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Dwayne M. is listed as Remote Work Preferred - A well-rounded candidate in consultative/solution selling, contact center trainer & manager, account & program management, contact center consulting at Trademark Engine, a with 3 employees, based in Greater Houston, United States. AeroLeads shows a matched LinkedIn profile for Dwayne M..
Dwayne M. previously worked as Trademark Specialist at Trademark Engine and Senior Account Manager at Twin Hill Corporate Apparel. Dwayne M. holds Psychology from University Of Arkansas - Fort Smith.
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*Remote Work Current - Trademark Specialist assisting applicants registering for trademarks and copyrights with the United States Patent & Trademark Office and the Copyright Office. Senior Account Manager – Point-to-person with the client for a global uniform account• Ensuring all aspects of the program are functioning adequately• Responsible for quarterly & annual forecasting, sales reporting, working directly uniform design teams and web developerContact Center Manager & Trainer - developer of trainers, floor supervisors, and QA analysts• Involved in recruiting, developing training material, coaching and calibration sessions• Well skilled at interpreting KPIs, achieving SLAs, and sales goals• Experienced in Business-to Business & Business-to-Consumer relations, management. • Proficient in Microsoft Office Suites
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Houston, Texas, United States
• Assisting applicants in applying for trademark and copyright registrations with two government entities• Strong emphasis required to follow strict government guidelines and avoidance of providing legal advice• Usually, the lead in all quality and call matrix quotas
Houston, Texas Area
• Distribution center of uniform apparel for major corporations, i.e., airlines, banks, couriers• Managed a $20 million annual global uniform account – client facing, point-to-person• Worked directly with buyers, sourcing groups, uniform design teams and web developers• Responsible for quarterly and annual forecasting, weekly sales reporting
Houston, Texas
• Training account managers for B2B campaigns with major corporations• Development of training material, and QA analysts
Houston, Texas Area
• Trained account managers for B2B corporate campaigns • Continuously met graduating criteria for new account managers• Trained basic Telephony, VoIP, Frame Relay, T-1, & VPN
Fort Smith, Arkansas Area
A large contact center with inbound and outbound sales, over 200 employees• In charge of the entire night shift, approximately 110 phone reps• Managed and developed 4 floor supervisors• Trained agents and supervisors on basic fundamentals of selling• Responsible for sales quotas, reporting to the Site Director• Met clients’ sales goals 90% of my tenure, continuously exceeding goals• Chosen to travel to Jamaica to train supervisors due to merger with TeleService Jamaica
Other employees you can reach at trademarkengine.com. View company contacts for 3 employees →
Michael Horner
Colleague at Trademark EngineHouston, Texas, United States
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Robyn Fields
Colleague at Trademark EngineHouston, Texas, United States
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Jacob Sorsoleil
Colleague at Trademark EngineSugar Land, Texas, United States
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Daniel Sedelmeier
Colleague at Trademark EngineGreater Houston, United States
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Andie Trochesset
Colleague at Trademark EngineHouston, Texas, United States
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JP
Jake Parker
Colleague at Trademark EngineCypress, Texas, United States
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Completed training as a non-denominational Christian minister and evangelist, evangelizing throughout the US
Quick answers generated from the profile data available on this page.
Dwayne M. works for Trademark Engine.
Dwayne M. is listed as Remote Work Preferred - A well-rounded candidate in consultative/solution selling, contact center trainer & manager, account & program management, contact center consulting at Trademark Engine.
Dwayne M. is based in Greater Houston, United States while working with Trademark Engine.
Dwayne M. has worked for Trademark Engine, Twin Hill Corporate Apparel, Interactive Response Technologies, Chasecom Llp, and West Corporation.
Dwayne M.'s colleagues at Trademark Engine include Michael Horner, Robyn Fields, Jacob Sorsoleil, Daniel Sedelmeier, and Andie Trochesset.
You can use AeroLeads to view verified contact signals for Dwayne M. at Trademark Engine, including work email, phone, and LinkedIn data when available.
Dwayne M. holds Psychology from University Of Arkansas - Fort Smith.
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