Dwayne Ingram Email & Phone Number

Palm Coast, Florida, United States

• Provide advisory services, management consulting and interim C-suite services to small/mid-size companies in need of strategy, organizational change, cultural renewal, leadership development, operational turnaround.
• 18-month assignment as Interim COO & Chief Strategy Officer at $25M IT service provider (government sector) to plan and execute a long-term growth strategy. Maintained revenue and profit growth at >20% YTY while.
• Interim CEO/Advisory Board Member at $200M merchant bank/investor in software/technology companies. Created marketplaces connecting B2B buyers and suppliers. Conceived, developed, and sold sales center of excellence.
• Led a business process reengineering project for a state agency focused on bringing fresh produce to school lunch programs. Using best practices and IT, reduced process steps by over 50%.
• Founding Partner, global management outsourcing advisory, focused on strategic sourcing, technology optimization, and business globalization. Created new verticals in travel/transportation, media/entertainment. Merged.

Philadelphia, Pennsylvania, United States

CallSine™ is for salespeople and teams looking for an at scale email outreach platform sending individualized emails to each prospect.CallSine’s Beta AI uses a large language model (LLM) and leverages an algorithm that goes deep in massively large data sets to understand, summarize, generate, and predict new email content.CallSine™ is for salespeople and.

Dallas, TX

Industry leading innovative hotel software withall the features you need and unlimited 24/7 support.

Delray Beach, Florida, United States

GoGig's employee recruitment app goes beyond applicant resumes and posting jobs. Our job search and recruitment platform that helps passive job seekers anonymously find companies that are hiring and helps match you with jobs via a personality algorithm.

Greater Tampa Bay Area

VacaYou's mission is to create a healthier global community through wellness & active travel. Board Advisor November 2020-May 2022

St Augustine, Florida, United States

Cut Time provides a modern suite of tools to assist music educators in managing their programs. The platform extends meaningful benefits to students and music booster groups who are positively impacted by improved communication, access to financial data, inventory, files, and reporting throughout their program.Through exceptional customer service and a.

New York City Metropolitan Area

Location Engine is a communication exchange platform that provides guidance and digital services to travelers - improving their relationships with airports, destinations, and merchants and creating a better and safer visitor experience.

Tampa/St. Petersburg, Florida Area

Orchid Black is a growth services firm that accelerates and creates value for select founder-led, tech-forward companies. We use our experience-driven insight and execution to amplify their value in the marketplace — and in the world. (Orchid Black is a business of Morgan Hill Capital Partners, LLC)”

Tallahassee, Florida Area

• (Public private partnership governing Florida's workforce system of 10,000+. 40-member Board.) Appointed by Florida Governor Rick Scott to assist in the state's jobs agenda strategy, legislative policy, and.
• Led a unifying workforce branding initiative that reduced state spend by approximately 30%.
• Facilitated communication and collaboration among all 24 regions. As Chairman, met with each president individually to facilitate a strong working relationship with the state organization.
• Implemented task force that standardized performance metrics across the state to better align with results, a highly accurate system that was adopted by the federal government and taken nationwide.
• CareerSource Florida was awarded the 2014 State Excellence Award for Leadership (for its 2-year branding initiative of service and performance improvements) by the National Association of State Workforce Agencies.

Greater Chicago Area

• (Publicly traded $20B transaction based software services provider for the travel industry. HQ: Madrid.)Established Amadeus in the US and breathed new life into the Americas distribution business. Developed C-level.
• Closed $500M long-term contract with Southwest Airlines, a major win over 46-year incumbent, Sabre.
• Key member of 4-member senior leadership team that increased distribution market share from <8% to 17%, reducing market share of well-established competitors, Sabre and TravelPort.
• Increased revenue in Central and South America by winning 3 IT outsource accounts, valued at $200M+, and growing existing business by more than 400%.
• Named Allied Member of the Year for travel industry excellence, Global Business Travel Association (an association with more than 10,000 members), 2010.

• Responsible for $2.5B business providing application maintenance and custom projects for Clients.
• Responsible for Applications maintenance and services practice delivered through both the consulting and outsourcing channels of IBM Global Services
• Led significant transformation of “turn-around” business based on competition from Indian firms
• Covered all industry segments in the US, Small/Medium business, plus Latin America and Canada
• Drove 50% of Global Business Services revenues in the AmericasTOOK A BUSINESS THAT HAD BEEN DECLINING 40% IN SALES AND REVENUE AND RETURNED IT TO A GROWTH BUSINESS. REDUCED LABOR COSTS OVER 20%.

Armonk, New York

• General Manager—Applications Management Services (2006–2008)
• Led the applications management services practice through a large-scale tunaround that transformed the business from severe decline to vibrant growth. $2.4 P&L.
• Increased sales from $1.8B to $2.8B the first year and another $4.2B in the second year through a series of strategies that removed underperforming business lines and invested in high-performing and new ones.
• Resolved significant cost competitiveness issues through relocation of 1500 employees and headcount reduction of 4000 others, cutting costs by 28%.
• Awarded 12 100% Clubs and 3 Golden Circles (top 1%) during tenure at IBM. COO/Business Line Leader—Strategic Outsourcing for the Americas (7/2006–12/2006)
• Led worldwide project to reorganize IBM Global Services around industry verticals. Oversaw sales support, project office, delivery and engagement support, risk management, transition and transformation, and all tools.

Tampa, FL

Responsible for the Travel and Transportation industries globally for IBM Global ServicesESTABLISHED THE BUSINESS IN THIS GROUP OF INDUSTRIES FOR IBM. CONSOLIDATED SEVERAL SMALL TEAMS REPRESENTING APPROXIMATELY $20M IN REVENUE AND GREW TO OVER $90M WITH A 40% GROSS MARGIN.

Greater St. Louis Area

- Responsible for the P&L for an eight state district in the South Central US.- Recruited, trained, coached and managed Account Executives and Business Consultants as well as interfacing directly with C-level client executives- Developed and implemented a new business strategy for the region, including dealing with a severe profit issue at CTG's second.

Bachelor Of Science, Business Management/Communications

Advanced Banking Institute