Senior Desktop Support Specialist
Current
May 2018 - Present
AeroLeads people directory · profile
Dwayne Mays Email & Phone Number
Senior Desktop Support Specialist
at
Hilltop Holdings
2 work emails found
@snet.net
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Desktop Support Specialist
Location
Houston, Texas, United States
Company size
Who is Dwayne Mays? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Dwayne Mays is listed as Senior Desktop Support Specialist at Hilltop Holdings, a company with 289 employees, based in Houston, Texas, United States. AeroLeads shows a work email signal at snet.net and a matched LinkedIn profile for Dwayne Mays.
Dwayne Mays previously worked as IT Change Management Specialist at Cameron, A Schlumberger Company and ServiceNow Analyst at Cameron, A Schlumberger Company. Dwayne Mays holds Bachelor Of Business Administration (B.B.A.), Computer Information Systems from University Of Houston-Downtown.
Company email context
Email format at Hilltop Holdings
This section adds company-level context without repeating Dwayne Mays's masked contact details.
*@snet.net
71% confidence
AeroLeads found 2 current-domain work email signals for Dwayne Mays. Compare company email patterns before reaching out.
Profile bio
About Dwayne Mays
Accomplished, highly dedicated, and results-oriented. Provide service-focused technical support to achieve effective troubleshooting, efficient resolution of issues, and maximum customer satisfaction. Highly dedicated with strong technical, communication, and organizational skills. Able to quickly grasp and adapt to new concepts, technologies, and environmentsAreas of expertise:✔ Workstations✔ Peripherals✔ Hardware and Software ✔ Testing and Analysis✔ Operating and Network Systems✔ Installation and Configuration✔ Preventative MaintenanceAvailable to discuss new opportunities in the Houston area, please contact me at maysda19@gmail.com.Technical SkillsIntegrated Solutions (ERP Systems): SAP R/3 and R/2Operating Systems: Windows (10, 8, 7, XP, Vista), LinuxApplication: Service-Now, Remedy , Blackberry Admin Service, Cisco Wireless Control System, Active Directory, Cisco VPN Client, MVS, JES3, Control-M, Omegamon, OPCON/XPS,NETVIEW, IMS/CICS/DB2 Monitoring Tools, TapeViewSoftware: Microsoft Office (O365, 2016, 2013, 2010)
Listed skills include Microsoft Office, Microsoft Excel, Project Management, Microsoft Word, and 6 others.
Current workplace
Dwayne Mays's current company
Company context helps verify the profile and gives searchers a useful next step.
Hilltop Holdings
8 roles · 27 years
Dwayne Mays work experience
A career timeline built from the work history available for this profile.
It Change Management Specialist
Developed policies and procedures for implementing changes to production IT environment, including risk analysis/mitigation, technical documentation, communication plans, implementation/back-out plans, and change calendar. Conducted weekly CAB meetings facilitating discussions and evaluation of proposed changes. Maintained online change calendar and.
Jul 2016 - Oct 2017
Servicenow Analyst
Collaborated with IT teams to gather input to support ongoing business needs for ServiceNow configuration, implementation and support. Design and engineer solutions leveraging all appropriate components offered by ServiceNow to answer the needs of business workflows, ticketing or ITSM requirements
2015 - 2016
~1 yr
It Analyst Iii/Onsite Support Lead
Second level technical support, install or upgrade software applications; troubleshoot hardware and software related problems, implement backup and recovery procedures, assists and trains customers, performs related duties as assigned
2009 - 2015
~6 yrs
Service Desk Technician
First/Second level technical support – MS Windows 7 and XP, MS Office 2010/2007, LAN/WAN connectivity, hardware troubleshooting (Dell and HP machines), remote connectivity, Active Directory account administration, network/SAP printers, Iphone/Blackberry support, monitored/managed print servers.
2008 - 2009
~1 yr
Computer Operator
Monitored SAP R/3 and R2 systems, Provided Control-M scheduling support, monitored/managed SAP jobs executing specific SAP jobs as needed, SAP transport management system, SAP account administration (created SAP HR records, ESS accounts and reset passwords).
2006 - 2008
~2 yrs
Senior Operations Analyst
Monitors trends, proactively identifies process/systems gaps and resolves dictionary related problems across SAP Systems (Opcon/XPS, Decmed, Networker), Provided operational/data liaison with BCM departments to identify and resolve issues related to SAP integrity. Provided first/second level helpdesk support to BCM clients and BCM affiliated clients.
