Dwayne Lacey Email & Phone Number

Columbus, Ohio, United States

Identify customer software needs and implement core solutions to handle complex functions utilizing C#, .Net, and Microsoft SQL server.

Columbus, Ohio, United States

• Managed the Columbus and Obetz buildings' health and safety compliance• Developed division safety action plans and coordinates plans with operations management and safety supervisors for each shift and building• Reviewed dashboards to ensure all required trainings are complete and reviews exceptions with division sort managers• Performed weekly audits on spill handling procedures and spills responding area.

Columbus, Ohio, United States

• Promoted from safety supervisor position after two years for 60% decrease in injuries and reductions in injury related cost• Led team of 20 direct reports and over 50 indirect reports• Facilitated the training and onboarding process for all new hires• Performed observations on workgroup and provided safety training to employees when needed• Input incident reports and performed root cause analysis for all injuries• Reported on status of workgroup compliance and provide annual compliance training to employees• Monitored workforce turnover and retention implemented new practices to aid in retention of employees.

Columbus, Ohio, United States

• Led the safety transformation for the Columbus Division, revised and built updated action plans along with an updated safety strategy leading to over a 60% decrease in injuries from 2020 to 2021• Developed automated safety and compliance reports utilizing visual basic for applications to automate office tasks and cut down average workday for position by 3 hours• Analyzed reports to dig into areas with high risk and developed management in those areas to reduce risk and promote safe work behaviors.

Columbus, Ohio, United States

• Drove training improvements across the Columbus Division by implementing specialized training targeting at-risk behavior• Completed daily quality validation assessments on 40 training files for all new employees to validate trainings were completed correctly and to the highest standards• Improved training packet score from an average of 80% complete to 100% complete over 1 month• Worked as the lead trainer within department of 21 employees for nearly 2 years prior to transitioning into safety supervisor role for improvements made towards health and safety.

Reynoldsburg, Ohio, United States

• Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.• Recommended products based on solid understanding of individual customer needs and preferences.• Elevated customer loyalty by using strong communication abilities to resolve customer problems.

Lockbourne, Ohio, United States

• Receiving inventory and ensuring the quality and service of all materials while processing exceptions

Columbus, Ohio, United States

Managing the compliance and training for employees while also ensuring production, service, and quality goals are met for the work area.Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Columbus, Ohio, United States

Removed jams and unblocked conveyor system to maintain flow of goods.Used hand-held scanners and physical logs to accurately track item movements.Prevented load shifting or damage by using bracing and strapping techniques.

Comptia A+

Began Goodwill's CompTIA A+ certification program September 2022. Program lasts for 13 weeks with expectation of core 1 and core 2 exams.

Computer Science Career Path, Computer Science

Worked through 250 hour curriculum teaching computer science fundamentals. Completed four capstone projects to demonstrate successful.

Bachelor'S Degree, Computer Science

Completing courses as transfer credit for primary university

Bachelor'S Degree, Computer Science

Dean's List for Fall 2014