Dwayne Rigsby Email & Phone Number

Birmingham, Alabama

Homewood, Al

Working on a confidential special project for Wells Fargo that is assisting the company to correct and complete bankruptcy plans for current customers. • Handle confidential information securely and effectively.• Successfully meet deadlines and daily goals for production.• Analyze bankruptcy court documents to determine the course of action for loans.• Adapt quickly to constant changes in policies and procedures.

Homewood, Al

Reviewed customer’s files to determine eligibility for remediation in the Loss Mitigation department. • Accurately prepared loan for modification documents.• Completed special projects as required.• Improved on a new method of processing information resulting in more efficient use of employee time and efficiency within the program.• Proficient at using Microsoft Word, Excel, Outlook, and PowerPoint.• High level of organizational skills.• Successfully worked with a large team.

Homewood, Al

Prepared documents for home mortgages in the 3-step HARP and Traditional HARP programs. • Responsible for administration and oversight of confidential loans.• Communicate with applicants about loan information.• Managed large quantity of loans effectively and in a timely manner. • Works independently while also a member of a larger team.• Supervised my team as acting manager when our team manager was absent. • Assisted manager with communications to the team as well as reporting.• Assisted in training of new employees in the department