• Successfully converted data from diverse Sales, Inventory Tracking, and Point of Sale systems to Basic and Primus formats. • Wrote and modified programs to rectify data in Basic, addressing challenges reported by customers. • Thrives on solving puzzles presented by various types of customer data, transforming it into the foundation of their experience with our software. • Played a crucial role in the company's recovery from a ransomware attack, demonstrating resilience and problem-solving skills. • Implemented Altair Monarch to convert reports into record-style spreadsheets, enhancing data analysis and conversion accuracy.

• Covered sports teams for local schools, producing multiple sports stories weekly for both print and web. • Crafted engaging web teaser leads for stories, enhancing online visibility before the weekly paper publication.

• Assisted Wal-Mart and Sam's Club associates in filing optical insurance claims, ensuring a smooth process for customers. • Designed an interface between the Informix database and Excel to extract claims and payment data, leading to a resolution of claims errors and increased payment rates.

• Boosted morale for military members and families overseas through various journalism mediums. • Contributed to the Navy's storytelling efforts through broadcast, print, and web journalism. • Pioneered the creation of the AFN Sasebo station's first website. • Designed and maintained websites for the ComNavMarianas base and the Tandem Thrust exercise, showcasing a commitment to effective communication and information dissemination.