Dwayne Ingram Email & Phone Number

Palm Coast, Florida, United States

Provide advisory services, management consulting and interim C-suite services to small/mid-size companies in need of strategy, organizational change, cultural renewal, leadership development, operational turnaround, performance improvement, negotiation/facilitation, strategic use of IT, and community relationship-building. Clients span travel, transportation, retail, government, agriculture, IT, financial services, public/private, and nonprofit organizations. * Board Director or Advisor to 4 different private companies* Interim COO driving acquisition, business plan, operations, and launch of retail TV network. Supplied CMO, Chief Legal Counsel, CIO, HR functions. Transitioned assets and 140 staff, transferred licenses and carrier agreements, initiated bank/merchant relationships, located real estate, and designed/built broadcasting studio in 2 months.• 18-month assignment as Interim COO & Chief Strategy Officer at $25M IT service provider (government sector) to plan and execute a long-term growth strategy. Maintained revenue and profit growth at >20% YTY while converting company to Software as a Service (SaaS) provider. New strategy on track to provide 40%+ profitability and penetrate new markets.• Interim CEO/Advisory Board Member at $200M merchant bank/investor in software/technology companies. Created marketplaces connecting B2B buyers and suppliers. Conceived, developed, and sold sales center of excellence business. Evaluated M&A, JV, partnership business growth opportunities. • Led a business process reengineering project for a state agency focused on bringing fresh produce to school lunch programs. Using best practices and IT, reduced process steps by over 50%.• Founding Partner, global management outsourcing advisory, focused on strategic sourcing, technology optimization, and business globalization. Created new verticals in travel/transportation, media/entertainment. Merged 2 companies, then sold the combined organization to a third.

Philadelphia, Pennsylvania, United States

CallSine™ is for salespeople and teams looking for an at scale email outreach platform sending individualized emails to each prospect.CallSine’s Beta AI uses a large language model (LLM) and leverages an algorithm that goes deep in massively large data sets to understand, summarize, generate, and predict new email content.CallSine™ is for salespeople and teams looking for an at scale email outreach platform sending individualized emails to each prospect. CallSine’s Beta AI uses a large language model (LLM) and leverages an algorithm that goes deep in massively large data sets to understand, summarize, generate, and predict new email content.CallSine™ is for salespeople and teams looking for an at scale email outreach platform sending individualized emails to each prospect.

Dallas, Tx

Industry leading innovative hotel software withall the features you need and unlimited 24/7 support.

Delray Beach, Florida, United States

GoGig's employee recruitment app goes beyond applicant resumes and posting jobs. Our job search and recruitment platform that helps passive job seekers anonymously find companies that are hiring and helps match you with jobs via a personality algorithm.

Greater Tampa Bay Area

VacaYou's mission is to create a healthier global community through wellness & active travel. Board Advisor November 2020-May 2022

St Augustine, Florida, United States

Cut Time provides a modern suite of tools to assist music educators in managing their programs. The platform extends meaningful benefits to students and music booster groups who are positively impacted by improved communication, access to financial data, inventory, files, and reporting throughout their program.Through exceptional customer service and a focus on delivering a quality product to its users, Cut Time allows music educators to spend less time and energy on administrative tasks and more time preparing, connecting, and engaging with their members.Cut Time’s new partnership with JW Pepper, Conn-Selmer, and GroupCollect allows it to expand its software and capabilities to provide a modern user experience and continue to add additional tools to assist a wider variety of teachers and programs.

New York City Metropolitan Area

Location Engine is a communication exchange platform that provides guidance and digital services to travelers - improving their relationships with airports, destinations, and merchants and creating a better and safer visitor experience.

Tampa/St. Petersburg, Florida Area

Orchid Black is a growth services firm that accelerates and creates value for select founder-led, tech-forward companies. We use our experience-driven insight and execution to amplify their value in the marketplace — and in the world. (Orchid Black is a business of Morgan Hill Capital Partners, LLC)”

Tallahassee, Florida Area

(Public private partnership governing Florida's workforce system of 10,000+. 40-member Board.) Appointed by Florida Governor Rick Scott to assist in the state's jobs agenda strategy, legislative policy, and cross-regional collaboration. Represented organization in the business community, many times with the Governor, to help promote his agenda. During tenure as Chair, state unemployment rates dropped to less than 6%. $300M P&L. • Led a unifying workforce branding initiative that reduced state spend by approximately 30%.• Facilitated communication and collaboration among all 24 regions. As Chairman, met with each president individually to facilitate a strong working relationship with the state organization.• Implemented task force that standardized performance metrics across the state to better align with results, a highly accurate system that was adopted by the federal government and taken nationwide.• CareerSource Florida was awarded the 2014 State Excellence Award for Leadership (for its 2-year branding initiative of service and performance improvements) by the National Association of State Workforce Agencies.

