Dwane Kinlock Email & Phone Number

Horwich, England, United Kingdom

Key Responsibilities:Responsible for maintaining, strengthening and growing both current and new client relationships. Managing clients including pricing, stock availability and business optimizationIdentify new sales opportunities within existing clients by up-selling and cross-sellingSatisfy customers’ needs and requests, responding to queries within a timely manner to deliver a positive customer experienceAchievement of sales targetsEstablish budgets to build proposals and quotesHave an understanding of the daily operation and keep clients updatedMeet customer, team and company deadlinesIncrease product knowledge through personal research and ongoing internal trainingManage and enforce best practice account management disciplineProvide end to end client management using Scan’s infrastructure

St. Helens, England, United Kingdom

Leigh

DXP is an independent provider of integrated business technology solutions. With over 25 years’ experience, we work with both private and public sector organisations at every stage of their IT and communications infrastructure investment to help minimise the costs and maximise the business value of their technology solutions. DXP’s customer centric approach coupled with our unrivalled technical knowledge and highly skilled workforce is the reason our customers align with DXP to help them achieve their business goals through the deployment of technologies.DXP provide hardware, software, consultancy relating to all aspects of Telecommunications and managed services to customers on a range of strategic IT and business technology projects. Our technology services include, Video Conferencing, Managed Services for ICT, proactive maintenance and reporting, Information Management, IP Networking, Unified Communications, Technical Consultancy, Wireless and Network Security Solutions. As a progressive organisation providing innovative communication solutions, DXP integrates industry leading products and services to design and implement bespoke solutions for voice, data and video networks. As a vendor independent organisation, DXP has collaborative partnerships with a number of leading strategic IT vendors such as; Avaya, Cisco, Mitel, VM Ware, Meraki, Aruba, Ruckus, HP, BT, Vodafone, Virgin Media Business, SSE, Talk Talk, Purple Wi-Fi

Telefónica UKOctober 2007 – October 2008 (1 year 1 month)LeighSales of contracts for mobile phones, broadband and sales of additional accessories Completing contracts which adhered to O2’s company policies Processing goods received using the computer system to ensure everything was accounted for Processing goods returns ensuring they were complete and ensuring all correct paperwork is sent Daily stock count to ensure all stock is present Banking cash Safe access Ensuring all stock adjustments and inter branch transfers were processed correctly and that all missing paper work was chased up Regularly dealing with customer service issues, ranging from incorrect bill issues to contracts that have been sold incorrectly. Solving these issues to the customers satisfaction whilst adhering to the company policies

Advanced Vocational (Double- A Level), Leisure And Recreational Sprots

Activities and Societies: Sports Leadership Award Level 2 College Football Team

5 X C'S, 2 X B'S & 1 X A, Gcse