Dwayne Sherman Email & Phone Number

Fayetteville, AR, US

Fayetteville, Arkansas Area

Chicago, Illinois

Greater Seattle Area

• Responsible for the installation, rearrangement, removal, and/or repair of inside wiring terminals in connection with U-Verse products and services
• Supervised the installation, repair, and testing of network terminating equipment at the customer premise
• Interacted with other work groups to ensure timely resolution of service issues, and lead service improvement teams as assigned.
• Installed troubleshoot upgrades

• Opened bank accounts for customers
• Delivered exceptional service by greeting and serving customers in a timely and friendly manner
• Fielded an average of 50 customer service calls per day
• Demonstrated problem solving skills and ability to manage multiple priorities

Gainesville, Florida Area

• Acted as a referral agent in acquainting residents with all resources and services of the facility
• Reported and discussed violations of the State of Florida rules and regulations by residents with upper-level management
• Established and maintained relationships to enhance accessibility, accountability and coordination among residents
• Observed, received, and obtained information to conduct assessments, which promoted growth and goal attainment

Gainesville, Florida Area

• Interacted with clients face-to-face or via telephone through inbound and outbound calls to enhance brand loyalty
• Checked in clients, enters clients data using client database
• Telemarketer; made calls to prospective customers who received previous services to receive customer feedback
• Worked closely with manager and marketing representatives to recognize opportunity to retain and build H & R Assets

Gainesville, Florida Area

• Responsible for assuring that patients received timely meals that adhere to the diet prescription and met individual preferences
• Managed food orders and served up to sixty patients daily
• Portioned and arranged food on serving dishes