Hello, I’m Dwayne, a highly motivated and dedicated professional seeking to build on my experience as a field representative and technician to succeed as a project/field engineer. I’m skilled in analytical problem solving and decision making for businesses operating within highly competitive markets. I’m also a collaborative team member with demonstrated ability to guide companies through periods of growth and lead positive change to increase profits.In my current position as a field service representative at General Atomics, I am a technical consultant ensuring personnel properly operate, maintain, and troubleshoot MQ1 unmanned aerial vehicles while following FAA regulations. I also offer general technical support and assistance and perform scheduled and unscheduled maintenance for MQ-1C Grey Eagle unmanned aerial vehicles. My key accomplishments in this role include:• Conducting 100-hour inspections of flight control rigs, including propeller vibe and angle checks. Ensuring the operational success of more than 10,000 mission hours flown within war zones.Previously, I worked at JP Morgan Chase as a business support process analyst. I collaborated with leaders and stakeholders to update and improve organizational processes and procedures. My key accomplishments included:• Streamlining more than 100 debit and credit card procedures.