Dwayne Weston Email & Phone Number

Memphis, Tn, Us

Memphis Metropolitan Area

The RIS Site Manager acts as an on-site extension of the client’s HR and Operations functions,assuming responsibility for the full procurement life cycle (recruitment, selection, on boarding,scheduling, and performance management) directly supporting the client’s specific strategic andoperational goals. Key Points:Maintaining regular communication with key external client contacts and end users to provide tailored services and ensure the highest level of client satisfactionRecruiting: Developing and managing a talent pipeline that aligns with the client’s needs and output requirementsPlanning: Leveraging historical data and customer intelligence to anticipate workforce demands and implement a flexible workforce that supports the organization’s business prioritiesRetention & Guidance: Executing a proactive retention program to keep the workforce engaged and motivatedAdministration: Ensure compliance and coordinate efforts pertaining to unemployment hearings, applicant screenings (background, assessments, drug testing), safety, payroll, I-9s, and workers compensation.

Greater Memphis Area

Manage the requirements of a high volume account.Interpret and manage employee issues as well as provide sound efficient solutions based upon solid business principles.Conduct investigation of complaints and prepare reports to resolve issues in a timely and successful manner.Perform administrative duties to ensure the timely delivery of weekly/monthly reports.Monitor, process and submit payroll for 350+ associatesUnderstanding of client operational needs allowing for strategic decision making.Managed the on-boarding process in conjunction with guidelines set forth by client’s operation and HR team.

Greater Memphis Area

Assist supervisor with financial management; budget management, billing, expenditures, waiver plan of care, and state funding.Overall staff supervision; determining staffing needs, staff selection, training, performance reviews and disciplinary action.Maintain proactive involvement in training and development of staff.Assist with oversight of the coordination between state and external case management.Assist with the development and expansion of program services.Actively participated in PC and Team Leader meetings; county, regional and state meetings (provider meetings) and other required meetings.Quality assurance: quality monitoring, file reviews, outcome measures, incentive program monitoring, and client finances.Monitor program financial performance (P & L’s, productivity, overtime, unbilled services, bad debt, etc.)Liaison with external case managers, families and government officials.Recruiting and staffing hourly staff, management and supervisors, registered nurses and behavior analyst. Organizational and space planning.Performance management and improvement systems; organization development; employment and compliance to regulatory concerns and reporting.Employee orientation, development, and training; policy development and documentation; employee relations.Development of the employee-oriented culture that emphasizes quality, continuous improvement, and high performance

Southaven, Ms

Manage the needs/requirements of high revenue accounts through extensive follow-up procedures.Provide support to the sales team ensuring all company sales and service objectives are met and/or exceeded.Direct and manage operations of a regional staffing firm including P & L responsibilities for the area.Interpret and manage employee issues as well as provide sound efficient solutions based upon solid business principles.Conduct investigation of complaints and prepare reports to resolve issues in a timely and successful manner.Manage 25 personnel including 2 profitable branches and 5 managers.Directly responsible for 40% of company’s revenue.Offer customer service, involving responding to clients’ requirements in the appropriate method for each individual client (telephone, e-mail and/or in person).Responsible for training of all new representatives and associates adhering to strict corporate policies and procedures.Establish quotas and manage performance to ensure branch meets/exceeds sales goals.Maintain personnel files in accordance with company policies and government regulations.Managed 8 office personnel.Coordinate presentations to gain new customers and execute plans for on-going job fair participation to recruit quality personnel.Prioritize schedule and delegate employee work assignments to meet/exceed company performance standards.Perform administrative duties to ensure the timely delivery of weekly/monthly reports, payroll and to resolve all HR issues.Maintain detailed files on all clients and employees.Directly manage 2 supervisors and over 450 temporary employees.Complete understanding of client operational needs allowing for strategic placement of temporary associates. Complete understanding of client processes and procedures allowed for development of client solutions.