• Sold and supported remote management and maintenance solutions. • Responsible for performing web based demonstrations of the Outpost remote access solution to CIO's, CIO's and Dir. Of IT • Executed daily operations which consisted of managing daily and annual sales reports and funnel management • Managed a series of customer service and quality improvement projects to improve customer experience and create loyalty • Submitted proposed program and estimated budget to client for approval • Developed a successful customer acquisition campaign and acquired new customers by tracking market trends and targeting specific markets and aggressively following up on leads. • Assisted public and private organizations within the Telecom and Data center environment. • Prepared and created team builder training sessions to encourage more team oriented environment.