David Waugh Email & Phone Number

Hollywood, Fl, Us

Miami, Fl, Us

Technical Scope: Server 2016/2012/2008,Exchange 2003, Microsoft 365, Exchange online Protection, Trend Micro Hosted Email Security, tracking software.Create a seamless merger to unify systems and architecture for two non-profit organizations. Assess IT needs, migrate equipment and data, and spearhead initiative to bring chapters under parent 501(c)3. Utilize technological acumen to ensure the effectiveness and efficiency of Foundation processes through the implementation of technology for onsite and remote staff. De-escalate Help Desk issues and manage all help desk activities in conjunction with the Help Desk Coordinator and tracking software. Implement disaster recovery, back up procedures, information security and control structures to preserve assets.Key Achievements: - Oversee financial objectives through the preparation of the annual IT budget; identify cost savings opportunities, schedule expenditures, analysis of variances, and initiation of corrective action. - Coordinate organization-wide migration from Outlook 2007/Exchange 2003 to Outlook 2016/Office 365 and from Mimecast to Exchange Online Protection to Trend Micro Hosted Email Security. - Successfully migrate the entire network infrastructure from antiquated non-supported hardware to new updated equipment utilizing MS Hyper-V. - Relocate all technology assets, manage all IT vendors, and introduce innovate technology in the midst of an office build out move project with minimal downtime.

Technical Scope: Windows 2003 and 2008 servers, Citrix Presentation Server 4 and 4.5, Windows XP/Vista, Sonic firewall, VPN, Symantec Endpoint Protection 11, Trend Micro Antivirus, MXLogic Email Defense, Symantec Backup Exec, and System Recovery.Maintained and administered clients’ numerous Windows-based networks, including Server 2003/2008, Windows XP/Vista and a multitude of client-specific software applications. Managed the needs of 50+ clients through the installation, configuration and administration of Windows 2003/2008 servers with Citrix Presentation Server 4/4.5. Key Achievements: - Ensured continuous network availability by providing resolutions and repairs for workstations, servers and network devises expeditiously. - Utilized project management skills to provide infrastructure planning, design and problem resolution, and technical support for server, workstation and network issues.

Technical Scope: Lexis Nexis Time Matters, TABS3 Billing Software, Watchguard Firebox devices,Symantec Antivirus Corporate Edition, MXLogic Email Defense, Symantec Backup Exec.Fostered strong business relationships with clients and third party vendors while exploring new business development opportunities to streamline client operations through the implementation of technological advances. Interfaced with the legal software group to provide hardware and operating support for Lexis Nexis Time Matters and TABS3 Billing Software. Key Achievements: - Conducted research to provide advice on technology prior to technology procurement to accomplish clients’ IT goals while remaining in compliance with clients’ IT standards. - Stayed abreast of industry best practices and applied that knowledge to problem identification, assessment and problem resolutions to promote consistency in the problem resolution process.

Technical Scope: Development of Intranet, Crystal Reports, SQL, MS Access backends, content filtering, VPN, Watchguard Firebox X, Point to Point T1, Netware 3.1, Windows NT, Windows 2000/2003, Symantec Antivirus Corporate 10, MS Exchange 2000/2003.Orchestrated numerous major systems upgrades throughout a 10-year tenure with the organization.