Dwayne Wheatley Email & Phone Number
@arise.com
2 phones found area 954
LinkedIn matched
Who is Dwayne Wheatley? Overview
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Dwayne Wheatley is listed as CLIENT VALUE MANAGER at ARISE at ARISE, a company with 2170 employees, based in Fort Lauderdale, Florida, United States. AeroLeads shows a work email signal at arise.com, phone signal with area code 954, and a matched LinkedIn profile for Dwayne Wheatley.
Dwayne Wheatley previously worked as CLIENT VALUE MANAGER at Arise and Senior Operations Manager at Aegis Communications/American Express. Dwayne Wheatley studied at Keiser College.
Email format at ARISE
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AeroLeads found 1 current-domain work email signal for Dwayne Wheatley. Compare company email patterns before reaching out.
About Dwayne Wheatley
Customer focused individual possessing the ability to understand and facilitate the requirements necessary to see a job through to successful completion. Strong management capabilities acquired through consistently applying and sharing my knowledge of quality customer care with all the members.
Listed skills include Customer Service Representatives, Food Service, Overseeing, Mortar, and 111 others.
Dwayne Wheatley's current company
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Dwayne Wheatley work experience
A career timeline built from the work history available for this profile.
Senior Operations Manager
- Lead a team of 7 direct reports, 75 online and 10 offline agents.
- Performance engineering of staff as client objectives change or evolve.
- Ensuring that key service measurements such as AHT, Service Levels, Quality and Occupancy are met on a continual basis
- Identifying problems, implementing their resolutions and driving sales output to continually increase margins and cost effectiveness of the project.
- Direct point of contact for the American Express client ensuring that their program requirements are communicated, implemented and enforced
- Facilitating status updates, annual audits (internal and external) and client marketing focus groups
Operations Manager
- Responsible for the overall ongoing MetLife Events analysis and assessment of performance against client objectives.
- Have cross-site operational responsibility of the Glades/Sunrise centers to ensure that requirements are defined, successfully implemented, and Key Service Measures are met.
- Manage the incoming traffic patterns of the Command Center to the two Centers to ensure ASA, AHT, and Abandon Rate and customer service measurements are attained daily for all sites.
- Focus on continuous call quality improvement and process reengineering programs to achieve greater efficiencies in performance standards.
- Utilize effective decision making to maximize revenues while ensuring cost effectiveness for the MetLife Event programs
- Managed a team of 234 reps and 6 direct reports. (NTW EVENT)
Colleagues at ARISE
Other employees you can reach at arise.com. View company contacts for 2170 employees →
Micarle Felton
Colleague at Arise
Pontiac, Michigan, United States, United States
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DJ
Dana Jones
Colleague at Arise
Baton Rouge, Louisiana, United States, United States
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NW
Nazirah Wilson
Colleague at Arise
Newark, New Jersey, United States, United States
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KC
Kimberly Copeland
Colleague at Arise
Cleveland, Ohio, United States, United States
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CT
Clarissa Taylor
Colleague at Arise
High Point, North Carolina, United States, United States
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EG
Erica Grajales
Colleague at Arise
Newport News, Virginia, United States, United States
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MS
Melissa Seibert
Colleague at Arise
Hickory-Lenoir-Morganton-Marion Area, United States
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NW
Nedra White
Colleague at Arise
Atlanta Metropolitan Area, United States
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KB
Kimberly Brimlett
Colleague at Arise
Haven, Kansas, United States, United States
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CB
Celestina Barboza
Colleague at Arise
Lakeland, Florida, United States, United States
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Dwayne Wheatley education
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Keiser College
Frequently asked questions about Dwayne Wheatley
Quick answers generated from the profile data available on this page.
What company does Dwayne Wheatley work for?
Dwayne Wheatley works for ARISE.
What is Dwayne Wheatley's role at ARISE?
Dwayne Wheatley is listed as CLIENT VALUE MANAGER at ARISE at ARISE.
What is Dwayne Wheatley's email address?
AeroLeads has found 1 work email signal at @arise.com for Dwayne Wheatley at ARISE.
What is Dwayne Wheatley's phone number?
AeroLeads has found 2 phone signal(s) with area code 954 for Dwayne Wheatley at ARISE.
Where is Dwayne Wheatley based?
Dwayne Wheatley is based in Fort Lauderdale, Florida, United States while working with ARISE.
What companies has Dwayne Wheatley worked for?
Dwayne Wheatley has worked for Arise, Aegis Communications/American Express, and Prc.
Who are Dwayne Wheatley's colleagues at ARISE?
Dwayne Wheatley's colleagues at ARISE include Micarle Felton, Dana Jones, Nazirah Wilson, Kimberly Copeland, and Clarissa Taylor.
How can I contact Dwayne Wheatley?
You can use AeroLeads to view verified contact signals for Dwayne Wheatley at ARISE, including work email, phone, and LinkedIn data when available.
What schools did Dwayne Wheatley attend?
Dwayne Wheatley studied at Keiser College.
What skills is Dwayne Wheatley known for?
Dwayne Wheatley is listed with skills including Customer Service Representatives, Food Service, Overseeing, Mortar, Sales, Customer Oriented, Cost, and Contractual Obligations.
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