Director Of Programs, Multifamily
CurrentProvide oversight of Compass’s partnerships with 5 nonprofit & 1 for-profit multifamily owners with launching & managing the HUD Family Self-Sufficiency (FSS) at over 65 locations across 16 states & DC for over 850 clients. Lead a team of 15, with 2 Program Managers & 3 Coaching Managers as direct reports, in ensuring key performance indicators (KPIs) are achieved in effective program management & high quality financial coaching. Support the Chief Program Officer (CPO) in cultivating relationships & business development with potential multifamily housing partners to expand FSS. Serve as a lead with exploring new, scalable asset-building pathways & initiating an opt-out pilot of FSS with 2 multifamily owners & 1 public housing authority (PHA). Collaborate with & serve as a thought partner to other directors within the Programs Department & across other departments to coordinate work functions. Provide data & insight into multifamily operations to inform policy advocacy to expand FSS opportunities within the multifamily market. Manage a budget of $2,500,000 for the Multifamily team. Manage multiple projects concurrently across teams within the Programs Department and with other departments (in particular, Strategy) and ensure adequate change practices are applied in the successful completion of the projects. Complete additional duties of an FSS Coordinator in enrollment, escrow management, & HUD compliance.
