Dwayne Jones Email & Phone Number

• Promoted to Food & Beverage Manager.• Lead the Food & Beverage team, ensuring high standards of service and guest satisfaction.• Implement staff training programs to enhance performance and engagement.• Oversee daily operations, including budget management and departmental spending.• Utilize business metrics to drive performance improvements and maximize profitability.• Manage scheduling for 250 Playmakers.• Reconcile Beer, Wine and Liquor invoices.

• Supervise bar operations, including ordering, inventory management, and reconciliation of BWL invoices.• Handle scheduling for 50 Playmakers and drive team development and engagement.• Lead opening/closing procedures and ensure efficient venue operations.

Hampton Roads, Virginia Metropolitan Area

Manage P&L Managing a schedule and payroll for a staff of 10 at two locations Generating business leads to secure consistent weekly events All aspects of Marketing including Social Media, TV appearances and Print Participating in large scale events with 10,000 + attendees Train staff for food safety proceduresCreate proposals and dining menus for catering clientsDining service provider for Hampton University

Norfolk, Virginia Area

Managed a staff of 50 Train and develop new managers within the district Reduced food costs by 18%Processed payrollSetting par levels for BWL and food itemsResponsible for food and BWL ordersHired FOH and BOH staffEstablished labor par levelsCoached and developed staff as well as yearly evaluationsMaintained franchise brand standardsClosed out financial periods

Newport New, Va

• Received incoming catering orders• Prepared food for catered events• Developed lunch and dinner specials for the restaurant• Delivered catering orders• Managed a staff of 25• Completed opening and closing paperwork • Created menus for various catering events• Set up food for catered events• Managed food, liquor and labor costs• Coordinated events for groups of 1000 + people• Processed payments for catered events • Ordered food for catered events using eSYSCO Online

Accounting

Food Service Management