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Dwayne Hanson is listed as Customer Service Expert | Experienced Trainer | Institutional Leadership Enthusiast | Over 10 Years in the Call Center Industry based in Brooklyn, New York, United States. AeroLeads shows a matched LinkedIn profile for Dwayne Hanson.
Dwayne Hanson previously worked as Training Specialist at Advantage Communications Inc. and Customer Service Representative at Digicel Group. Dwayne Hanson holds Institutional Leadership & Management from The Mico University College.
Customer Service Expert | Experienced Trainer | Institutional Leadership Enthusiast | Over 10 Years in the Call Center Industry.
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Jamaica
Facilitated training sessions for groups of 15-20 new hires, focusing on customer service excellence, product knowledge, and effective sales techniques. Created structured training materials and interactive learning activities to cater to diverse learning styles, ensuring a comprehensive understanding of company processes and expectations. Delivered a.
Jamaica
Provided exceptional service in a high-call-volume environment, assisting over 50 customers daily with service-related inquiries and technical issues. Consistently exceeded performance metrics and contributed to maintaining high customer satisfaction and retention rates. Proactively identified customer needs and resolved concerns efficiently, demonstrating.
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Dwayne Hanson is listed as Customer Service Expert | Experienced Trainer | Institutional Leadership Enthusiast | Over 10 Years in the Call Center Industry.
Dwayne Hanson is based in Brooklyn, New York, United States.
Dwayne Hanson has worked for Advantage Communications Inc. and Digicel Group.
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Dwayne Hanson holds Institutional Leadership & Management from The Mico University College.
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