Dwayne Cole Email & Phone Number

Atlanta, Georgia, Us

Assistant CIO - Project Management Officer

Owner / Operator of Consulting Firm

Atlanta, Georgia, Us

Portfolio and Governance Director, Enterprise PMO for the City of Atlanta.- Lead Program Managers, PMs and BAs- Advise Program Directors on matters of policy, processes, procedures and tools - Author of Policies, Processes, and Procedures, Delivery Methodology(s) used on IT engagements (Agile, Waterfall, Fast Track)- Accountable for Governance and Executive Reporting - Advise Program Managers and Directors to ensure compliance with agreed upon stage gates for IT project portfolio- Manage Priority Large Infrastructure portfolio of projects- Assigned to special projects (Security Projects, projects on behalf of Mayors Office and City Council)- Ensure projects are properly planned and staffed- Escalation of issues and risks applicable in the portfolio (avg 125 active projects)- Consult Executives regarding IT strategy and business alignment- Provide guidance to Business Relationship Managers on scope, approach, and estimates- Ensure the portfolio of projects are delivered within the budget- Established Project Intake process to gather business case, requirements, delivery approach- Provide communications (written, verbal, presentation, and executive interaction)- Served as Program Director, CoA Cyber Restoration Program to restore the cities IT Infrastructure post March 2018 Ransom Breach. (7 work streams, multiple vendors and agencies)- Created ARB –composed of Infrastructure, Applications, and Security SMES who review potential IT Investments - Created EPMO Transformation Program - OCM, Portfolio Analysis, Demand Management, Strategic Scoring, Resource Management)- Mentor, Trainer – Effective mentor to staff and team, College Student Mentor (12 students to date)- Former Change Advisory Board Mgr- Former Integrated Steering Committee Co-Chair- Project Tool Administrator- Implemented Agile SCRUM (Jira and MS Project based tools)- Facilitated Innovation Management through creation of Proof of Concept, Pilot, and Market Research Models

New York, Ny, Us

Program Manager for DevOps Implementation while at Macys Systems. Performed tools and methods research on behalf of client to support Continuous Development and Continuous Integration efforts, Behavior and Test Driven Models. Implemented Staged Environment Management with On Demand Env Provisioning, Data Management, and Source Code Management. Responsible for the implementation of Test Automation to support CI/CD environments. Program Manager in Direct To Consumer division at MST. Managed a $2.5 Million program with multiple teams, that allows real-time updates to Merchandise Movement shipped store-to-store via commercial carriers. Program includes .NET programming, TIBCO, Oracle, Monarch, HALO, Kariba, Mainframe, and SOA (Messgae Queues and Services). Team consisted of 4 Project Managers and 67 IT professionals (PM's, Developers, Architects, Testers, and BA's). Responsible for overall project plan and Program Level Status Reporting and metrics. Responsible for program compliance with external audit and Macys Standards via lifecycle based tollgates. Managed team delivery of Requirements Definition Document, Design Documents, Technical Specifications, Component Specifications, Test Plans, Deployment Plans, Work Product Reviews, and Signoffs amongst others.Responsible for Project Delivery as well as offshore Production Support. Used Issue Log to coordinate implementation of System Break / Fixes. Developed processes, including communication forum between offshore Support Team and Business Partners. Cut delivery date of Program by 26 days saving money to client in contracted services. Raised quality of D2C delivery from score of 63/100 to 100/100 on most recent deployment.

New York, Ny, Us

Current Program is a $2.5 Million program to allow real-time updates to Merchandise Movement shipped store-to-store via commercial carriers. Program includes .NET programming, TIBCO, Oracle, Monarch, HALO, Kariba, Mainframe, and SOA (Messgae Queues and Services).

Jacksonville, Fl, Us

Served in multiple roles including the following: Sr. Test Consultant, Project Manager, Business Analyst, Sr. Strategy and Change Consultant, and SharePoint Site Web Developer at Gwinnett County Public Schools (client of Emtec).• Quality Assurance Management: Developed and implemented Enterprise testing processes across previously disparate teams (Portal Development, WAN, LAN, Storage, Security). Implemented testing tollgates and standardized work products. Established the Performance Test Team. Performed Performance testing using LoadRunner.• Resource Administration: Established an Enterprise Test Group at Gwinnett County Public Schools, which successfully delivered Enterprise-level applications, infrastructure, and networks for implementation. Ensured the GCPS systems met the functional and non-functional requirements of all enterprise projects.• Project Management: Led the full lifecycle implementation of a Hyper-V Server Virtualization at Gwinnett County Public schools, which saved hundreds of thousands of dollars on hardware costs for a middle school retrofit program. • Accomplishments: Implemented Sharepoint environment at GCPS. Using Sharepoint, created Teamsites to support Enterprise Testing Group and Teamsites for each of the teams. Created Testing Handbook with How To’s to support Change Management, Issue Management, Bug Tracking, Collaboration, Document Repositories, Management Reporting and Status Tracking among other items.

Armonk, New York, Ny, Us

Led multiple roles for several clients, including Sr. Strategy and Change Consultant, Sr. Test Consultant, Program Manager, Project Manager, Business Analyst, Technical Analyst, Pre-Sales Support, and Team Leader.

Armonk, New York, Ny, Us

Multiple roles for several clients, including Sr. Test Consultant, Sr. Strategy and Change Consultant, Program Manager, Project Manager, Business Analyst, Technical Analyst, Pre-Sales Support, and Team Leader.•Established Testing Centers of Excellence at Macy’s Systems, Gwinnett County Public Schools, and Suntrust Bank.•Developed and implemented IT lifecycle processes across Gwinnett County Public Schools, including coordinating testing and executing SharePoint Team Sites as a project leader. Instrumental in Change Management, Issue Tracking, Risk Management, Project Portfolio Management, Reporting, and Team Leadership.•Established a Quality Control Organization for Macy’s that spanned configuration and release management, test environments, infrastructure management and controls, and enterprise architecture portfolio management. Boosted quality delivery, infrastructure stability, and throughput capability by re-designing test environments, standardizing processes and procedures, and stabilizing enterprise-wide test environments. •Served as a Senior Consultant in the Transformation Team responsible for SunTrust Bank’s testing processes, application development and testing environments, standards, methodology, tools, architecture, and configuration management. Conducted capability assessments and developed test strategies. Created a distributed testing framework using SCRUM disciplines. Created a web-based full life cycle testing model for global resources to allow continuous development of company’s Agile systems.•Founding Member of the IBM Virtual Worker practice. Developed Virtual worker presentations, proof of concept virtual worker demos, demo presentations, construction of statements of work, proposal construction, and RFP Responses. Business Analyst functions including requirements gathering, testing activities, and business case development with ROI calculations.

Mechanical Engineering

Mechanical Engineering

Education record