection Team management Liaison with channel partners for 13th mth renewal collection
Jul 2010 - Mar 2012
Senior Execuive - Persistency & Renewal Collection
Persistency improvement & customer retention
Nov 2006 - Jun 2010
Executive - Mis & Customer Service
Aircel
Managing Zonal MIS & Customer Complaints
Sep 2005 - Nov 2006
Jul 2004 - Sep 2005
Dispatch Section Incharge
Managing the process of customer application forms entry till dispatch to warehouse for record
Jun 2003 - Jul 2004
Team & coworkers
Colleagues at CAMS Repository Services Ltd
Other employees you can reach at camsrepository.com. View company contacts for 64 employees →
K.
Kumbleshwaran .V
Colleague at Cams Repository Services LtdChennai, Tamil Nadu, India
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GB
Gayathiri B
Colleague at Cams Repository Services LtdChennai, Tamil Nadu, India
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PV
Pavithra Varun
Colleague at Cams Repository Services LtdChennai, Tamil Nadu, India
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RK
Reshma Khan
Colleague at Cams Repository Services LtdChennai, Tamil Nadu, India
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SK
Samir Kumar
Colleague at Cams Repository Services LtdIndia
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AK
Aafreen Khan
Colleague at Cams Repository Services LtdWashim, India
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BM
Bairav Maddy
Colleague at Cams Repository Services LtdChennai, Tamil Nadu, India
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SM
Suresh M
Colleague at Cams Repository Services LtdChennai, Tamil Nadu, India
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RR
Revathi R
Colleague at Cams Repository Services LtdChennai, Tamil Nadu, India
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RB
Rupali Bhattacharyya
Colleague at Cams Repository Services LtdChennai, Tamil Nadu, India
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Kumbleshwaran .V
Colleague at Cams Repository Services LtdChennai, Tamil Nadu, India
View →
GB
Gayathiri B
Colleague at Cams Repository Services LtdChennai, Tamil Nadu, India
View →
PV
Pavithra Varun
Colleague at Cams Repository Services LtdChennai, Tamil Nadu, India
View →
RK
Reshma Khan
Colleague at Cams Repository Services LtdChennai, Tamil Nadu, India
View →
SK
Samir Kumar
Colleague at Cams Repository Services LtdIndia
View →
AK
Aafreen Khan
Colleague at Cams Repository Services LtdWashim, India
View →
BM
Bairav Maddy
Colleague at Cams Repository Services LtdChennai, Tamil Nadu, India
View →
SM
Suresh M
Colleague at Cams Repository Services LtdChennai, Tamil Nadu, India
View →
RR
Revathi R
Colleague at Cams Repository Services LtdChennai, Tamil Nadu, India
View →
RB
Rupali Bhattacharyya
Colleague at Cams Repository Services LtdChennai, Tamil Nadu, India
View →
3 education records
Dwaipayan Sengupta education
Ciafp (Pursuing), Fraud In Insurance
Pgdba, Business Administration, Management And Operations, 1St
Bachelor'S Degree, Zoology/Animal Biology, 2Nd
Rishi Bankim Chandra College
FAQ
Frequently asked questions about Dwaipayan Sengupta
Quick answers generated from the profile data available on this page.
What company does Dwaipayan Sengupta work for?
Dwaipayan Sengupta works for CAMS Repository Services Ltd.
What is Dwaipayan Sengupta's role at CAMS Repository Services Ltd?
Dwaipayan Sengupta is listed as Outbound Call Centre Operations | Customer Service | Persistency | Cross Selling | Project Management | CX at CAMS Repository Services Ltd.
What is Dwaipayan Sengupta's email address?
AeroLeads has found 1 work email signal at @dhflpramerica.com for Dwaipayan Sengupta at CAMS Repository Services Ltd.
Where is Dwaipayan Sengupta based?
Dwaipayan Sengupta is based in Mumbai, Maharashtra, India while working with CAMS Repository Services Ltd.
What companies has Dwaipayan Sengupta worked for?
Dwaipayan Sengupta has worked for Cams Repository Services Ltd, Hdfc Life, Exide Life Insurance, Dhfl Pramerica Life Insurance, and Tata Aia Life Insurance.
Who are Dwaipayan Sengupta's colleagues at CAMS Repository Services Ltd?
Dwaipayan Sengupta's colleagues at CAMS Repository Services Ltd include Kumbleshwaran .V, Gayathiri B, Pavithra Varun, Reshma Khan, and Samir Kumar.
How can I contact Dwaipayan Sengupta?
You can use AeroLeads to view verified contact signals for Dwaipayan Sengupta at CAMS Repository Services Ltd, including work email, phone, and LinkedIn data when available.
What schools did Dwaipayan Sengupta attend?
Dwaipayan Sengupta holds Ciafp (Pursuing), Fraud In Insurance from Insurance Institute Of India.
What skills is Dwaipayan Sengupta known for?
Dwaipayan Sengupta is listed with skills including Customer Service, Mis, Persistency, Business Continuity Planning, Customer Retention, Customer Loyalty, Collections Management, and Customer Relations.
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