Dwayne Gibson Email & Phone Number

A well networked and highly successful branch manager with extensive customer service experience and of working to set schedules and deadlines. Boasting a strong background of supporting staff & senior management, as well as possessing an excellent commercial approach to solving problems and developing business. Having the commercial and visual awareness to drive sales, manage profit and loss and ultimately increase branch profitability. I am seeking a position within an ambitious & exciting company where I can utilise my managerial experience and be challenged to push myself further

Listed skills include Management, Sales, Training, Inventory Management, and 10 others.

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  Branch Manager

  Airgas

  Dec 2006 - Present

  • Coordinate and direct the day-to-day store operations to meet/exceed sales and margin targets by promoting sales and great customer service• Determine the branch’s market share and optimize growth in sales and profits• Develop client relationships by ensuring that relationship managers are performing their work properly• Manage branch operations and motivate staff members to strive and exceed sales goals• Locate areas for improvement and propose corrective measures• Meet with corporate clients to determine their needs and ensure that they are fulfilled immediately• Address both client and staff issues promptly and ensure that they are resolved• Maintain adequate inventory levels and monitors purchases to control expenses.• Ensure facility and staff is in compliance with Safety and Regulatory standards.• Provide guidance to team members on how to provide effective and efficient service to customers, good housekeeping and overall operating efficiency.• Support the outside sales force as needed in servicing and obtaining new business.• Oversee and ensure that cash reports, charge tickets, coding, costing, pricing, daily cash summary, bank deposits are processed accurately on a daily basis.• Responsible for maintaining accuracy of back order report, open order report and PO expedite report.