Dwayne Johnson Email & Phone Number
Who is Dwayne Johnson? Overview
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Dwayne Johnson is listed as Global Service Desk Analyst at Long View Systems, a with 1270 employees, based in Calgary, Alberta, Canada. AeroLeads shows a matched LinkedIn profile for Dwayne Johnson.
Dwayne Johnson previously worked as Enterprise Technical Support Advisor at Quest Software and Sr. Technical Support Analyst at Quest Software. Dwayne Johnson studied at Southern Alberta Institute Of Technology (Sait).
Email format at Long View Systems
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About Dwayne Johnson
Passionate about leveraging technology to solve complex problems and optimize processes, I am deeply interested in both Technical Support and Data Analytics. With a strong foundation in troubleshooting technical issues and a keen eye for analyzing data trends, I am committed to delivering innovative solutions that drive efficiency and productivity.In my experience, I have honed my skills in providing exceptional technical support, ensuring seamless operations and user satisfaction. From resolving hardware and software issues to offering comprehensive guidance, I thrive in dynamic environments where I can apply my problem-solving abilities to assist others effectively.Additionally, I possess a solid understanding of data analytics techniques and tools, allowing me to derive valuable insights from datasets to inform strategic decision-making. Whether it's identifying patterns, optimizing processes, or uncovering opportunities for improvement, I am dedicated to utilizing data-driven approaches to achieve measurable results.I am eager to contribute my expertise to a forward-thinking organization where I can continue to grow professionally while making a meaningful impact. Let's connect and explore how we can collaborate to drive success through technology and data-driven insights.
Dwayne Johnson's current company
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Dwayne Johnson work experience
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Enterprise Technical Support Advisor
• Support customers that use Foglight for Databases and Foglight for Virtualization Enterprise by troubleshooting and diagnosing database and infrastructure connectivity, installation and upgrade issues with some of the following databases and application platforms: Oracle, Microsoft SQL Server, SQL Azure and DB2, Linux, AIX, Windows and Virtualization.• Resolve customer inquiries and issues on time, professionally by demonstrating service-oriented architecture and focus on client’s needs. • Document all customer/case details in Support case tracking system and also create knowledgebase articles from resolved issues for future use by customers and internal personnel.
Sr. Technical Support Analyst
• Support customers that use Foglight for Databases and Foglight for Virtualization Enterprise by troubleshooting and diagnosing database and infrastructure connectivity, installation and upgrade issues with some of the following databases and application platforms: Oracle, Microsoft SQL Server, SQL Azure and DB2, Linux, AIX, Windows and Virtualization.• Resolve customer inquiries and issues on time, professionally by demonstrating service-oriented architecture and focus on client’s needs. • Document all customer/case details in Support case tracking system and also create knowledgebase articles from resolved issues for future use by customers and internal personnel.
Technical Support Specialist
• Repair and maintenance of MAC and PC hardware and software based on customer needs.• Diagnose equipment damage and provide a suitable solution.• Support new requested deployments and projects requirements on IT department bases.• Install and be a remote hand on configuration of server room new equipment.
Technical Support Coordinator
• Managed Technical Support and outsource engineer’s assignment, schedules, projects.• Prepare KIP presentations for performance reviews and to evaluate the success at reaching established goals and complete performance evaluations on annual basis for engineers.• Create new procedures, processes, tables, forms and policies for the standardization of tasks guided by ISO 27001 standards.• Recruited and interviewed candidates; provided management with hiring recommendations for vacant positions in the department.• Yearly budget projections planning and negotiate better pricing with suppliers.
Technical Support Specialist
• Maintain and repair of hardware and software based on the customer requests • Diagnose equipment damage and come up with proper solution.• Install computers, printers, peripherals and any equipment when necessary.• Support new deployments and projects required from the IT department.• Generate technical reports as a result of research and troubleshooting on special assignments or reported problems.• Focused on customer service.• Maintain updated knowledge of the news in the computer industry.• Identify and help with the solution for network incidents.• Organize and carry out personnel relocation.• Configuring telephone lines.• Basic knowledge of networks.• Basic telephony knowledge.
Colleagues at Long View Systems
Other employees you can reach at longviewsystems.com. View company contacts for 1270 employees →
Sean Callbeck
Colleague at Long View SystemsCanada
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Jennifer French
Colleague at Long View SystemsSquamish, British Columbia, Canada
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Sandra Chan
Colleague at Long View SystemsVancouver, British Columbia, Canada
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Kiruthika Ramaraju
Colleague at Long View SystemsMississauga, Ontario, Canada
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Alejandro Sepúlveda
Colleague at Long View SystemsMississauga, Ontario, Canada
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Dave Richardson
Colleague at Long View SystemsCanada
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Abbas Haider
Colleague at Long View SystemsCalgary, Alberta, Canada
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James Brown
Colleague at Long View SystemsPittsburgh, Pennsylvania, United States
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Greg Lytviak
Colleague at Long View SystemsEdmonton, Alberta, Canada
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Scott Bulmer
Colleague at Long View SystemsCalgary, Alberta, Canada
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Dwayne Johnson education
Education record
B.Sc. In Computer Science, Information Technology
Education record
Frequently asked questions about Dwayne Johnson
Quick answers generated from the profile data available on this page.
What company does Dwayne Johnson work for?
Dwayne Johnson works for Long View Systems.
What is Dwayne Johnson's role at Long View Systems?
Dwayne Johnson is listed as Global Service Desk Analyst at Long View Systems.
Where is Dwayne Johnson based?
Dwayne Johnson is based in Calgary, Alberta, Canada while working with Long View Systems.
What companies has Dwayne Johnson worked for?
Dwayne Johnson has worked for Long View Systems, Quest Software, Sony Pictures Entertainment, Cable Onda, and Alorica.
Who are Dwayne Johnson's colleagues at Long View Systems?
Dwayne Johnson's colleagues at Long View Systems include Sean Callbeck, Jennifer French, Sandra Chan, Kiruthika Ramaraju, and Alejandro Sepúlveda.
How can I contact Dwayne Johnson?
You can use AeroLeads to view verified contact signals for Dwayne Johnson at Long View Systems, including work email, phone, and LinkedIn data when available.
What schools did Dwayne Johnson attend?
Dwayne Johnson studied at Southern Alberta Institute Of Technology (Sait).
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