Dwayne Carroll Email & Phone Number

Seattle, Wa, Us

IT Merchandising Modernization Projects: - Competitive Shopping Application - Centralized Comp Items: One place for Buying to review Comp Item Information and set Costco Item Price Points - US & Canada Enterprise Item Promotion Management (Planning, Contract Management, Maintenance, Execution and Performance/Analytics)Partnered with Business Product Managers along with IT and Business Leadership SteerCo & Stakeholder members from each of the Merchandising, Accounting, eCommerce, IT Warehouse, iSeries and POS Enterprise divisions to translate and document current processes vs future product strategies and systems. I also created initial Discovery RFP drafts for proposed build solutions with a delivery roadmap for our Buy, Built and Hybrid solutions.▪ Executed Enterprise Promotion Discovery RFP with $X.XM projected saving in labor along with capturing and creating documentation for our Epic Hypothesis, Lean Business case, User pain points, Feature lists, Business process/system flows, solution ROI along with the build, buy and hybrid analysis. RFP released on 8/23 and currently working with PM’s to capture additional business value and ROI to offset SaaS price point▪ Leading Discovery phase two analysis to divide Enterprise Promotion RFP solution into smaller quick wins for the business. I created multiple presentations outlining the proposed business MVP’s along with initial drafts for user flows, feature value rankings (WSJF) and proposed developer build scope pulled from UI/UX initial screen designs.

Seattle, Wa, Us

IT Merchandising Modernization Projects: - Costco/SAP Master Data: Vendor, Customer, Site/Location, Item Cost/Pricing and Tax/Recycling* Determines stakeholder influence and relationship needs, and understands their business and requirements.* Builds and manages stakeholder relationships including business partners, users, vendors, customers, project team members, and management leaders.* Interacts with technical team(s) to translate functional specifications into technology solutions.Requirements management process:* Develops business analysis artifacts (use cases, business models, etc.) to document “as-is” and “to-be” requirements and change management plans as they pertain to specific projects and/or functional area.* Identifies and communicates risks and issues that may require changes to plans or scope.* Prioritizes requirements effectively based on appropriately identified factors.* Organizes and synthesizes large amounts of information provided by stakeholders.* Ensures that all requirements support the delivery of business value, fulfills goals and objectives and meet stakeholder needs.* Leads and participates in User Acceptance sessions for confirmation of requirements implementation prior to deployment.Elicitation and communication:* Ensures appropriate stakeholders are involved and obtain required information for capturing and validating requirements and other artifacts.* Effectively manages changes and conflicts during requirements gathering process.* Manages requirements traceability and future reuse.* Prepares artifacts in an understandable and presentable format.* Assists in other areas of the department and company as necessary.

Seattle, Wa, Us

Lead Global Item Procurement Analyst (Product Owner/Business Product Manager/Scrum Master) Merchandising IBM Business Process Management Projects: - Merchandising Non-Foods Procurement- Global Item Procurement Support Processes (Customs, Import Traffic, Code of Conduct & Net Landed Cost)* Contributes to workshops and interviews customers, users and stakeholders on the process to understand the scope/need, applying process and analytical skills to develop solution proposals* Elicits current processes using interviews, document analysis, process workshops, surveys, site visits, business process descriptions, user stories, scenarios, business analysis, task and workflow analysis* Critically evaluates information gathered from multiple sources, reconciles conflicts, decomposes high-level information into details, abstract up from low-level information to a general understanding, and distinguishes user requests from the underlying true needs* Uses strong analytical abilities and technical skills to evaluate alternative approaches and to recommend the most feasible and economical solutions* Proactively communicates and collaborates with external and internal customers to analyze information needs and functional requirements and deliver or contribute to the following project artifacts as needed: Business Process, Assumptions, Constraints, Process Flows, User Stories, Business Rules, etc.* Diagrams and leverages ‘current’ and ‘future’ state models to document target processes clearly with an action plan to drive transition to future process* Partners with subject matter experts (SMEs) to determine improvements to current processes.* Works with stakeholders to identify process metrics, KPIs, and SLAs for measuring process improvement* Facilitates UAT activities for process changes* Performs continuous reviews to align processes, KPI’s, SLAs, etc., with changing business conditions

Seattle, Wa, Us

Lead Global Item Procurement Analyst (Product Owner/Business Product Manager/Scrum Master) Merchandising IBM Business Process Management Projects: - BPM Global Non-Foods Merchandising - Costco Merchandising Item Procurement for Direct Imports - BPM Maintain Business Data (Master Data Management)The Business Process Management Analyst (BPMA) works with business stakeholders at all organizational levels to develop innovative process improvement solutions. To achieve this, the BPMA contributes to discovery workshops to understand and document the as-is processes, then applying evaluation criteria to prioritize and determine candidates for implementation in IBM’s Business Process Management Software (BPMS). The BPMA will guide projects and work with technical groups to implement selected processes in BPMS. The BPMA helps define process metrics, key performance indicators (KPIs), and service-level agreements (SLAs) that allow the business to measure and track process outcomes to ensure the process is efficiently supporting the business goals.

Seattle, Wa, Us

Projects:- Data Warehouse Modernization - Credit Card Authorization Modernization- Product Information Management (PIM)- Business Architecture: Depot, Car Wash, Manufacturing, Merchandising Non-Foods, Fresh Foods, Food & Sundries and AncillaryThe Technical Data Steward Analyst (DSA) is responsible for working with business and IS database teams to discover, document, and provide direction regarding definitions (glossary, entity, validation, etc.), data lineage, business rules (attributes, calculations, derivations, etc.), field utilization (repurposing, overloading, violations, etc.), and overall data quality. Works closely within the Business Resource Management (BRM) team (product analysis, business analysis, and business process analysis) and demonstrates the ability to partner and maintain confidence with the business as it relates to coordinating disparate information while being able to translate for IS consumption.* Contributes to building Business Glossary by driving discussions for making decisions and resolving disputes regarding definitions* Ensures data quality through the identifications of Key Performance Indicators (KPIs)* Participates with virtual data teams to profile, analyze, and provide contributory input to produce solutions that will impact database models, business policy, and data quality* Provides advice to senior management and colleagues through data governance processes, acting as a liaison between the business and IS* Interacts with technical teams to stay involved and abreast of emerging technologies* Ensures appropriate stakeholders are involved in new initiatives to obtain needed information, maintaining the highest level of data quality throughout the organization* Contributes to establishment (and transformation as needed) standards for data quality, usage, and definitions through tooling and scorecards* Participates in project data migration activities through identification of data sources and targets

Seattle, Wa, Us

Enters and updates computer records and reports for buying staff of nationwide retail club warehouses. Reviews department inventory reports weekly and tracks item replenishment and purchase orders. Sends and tracks vendor contracts, and ad and logo agreements.Communicates with regional offices, vendors, and members to relate and gather information, and to resolve issues. Works confidentially, independently and with superior attention to detail. Enters and updates computer records and reports for buying staff. Enters data which brings items live onto Costco.com website. Maintains and updates inventory levels.Reviews and reports weekly sales and item performance. Tracks and generates reports on promotional activity. Collaborates with various support groups such as marketing, graphics, web content management team, operations, and call center within the ecommerce department. Intervenes in Vendor and Member issues.Works with Buyer and Assistant Buyer on new item design and displays and builds / supports department Query, EssBase and Analyzer reports

Seattle, Wa, Us

Seattle, Wa, Us

Seattle, Wa, Us

Seattle, Wa, Us

Seattle, Wa, Us

Seattle, Wa, Us

Seattle, Wa, Us

Seattle, Wa, Us