Dwayne Aldridge-Keener Email & Phone Number

Conyers, Georgia, United States

Kennesaw, Ga

Conyers, Georgia

Click to edit position description● Experience troubleshooting and maintaining PC and desktop applications.● Setup new users and trained users on systems in orientation.● Migrated from IPX to TCP/IP.● Cross platform environment made sure Mac computers could talk to PC computers.● Change internet circuit from ISDN to T1.● Installed WatchGuard firewall.● Installed Linux server with Apache, MySql and PHP.● Installed Exchange Server with IIS.● Managed Telco accounts – wire line and cellular.● Introduced Blackberry Devices with Blackberry Enterprise Server.● Later changed to Apple iPhones syncing with Exchange ActiveSync.● Purchased netbooks with cellular data cards for account executives to be connected on the road.● Connected two other facilities via VPN.● VPN later changed to Metro Ethernet circuits.● Implemented offsite backup of all data thought Metro Ethernet circuits to our branch location.● Decided to disconnect all telecom services at branch location and run all voice and data connections via Metro Ethernet circuits. ● Design and implemented with developer several website projects for customers.● Designed and implemented with developer web based Request for quote system for account executives to send quote request to estimator.● Replaced old phone system with Cisco CallManager Express and Cisco Unity Express installed in an integrated services router.● Installed wireless VOIP phones with 2 Cisco access points controlled with Cisco wireless access controller.● Created separate VLAN for customer wifi access with no access back to the corporate LAN.● With the help of marketing implemented CRM package SugarCRM.● Changed to Maximizer CRM due to the lack of features in SugarCRM.● Installed Heidelberg PrePress ink key control system integrated into Rampage RIP system.● Managed the install of 2 digital presses and integrated into current work flow.● Purchased variable data printing software and taught digital press operators how to use software.

Greater Atlanta Area

Atlanta, Georgia

● Instrumental in designing and configuring segmented network to secure PHI information● Built over 80 Windows Server 2008 machines including Active Directory Services in VMware to support new segmented environments ● Managed legacy environment Windows Server 2003 machines● Exchange Server 2007● Production environment located at SunGard Availability Services (datacenter)● Managed Cisco Routers and Switches● Installed Aruba Networks Mobility Controller● Installed and Managed Asterisk IP PBX● Implemented AT&T MPLS Network to replace point to point VPNs● Installed OpenVPN Access Server with AD integration● Configured network monitoring● Implemented Kaseya for desktop management● Integrated acquired company systems with the corporate network● Managed backup of laptop systems● Worked closely with systems admin and desktop support as backup● Setup physical to virtual server conversions● Managed over 200 virtual servers in 2 clustered VMware vCenter environments with vmotion, site recovery manager and storage motion● Involved with HIPAA and PCI compliancy projects● Researched phone systems, WAN optimization products, video conferencing and many other systems for seamlessly connecting all sites together

Greater Atlanta Area

● Experience troubleshooting and maintaining PC and desktop applications.● Setup new users and trained users on systems in orientation.● Migrated from IPX to TCP/IP.● Cross platform environment made sure Mac computers could talk to PC computers.● Change internet circuit from ISDN to T1.● Installed WatchGuard firewall.● Installed Linux server with Apache, MySql and PHP.● Installed Exchange Server with IIS.● Managed Telco accounts – wire line and cellular.● Introduced Blackberry Devices with Blackberry Enterprise Server.● Later changed to Apple iPhones syncing with Exchange ActiveSync.● Purchased netbooks with cellular data cards for account executives to be connected on the road.● Connected two other facilities via VPN.● VPN later changed to Metro Ethernet circuits.● Implemented offsite backup of all data thought Metro Ethernet circuits to our branch location.● Decided to disconnect all telecom services at branch location and run all voice and data connections via Metro Ethernet circuits. ● Design and implemented with developer several website projects for customers.● Designed and implemented with developer web based Request for quote system for account executives to send quote request to estimator.● Replaced old phone system with Cisco CallManager Express and Cisco Unity Express installed in an integrated services router.● Installed wireless VOIP phones with 2 Cisco access points controlled with Cisco wireless access controller.● Created separate VLAN for customer wifi access with no access back to the corporate LAN.● With the help of marketing implemented CRM package SugarCRM.● Changed to Maximizer CRM due to the lack of features in SugarCRM.● Installed Heidelberg PrePress ink key control system integrated into Rampage RIP system.● Managed the install of 2 digital presses and integrated into current work flow.● Purchased variable data printing software and taught digital press operators how to use software package.

Kennesaw, Ga

● Took care of all helpdesk related issues.● Setup new users and trained users on systems in orientation.● Maintained servers, network and backups.● Created methods of remote access for employees.● Replaced Symantec firewall with WatchGuard.● Created temperature controlled room for servers.● Added 4 servers - terminal server, sql server, pbx server and exchange server.● Upgraded existing file server to increase file storage.● Introduced automated backup system, Retrospect.● Installed web based time clock system based on IIS and MSSQL.● Implemented open source VOIP phone system.● Managed landline Telco and cellular Telco accounts.● Researched hardware needed for large data collection projects.● For large project installed a server farm of 24 Windows 2003 servers with SQL server to crunch GPS and cellular data.● Occasionally traveled to work sites to resolve data collection issues.● Created server farm of 9 VMware virtual servers.● Implemented electronic inventory control for asset management.

Greater Atlanta Area

● Migrated Novell Netware to Windows 2000 Active Directory.● Redesigned network between home office and branch locations to use VPN technology instead of WAN.● Upgraded, installed and configured Citrix XP Presentation Server● Installed and configured managed virus scanners● Played a part in recommending equipment and services.● Installed and configured several Compaq servers.● Implemented backup system BrightStor ArcServe 9 to back up all servers.● Installed DNS systems including DNS for windows and Linux.● Configured and installed spam filtering software.● Setup new users and e-mail accounts.● Took care of 75% of helpdesk issues.