- Worked with key players to design a product for our vendors- Writing Test Plans/Test Case/Results documents and the findings are reported to the Key Players involved in the decision of the product- Tested software applications as well as installation and configuration of Motorola & Arris Headend equipment.- Purchasing the necessary equipment to test the product that is entering into test.- Responsible for Setup Entrance , Bug, Exit Review Meetings- Troubleshoot/Installed/Configured IRD's: Scientific Atlanta (D9850), Tandberg (RX 1290) and Motorola DSR (4400MD, 4410MD, 6050 & 6300), MPS & IRT. - Troubleshoot/Fix Satellite feeds due to weak signals (IE: L-Band AMP failed, Optical Fiber Transmitter/Receiver failed, IRD failed, ingress, polarization bleed over) - Built, Configured, Maintained and Tested against the following pieces of Hardware: o Motorola DSG and Legacy Headends, OLES Encryption Server (2.2.24 & 3.09) BSR6400 CMTS, Arris C4, Arris C3, 7101 UBR, DAC (2.97, 3.1.1 & 4.0), RADD, CPMS (Copy Protection Management Server), SDM (Smart Stream Device Manager) (3.11, 4.03, 5.1.0), NC2000, NC1500, APEX, SEM, OM, RPD (Return Path Demodulator), KLS (Key List Server), and Incognito (TFTP, DHCP, DNS) o Sea Change (ITV 2.5 & Axiom 3.5), Media Cluster Servers, MDS (Master Directory Server), AM (Asset Manager) and CM (Connection Manger) o Cisco Equipment: 6509 Router, 4948 Switch, 3750 Switch, 2900 Switch, 2600 Router

See ARRIS

- Install, Integrate and Troubleshoot Headend components and servers on multiple SA & Motorola (ADSG and Legacy) Headends with vary pieces of VOD equipment.- Working with Vendors one on one to solve issues with their product if an issue arises.- Configured and Maintain the following pieces of Hardware on multiple DSG and Legacy Headends: o Sea Change (ITV 2.5 & Axiom 3.5): Media Cluster Servers, MDS, AM and CM o Motorola: IRD’s, DSG and Legacy Headends, DAC (2.97 & 3.1.1), NC1500, NC2000, OM, RPD, SEMs, IRT, Commanders (6u & 8u), MPS, SDM, RADD, DCT Settop Boxes and M-Cards o Other Equipment: Arris C4 CMTS, Cisco UBR 7100 CMTS, Harmonic Decoders, MQams and GQams

- End to End Testing of Music Choice on Demand with varies pieces of Motorola and SA Headend and STB.- Built, Configured Maintain and Tested against the following pieces of Hardware on multiple Legacy Headends: o Sea Change (ITV 2.5 & Axiom 3.5): VAS (Music Choice Server), Media Cluster, MDS, AM and CM o Motorola: Legacy Headends, DAC (2.97 & 3.1.1), NC1500, OM, RPD, SEMs, IRT, Commanders (6u & 8u), MPS, SDM, RADD, DCT Settop Boxes and M-Cards o Other Equipment: Cisco UBR 7100 CMTS, Harmonic Decoders, MQams and GQams

- Writing Test Plans/Test Case/Results documents and the findings are reported to the Key Players involved in the decision of the product- Tested software applications as well as installation and configuration of Motorola & Arris Headend equipment.- Built, Configured and Tested against the following pieces of Hardware: o Motorola DSG and Legacy Headends, BSR6400 CMTS, SB5120 Cable Modem, DAC (2.97 & 3.1.1), RADD, CPMS, SDM, NC1500, SEM, OM, RPD, KLS, and Incognito (TFTP, DHCP, DNS)

- Testing varies different pieces of software and hardware with the Adelphia High Speed Service. Writing Automatic Test Scripts/Test Plans/Test Case/Results documents and the findings are reported to the Key Players involved in the decision of the product. - Responsible for keeping all test equipment updated in all 3 locates- Updating and Maintaining the following Servers (Windows 2000 Adv Server “For Imaging all PC’s” Mac OS 10.3 Server “For Imaging all MAC’s” Windows 2003 Domain/File Server “For all the Machines to authenticate across and for holding Test Plan and Results documents of the Projects that I tested.”)- Developed Interactive Movies for Adelphia Reps on the phone.