Greater Chicago Area

(Publicly traded $20B transaction based software services provider for the travel industry. HQ: Madrid.)Established Amadeus in the US and breathed new life into the Americas distribution business. Developed C-level relationships and led the organization through significant change, nearly doubling market share. Winning first US IT contract sent company stock soaring >25% in the first week. $350M P&L. Board Member, Distribution Americas.• Closed $500M long-term contract with Southwest Airlines, a major win over 46-year incumbent, Sabre.• Key member of 4-member senior leadership team that increased distribution market share from <8% to 17%, reducing market share of well-established competitors, Sabre and TravelPort. • Increased revenue in Central and South America by winning 3 IT outsource accounts, valued at $200M+, and growing existing business by more than 400%.• Named Allied Member of the Year for travel industry excellence, Global Business Travel Association (an association with more than 10,000 members), 2010.

Responsible for $2.5B business providing application maintenance and custom projects for Clients.• Responsible for Applications maintenance and services practice delivered through both the consulting and outsourcing channels of IBM Global Services• Led significant transformation of “turn-around” business based on competition from Indian firms• Covered all industry segments in the US, Small/Medium business, plus Latin America and Canada• Drove 50% of Global Business Services revenues in the AmericasTOOK A BUSINESS THAT HAD BEEN DECLINING 40% IN SALES AND REVENUE AND RETURNED IT TO A GROWTH BUSINESS. REDUCED LABOR COSTS OVER 20%.

Armonk, New York

General Manager—Applications Management Services (2006–2008)• Led the applications management services practice through a large-scale tunaround that transformed the business from severe decline to vibrant growth. $2.4 P&L.• Increased sales from $1.8B to $2.8B the first year and another $4.2B in the second year through a series of strategies that removed underperforming business lines and invested in high-performing and new ones. • Resolved significant cost competitiveness issues through relocation of 1500 employees and headcount reduction of 4000 others, cutting costs by 28%.• Awarded 12 100% Clubs and 3 Golden Circles (top 1%) during tenure at IBM. COO/Business Line Leader—Strategic Outsourcing for the Americas (7/2006–12/2006)• Led worldwide project to reorganize IBM Global Services around industry verticals. Oversaw sales support, project office, delivery and engagement support, risk management, transition and transformation, and all tools support.Worldwide Vice President—Strategic Outsourcing Travel and Transportation (2001–2006)• Closed >$5B long-term contracts. Led Maersk Data acquisition in the Americas. $500M P&L. 300% revenue growth.Consulting National Practice Executive—Travel and Transportation (2000–2001)• Established the business as an industry; grew revenues from $20M to $90M with 40% gross margin. Certified as IBM Management Consultant, Facilitator, and Negotiator.Regional Executive—Distribution Sector South (1999–2000)Florida Marketplace Executive (1999)Principal/Partner—IBM Global Services (1997–1998)Sales, Professional Services/Consulting, Management (1983–1994)

Tampa, Fl

Responsible for the Travel and Transportation industries globally for IBM Global ServicesESTABLISHED THE BUSINESS IN THIS GROUP OF INDUSTRIES FOR IBM. CONSOLIDATED SEVERAL SMALL TEAMS REPRESENTING APPROXIMATELY $20M IN REVENUE AND GREW TO OVER $90M WITH A 40% GROSS MARGIN.

Greater St. Louis Area

- Responsible for the P&L for an eight state district in the South Central US.- Recruited, trained, coached and managed Account Executives and Business Consultants as well as interfacing directly with C-level client executives- Developed and implemented a new business strategy for the region, including dealing with a severe profit issue at CTG's second largest client

Bachelor Of Science, Business Management/Communications

Advanced Banking Institute