📝 Highly-motivated, 10+ years experienced with healthcare profession with specific expertise and IT Sector since 2022. 📝 I have first-hand experience obtained through coding bootcamps, cyber bootcamps, and IT certifications (i.e. A+ and Network +).📝 A self - motivated, hardworking individual who is dependable and punctual. I am proficient with a variety of tools, and my work experience demonstrates that I always operate in a safe and professional manner. My unique communication style, quid-pro-quo sales strategy, and keen focus to all things sales process typically results in win-win agreements and profitable lifetime value for the organization in which I serve. 📝 In my current position I am responsible for, • Troubleshooting network systems, company-issued hardware and related software. • Respond to incoming requests for IT support. • Perform technical maintenance on company-issued supplies. • Install software and related updates. • Take and manage multiple incoming phone calls. • Log and complete problem-solving processes. 📝 Currently looking for the best way to market my previous healthcare experience with patient care, healthcare equipment, experience with healthcare software (i.e. EPIC) while introducing the new training, for a new challenge to work with the most vulnerable people to help them find security with a progressive employer and the opportunity to utilize, advance and broaden my experience.