2004 - 2006
~2 yrs
Operations Specialist Iii
1999 - 2003
~4 yrs
Team & coworkers
Colleagues at Hilltop Holdings
Other employees you can reach at hilltop-holdings.com. View company contacts for 289 employees →
AA
Amina Amina
Colleague at Hilltop HoldingsKazakhstan, Kazakhstan
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SE
Shonda Ellis
Colleague at Hilltop HoldingsDallas, Texas, United States, United States
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BC
Brandy Cambron
Colleague at Hilltop HoldingsDallas-Fort Worth Metroplex, United States
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NH
Nicole Harrington
Colleague at Hilltop HoldingsDallas, Texas, United States, United States
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FT
Frank Truong
Colleague at Hilltop HoldingsDallas-Fort Worth Metroplex, United States
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JM
Jackson Mckinzie
Colleague at Hilltop HoldingsWylie, Texas, United States, United States
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CV
Cameron Vestal, Cpp
Colleague at Hilltop HoldingsDallas, Texas, United States, United States
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RS
Robert Stefanik
Colleague at Hilltop HoldingsNew York, New York, United States, United States
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TB
Todd Brand
Colleague at Hilltop HoldingsLittle Elm, Texas, United States, United States
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OO
Osas Osazuwa
Colleague at Hilltop HoldingsLagos, Lagos State, Nigeria, Nigeria
View →
Amina Amina
Colleague at Hilltop HoldingsKazakhstan, Kazakhstan
View →
SE
Shonda Ellis
Colleague at Hilltop HoldingsDallas, Texas, United States, United States
View →
BC
Brandy Cambron
Colleague at Hilltop HoldingsDallas-Fort Worth Metroplex, United States
View →
NH
Nicole Harrington
Colleague at Hilltop HoldingsDallas, Texas, United States, United States
View →
FT
Frank Truong
Colleague at Hilltop HoldingsDallas-Fort Worth Metroplex, United States
View →
JM
Jackson Mckinzie
Colleague at Hilltop HoldingsWylie, Texas, United States, United States
View →
CV
Cameron Vestal, Cpp
Colleague at Hilltop HoldingsDallas, Texas, United States, United States
View →
RS
Robert Stefanik
Colleague at Hilltop HoldingsNew York, New York, United States, United States
View →
TB
Todd Brand
Colleague at Hilltop HoldingsLittle Elm, Texas, United States, United States
View →
OO
Osas Osazuwa
Colleague at Hilltop HoldingsLagos, Lagos State, Nigeria, Nigeria
View →
1 education record
Dwayne Mays education
FAQ
Frequently asked questions about Dwayne Mays
Quick answers generated from the profile data available on this page.
What company does Dwayne Mays work for?
Dwayne Mays works for Hilltop Holdings.
What is Dwayne Mays's role at Hilltop Holdings?
Dwayne Mays is listed as Senior Desktop Support Specialist at Hilltop Holdings.
What is Dwayne Mays's email address?
AeroLeads has found 2 work email signals at @snet.net for Dwayne Mays at Hilltop Holdings.
Where is Dwayne Mays based?
Dwayne Mays is based in Houston, Texas, United States while working with Hilltop Holdings.
What companies has Dwayne Mays worked for?
Dwayne Mays has worked for Hilltop Holdings, Cameron, A Schlumberger Company, Baylor College Of Medicine, and Chevron.
Who are Dwayne Mays's colleagues at Hilltop Holdings?
Dwayne Mays's colleagues at Hilltop Holdings include Amina Amina, Shonda Ellis, Brandy Cambron, Nicole Harrington, and Frank Truong.
How can I contact Dwayne Mays?
You can use AeroLeads to view verified contact signals for Dwayne Mays at Hilltop Holdings, including work email, phone, and LinkedIn data when available.
What schools did Dwayne Mays attend?
Dwayne Mays holds Bachelor Of Business Administration (B.B.A.), Computer Information Systems from University Of Houston-Downtown.
What skills is Dwayne Mays known for?
Dwayne Mays is listed with skills including Microsoft Office, Microsoft Excel, Project Management, Microsoft Word, Customer Service, Powerpoint, Project Planning, and Strategic Planning.
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