Dwayne Williams Email & Phone Number

Dallas, Texas, United States

Pea Ridge, Arkansas, United States

• Customer consultant ensuring personnel properly operated, maintained, and troubleshot MQ1 unmanned aerial vehicles while following FAA regulations. Offered general and advanced technical support and assistance. Perform.
• Conducted 100-hour inspections of flight control rigs, including propeller vibe and angle checks.
• Ensured operational success of more than 10,000 mission hours flown within war zones.

• Collaborated with leaders and stakeholders to update and improve organizational processes and procedures. Collected and prepared documentation required to gain approval for ownership changes, build tollgate requests.
• Streamlined more than 100 debit and credit card procedures.

• Proactively evaluated customers’ debit card activity to detect fraud. I mitigated losses resulting from fraudulent transactions. I researched account activity and applied professional judgement in determining high risk.
• Ranking in top 10% of representatives according to monthly debit card fraud prevention scorecards.
• Earning top three percent ranking for a total of four times within seven months, based on debit card fraud prevention scorecards.

Overseas

• Thoroughly inspected aircraft prior to releasing them for flight. Referred to technical manuals, blueprints, service and alert bulletins to analyze aircraft and conduct troubleshooting. Key Accomplishments:
• Performed more than 50 successful aircraft resets.

Master Of Science - Ms, Compliance, 3.9

Bachelor'S Degree, Construction Management

Education record