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Edward Olson Email & Phone Number

Tech Writing and Translation Manager at Accenture
Location: Greater Chicago Area, United States 6 work roles 2 schools
1 work email found @accenture.com LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 100%

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Work email e****@accenture.com
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Current company
Role
Tech Writing and Translation Manager
Location
Greater Chicago Area, United States
Company size

Who is Edward Olson? Overview

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Quick answer

Edward Olson is listed as Tech Writing and Translation Manager at Accenture, a with 636296 employees, based in Greater Chicago Area, United States. AeroLeads shows a work email signal at accenture.com and a matched LinkedIn profile for Edward Olson.

Edward Olson previously worked as Tech Writing and Translation Assoc Manager at Accenture and Tech Writing & Translation Assoc Manager at Accenture. Edward Olson holds Bstm, Technology Management from Herzing College.

Company email context

Email format at Accenture

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{first}.{last}@accenture.com
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Profile bio

About Edward Olson

Over 15 years of experience troubleshooting and solving hardware and software problems on multiple platforms. Skilled at research and writing technical documentation on various topics including ITSM, Internet of Things and Raspberry Pi. Capable of graphic design and image manipulation with experience in web design and maintenance. Valued consultant for C-Suite executives.

Listed skills include Technical Support, It Service Management, Vendor Management, Troubleshooting, and 20 others.

Current workplace

Edward Olson's current company

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Accenture
Accenture
Tech Writing and Translation Manager
Chicago, IL, US
Website
Employees
636296
AeroLeads page
6 roles · 29 years

Edward Olson work experience

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Tech Writing And Translation Manager

Chicago, Il, Us

Tech Writing And Translation Assoc Manager

Chicago, Il, Us

Tech Writing & Translation Assoc Manager

Chicago, Illinois, United States

Technical Writing Specialist

Greater Chicago Area

Manage product, program and/or technical development, design, and marketing documentation support, related to suite of products/service offerings. Manage development of proposal and/or sales related documentation. Manage output which includes written or visual product/process/technical documentation, online information, graphic design, instructor-led and/or self-paced training in any media. Translate complex technical solutions, strategies and themes into easily understandable, readable responses.

It Customer Service Specialist

Greater Chicago Area

Provide technical support for resolution of customer IT hardware and software problems, incidents, issues, requests and queries. Manage team and liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner. Ensure proper documentation, notification, escalation, tracking and follow up of all incidents. Write and edit technical communications. Audit and maintain physical inventory. Contribute to IT development projects. Build and maintain print server queues and manage permissions accordingly.Major responsibilities:1. Support users: Providing hands on and remote technical support for user activities; providing timely responses to all client requests during normal business hours; meeting service level agreements. 2. Support other technologists: Providing support for others in the department. Mentor junior technologists as the opportunity arises.Key Role or Client ChallengesThe IT Customer Service Specialist handles a large volume of support requests, including requests from CIO VIP clients. Local network issues must be resolved quickly.Key performance measures:• On time performance for incident requests (IRs).• Client satisfaction with timeliness and quality of support

Sep 2007 - Oct 2016

Technology Support Analyst

Siemens It Solutions And Services Pvt. Ltd.

Break-fix and IMAC support for cutting edge hardware and software products including Tablet PC, Windows Vista and Office 2007, wired and wireless LAN, mobile devices, videoconference and audio/video equipment.

1998 - 2007 ~9 yrs
Team & coworkers

Colleagues at Accenture

Other employees you can reach at accenture.com. View company contacts for 636296 employees →

2 education records

Edward Olson education

Bstm, Technology Management

Herzing College

Aaseet, Electronic Engineering Technology

Wisconsin School Of Electronics
FAQ

Frequently asked questions about Edward Olson

Quick answers generated from the profile data available on this page.

What company does Edward Olson work for?

Edward Olson works for Accenture.

What is Edward Olson's role at Accenture?

Edward Olson is listed as Tech Writing and Translation Manager at Accenture.

What is Edward Olson's email address?

AeroLeads has found 1 work email signal at @accenture.com for Edward Olson at Accenture.

Where is Edward Olson based?

Edward Olson is based in Greater Chicago Area, United States while working with Accenture.

What companies has Edward Olson worked for?

Edward Olson has worked for Accenture and Siemens It Solutions And Services Pvt. Ltd..

Who are Edward Olson's colleagues at Accenture?

Edward Olson's colleagues at Accenture include Martyna Młyńska-Marzec, Snehal Prasad, Neethi Shetty, Karthick K, and Varsha Rasamalla.

How can I contact Edward Olson?

You can use AeroLeads to view verified contact signals for Edward Olson at Accenture, including work email, phone, and LinkedIn data when available.

What schools did Edward Olson attend?

Edward Olson holds Bstm, Technology Management from Herzing College.

What skills is Edward Olson known for?

Edward Olson is listed with skills including Technical Support, It Service Management, Vendor Management, Troubleshooting, Program Management, Windows Server, Process Improvement, and Itil.

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