Operations Supervisor
CurrentFor my current employer, I handle daily Interactive dialer processes; I supervise the collections department in our Buffalo New York office. Driving and motivating 1 to 9 team members at a time to obtain their goal and while remaining within regulation of all policies; manage vendor/supplier relations to that location; and oversee the timely, accurate processing of each account, purchase orders, expense reports, and payment transactions. Maintained adherence to corporate, accounting and federal regulations standards; addressed escalated issues from employees and vendors regarding accounts; and ensured accurate and compliant collector files in accordance with company policies and government regulations.