• Leading and motivating a team of nine (9) partners with thirty-three (33) sales executives on the
Cable And Wireless Business
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Head, Msme And Partner ChannelCable And Wireless BusinessJamaica
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Head, Msme & Partner ChannelCable And Wireless Business Sep 2015 - PresentKingston, Jamaica• Leading and motivating a team of nine (9) partners with thirty-three (33) sales executives on the ground; • Proactively qualifying and recruiting new partners;• Mentoring and managing partners to ensure the achievement of company targets;• Coaching resellers on how to effectively sell company products;• Proactively designing effective professional development activities for partners;• Managing the relationship between resellers and the company;… Show more • Leading and motivating a team of nine (9) partners with thirty-three (33) sales executives on the ground; • Proactively qualifying and recruiting new partners;• Mentoring and managing partners to ensure the achievement of company targets;• Coaching resellers on how to effectively sell company products;• Proactively designing effective professional development activities for partners;• Managing the relationship between resellers and the company; • Coordinating all internal company resources to support partners with solution design and delivery, sales support, implementation support, and ongoing partner support;• Proactively assessing, clarifying and validating the needs of partners on an ongoing basis;• Managing potential market collision with the direct sales teams and other resellers by fostering excellent internal and external communication as well as strict adherence to channel rules of engagement;• Conducting regular business review meetings with partners to ensure that KPIs are achieved;• Providing activity updates via the CRM system;• Ensuring that partners are fully compliant with partnership agreements;• Developing sales reports which provide the business with key insights into the activities and performance of partners, thereby, informing the decision making process;• Contributing to the attainment of the EBITA target for the B2B segment;• Collaborating with the marketing team to implement programmes aimed at increasing company revenue;• Analyzing the competitive landscape and market trends and implementing relevant best practices; • Developing and executing sales plans designed to achieve sales targets;• Proactively handling customer queries or retention issues;• Preparing monthly forecasting reports; and • Facilitating forecasting and training sessions to increase knowledge and inspire the team to achieve performance targets. Show less
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Head Of Department (Acting)Lime (Now Cable And Wireless Business) Oct 2014 - Sep 2015Kingston, Jamaica• Managed a large portfolio of B2B customers who generated revenue of approximately US$2 700 000 annually;• Conceptualised and coordinated growth strategies to drive increased revenue in the SME segment;• Coached and mentored team members in the SME Department;• Supervised activities associated with the company’s partner channel;• Prepared monthly forecasting reports; • Prepared daily/weekly reports on sales activities;• Liaised with internal… Show more • Managed a large portfolio of B2B customers who generated revenue of approximately US$2 700 000 annually;• Conceptualised and coordinated growth strategies to drive increased revenue in the SME segment;• Coached and mentored team members in the SME Department;• Supervised activities associated with the company’s partner channel;• Prepared monthly forecasting reports; • Prepared daily/weekly reports on sales activities;• Liaised with internal and stakeholders to ensure the success of sales related initiatives;• Coordinated developmental plans to ensure optimal performance from Account Managers;• Drove activities aimed at generating sales leads; and• Analysed B2B market trends and implemented relevant best practices. Show less
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Team Lead, Small And Medium Eterprise Sales TeamLime (Now Cable And Wireless Business 2011 - 2015Kingston, Jamaica• Led and motivated the SME sales team;• Trained team members in selling techniques;• Developed and executed sales plans designed to achieve sales targets;• Prepared daily/weekly reports on sales activities;• Kept abreast of changing trends and actively modified strategies as required;• Proactively handled customer queries or retention issues;• Prepared monthly forecasting reports; and • Identified and developed new business opportunities from an assigned product… Show more • Led and motivated the SME sales team;• Trained team members in selling techniques;• Developed and executed sales plans designed to achieve sales targets;• Prepared daily/weekly reports on sales activities;• Kept abreast of changing trends and actively modified strategies as required;• Proactively handled customer queries or retention issues;• Prepared monthly forecasting reports; and • Identified and developed new business opportunities from an assigned product portfolio. Show less
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Sales SupervisorColumbus Communications Jamaica Ltd. (Flow) 2008 - 2011Kingston, Jamaica• Supervised the Residential Sales, E-biz and Telesales teams;• Trained team members in selling techniques;• Kept the sales teams motivated;• Identified suitable locations for mini and large scale promotions;• Organised mini and large scale promotions;• Developed and executed sales plans designed to achieve sales targets;• Prepared reports that communicated market/customer feedback and trends;• Prepared daily/weekly reports on sales activities;• Identified new… Show more • Supervised the Residential Sales, E-biz and Telesales teams;• Trained team members in selling techniques;• Kept the sales teams motivated;• Identified suitable locations for mini and large scale promotions;• Organised mini and large scale promotions;• Developed and executed sales plans designed to achieve sales targets;• Prepared reports that communicated market/customer feedback and trends;• Prepared daily/weekly reports on sales activities;• Identified new leads from existing customer base and created dialer lists for cold calling by team members;• Kept abreast of changing trends and actively modified strategies as required; and• Reviewed penetration reports and crafted sales plans to meet any needs identified. Show less
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Insurance Financial AdvisorNational Commercial Bank Jamaica Limited (Ncb) 2007 - 2008Kingston, Jamaica• Managed a portfolio of over 35 clients;• Solicited new business for the company;• Maintained monthly targets; and• Advised customers/clients about wealth management.
Dwayne Walters Education Details
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University College Of The CaribbeanMarketing
Frequently Asked Questions about Dwayne Walters
What company does Dwayne Walters work for?
Dwayne Walters works for Cable And Wireless Business
What is Dwayne Walters's role at the current company?
Dwayne Walters's current role is Head, MSME and Partner Channel.
What schools did Dwayne Walters attend?
Dwayne Walters attended University College Of The Caribbean.
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