Dwayne Butler Email & Phone Number

Hartland, Wisconsin, United States

Associate for 18-hole golf course in northern Waukesha County: * Weekday and weekend opening and closing operations.* Maintain up-to-date knowledge of tee times, daily schedules, league operations and payment policies.* Execute cash and credit card transactions, gift certificates, and special purchases through outside golf services.* Answer high volume of phone inquiries in a timely manner to ensure prompt customer service.* On average, work closely with team member to check in 150 golfers per shift* Build relationships with club members and customers of all ages and genders by delivering friendly service and knowledgeable assistance on club's benefits and course layout.* Speak directly and professionally with customers regarding concerns, gathering all necessary information to make educated decisions and address issues.* Assist customers with signing up for email notifications, loyalty programs and providing details about key benefits. * Supervise general, league and special course events for optimal efficiency. * Assist customers with choosing merchandise products. * Train new associates on clubhouse and computer operations.* Assist customers by answering questions and fulfilling requests.* Replenish sales floor merchandise and beverage offerings, and check in and stock morning beverage and food deliveries.* Active member for special course events and food/beverage operations.* Stay in direct contact with team members on the course through radio communication.* Clean clubhouse for optimal appearance.* Perform duties with or without supervision

Guest Services Representative/Maintenance for one of the top convenience store chains in the Midwest.- Oversee beverage department and car wash operations.- Maintained beverage inventory within the confines of the store, and proper product storage and stocking.- Engaged with company vendors to ensure proper inventory and delivery of products.- Provide excellent customer service in person and exceed company standards in customer service.- Assist store management with product ordering.- Resolve any customer complaints in a professional manner while making it right with the customer and continually prioritizing customer satisfaction.- Thoroughly clean store car wash bay weekly and follow company-issued policies and standards for cleanliness; monitor daily car wash operations and resolve any customer issues and concerns.

Colgate, Wisconsin, United States

* Complete efficient transfers and pickups to maintain route/lab schedules.* Set up daily route schedules in advance of delivery operations* Safely deliver and pick up critical dental cases.* Strong interpersonal and communication skills from interacting professionally with dental office personnel.* Communicate regularly with lab personnel through cell phone use.* Maintain clean and orderly appearance.* Develop strong sense of the most efficient routes to avoid traffic and construction on local roads, highways and interstates.* Drive safely at all times to avoid accidents and harm with no violations.

Washington D.C. Metro Area

Produce heartwarming stories of people who can't tell their own story because of dementia or Alzheimer's disease. This helps caregivers understand their personal history and improve their quality of life.

Lisbon, Wi

Virtual office assistant. Data-base cultivation, online business development, social media updating for Facebook, LinkedIn and company website. Internet research for current industry topics.

Pewaukee, Wi

Chosen by associate dean to teach Microsoft Office applications and social media platforms widely used by individuals and families, and companies in the business world. Through presentations, interactive dialogue, assigned readings, video, review assignments, case studies and projects, I taught students how to be successful with a variety of Microsoft platforms. I also taught students how to leverage their social media experience. As a result, I have generated high scores on WCTC student evaluations.

Oconomowoc, Wi

Functioned in communication services for company that specializes in providing residential services and supports to individuals diagnosed with Prader-Willi syndrome; manage quarterly print and online newsletter, created one-page marketing presentations for residential and respite care options; and mentor staff with key internal and external communications for optimal functionality.

Pewaukee, Wi

Vehicle intake prep, provide written documentation, maintain and track customer records for technicians and office staff, receive and monitor parts inventory, order and estimate, customer service, and assist with special service runs.

Waukesha, Wisconsin

- Created, designed and managed all content, data and photos for 24-page annual report from scratch; interviewed donors and wrote articles on estate planning and creating a fund; created, designed and managed all content for foundation newsletter; wrote press releases that appeared in local print and online publications.- Identified, researched and recommended new company website to strengthen branding and awareness; worked directly with vendor on content, style, layout and color scheme in advance of launch.- Launched Facebook, Twitter and LinkedIn sites that featured foundation updates and philanthropic-related content.- Assisted local production company with planning of 15th anniversary video for charitable foundation; attended all on-location shoots; served as talent and contributed data and video content; created 15th anniversary logo.- Produced invitation for annual Celebration of Giving event; coordinated press coverage that resulted in 3 media outlets covering the event for the first time in 5 years.- Constructed information board and developed marketing materials on funding options for use at networking events and one-on-one meetings.Phone: 262-894-0681

Waukesha, Wisconsin

Overview: Promoted to editor with two companies. Position centered around leading niche publications under the umbrella of the Waukesha Freeman and The Milwaukee Post. Responsible for all phases of production, including planning, writing, comprehensive editing, decision making, layout and design, social media and web content without an in-house staff.* Redesigned entire 24-page direct-mail weekly news publication in Milwaukee County; created specialty industry pages to give subscribers a variety of engaging news stories and features* Managed content for entertainment, home improvement, real estate coverage, weekly employment insert; community calendar database and daily amusement and television sections.* Streamlined the editorial position, resulting in a 100 percent on-time status for all publication deadlines. * Recruited freelance writing staff from throughout greater Milwaukee area.* Launched Homes Plus, a 16-to-20 page, high-end, monthly glossy publication of how-to stories and features in the home improvement and real estate industry. Facilitate all story ideas based on monthly themes.* Initiated Facebook and Twitter accounts and boosted each publication's brands through online updates, photos and video; increased company's website presence with up-to-the-minute news, business, entertainment and real estate updates.Phone: 262-894-0681

Home-Based, New Berlin, Wi; Lisbon, Wi

Led administrative functions for home-based business with national candle and accessories company. Managed office, answered phone calls, entered orders, monitored calendars, created promotional materials, corresponded with customers and consultants, problem-solved, managed customer database and personal website, prepared agendas for monthly training events, and set up and tore down rooms for conferences.Phone: 262-894-0681

Penned stories on special events throughout Washington County, school board updates and breaking news. Took photos with stories and proofread pages.

Supervised story content and designed for pages for twice-weekly publication. In charge of Southern Ozaukee page, a rotating theme page, featuring Body & Soul, Good Taste, TimeOut and Under 21, and a weekly business and education page. Introduced new layout design to improve readability. Launched weekly profiles of education community members. Expanded spotlight section on students. Initiated two new columns on senior topics and health. Developed stories on business trends and news businesses.

Coordinated several aspects of daily printing operations including administration, marketing, customer service, typesetting, editing and proofreading of communication materials, all production facets, and product delivery for small start-up company. Generated leads for printing projects. Oversaw printing projects from conception to completion. Answered phone calls. Entered orders. Cultivated client relationships while increasing customer satisfaction and repeat sales. Served as company ambassador to promote services at business expos and Chamber of Commerce events.Phone: 262-894-0681

B.S. In Communications, Broadcasting

Activities and Societies: Play by play voice and color analyst of UW-Stevens Point football and basketball on WWSP radio and Student.

Certification

Graduated from the Essentials of Voice Over Class through VoiceOver Nation, where I learned the art and business of voice over from two.