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Career SummaryStrategic Engineering Leader with a background in developing/leading high-performing engineering teams that deliver strong results within a variety of environments. Subject Matter Expert and Organizational Leader in the areas of software development from concept to production, engineer engagement initiatives, and change management strategies. Excel in leading large-scale, Agile engineering projects while maintaining high levels of quality/efficiency. Demonstrated success in improving product/feature delivery, organizational culture, mentoring cross-functional teams, and identifying potential areas of improvement within the organization. Finds joy in cultivating brilliant engineering talent in service of business objectives. Continually strives to create teams that are able to do their best work in an environment of psychological safety and accountability.Areas of ExpertiseSoftware Engineering • Agile Feature Delivery • Technical Problem Solving • Delivery within Ambiguity • Engineer Hiring • Quality Assurance & Testing • Project Management Methodologies • Business Process Re-Engineering • Staff Engagement • Data-Driven Decision Making • Operational Cost Reduction Project Requirements Analysis • Leadership DevelopmentHighlightsDemonstrated success in quickly building teams and establishing a high-performance culture within high-growth environments with an ability to drive engineer engagement and increased productivity Subject matter expert in the areas of software development methodologies, product management, product development, Agile/Iterative delivery and operational strategy development Recognized technology leader with experience in fostering innovation within engineering teams, mentoring technical team members, and turning around under-performing departments and/or project teams
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Senior Software Engineering Manager - Partner Solutions & TechnologyApple Oct 2019 - PresentCupertino, California, Us -
Director, Software Engineering - Emerging ProductsCapital One Jun 2017 - Sep 2019Mclean, Va, UsSenior Engineering Leader tasked with building and leading engineering functions for Capital One’s Consumer Bank, Emerging Products group. Collaborates with product partners to realize new and innovative mobile banking features. Led the development of diverse, mobile first product experiences within Capital One’s Consumer Bank to quickly test for “success signal” that would support additional investment or resource pivot. Instrumental in the development of an engaging, high-performing engineering culture that has resulted in improved engineer engagement and consistently high productivity levels. ➣Led the development and early adoption of the Capital One Now® mobile experience, proximity solution (featured by Capital One at the 2018 SXSW) for the rapid replacement of debit card (DC) and cashier’s checks (CC). Delivering DC and CC to mobile user's specified location in less than 2 hours. During this PoC engagement, 10K orders/week with a projected yearly volume of ~500K/year➣Led the AWS migration of Capital One’s TeenMoney® checking mobile product experience. This modernization journey improved stability and reliability for over 2.5MM TeenMoney® affiliated Capital One 360 Checking account users, arming parents with the tools to teach their children financial literacy and gained notoriety within Capital One due to marketing earned media as a potential feature on Good Morning America. Key metrics are TeenMoney's® current 78K TPS over 2.5MM 360 checking account customers ➣Led the product design, development and feature roadmap for Capital One’s wildly popular Add Cash In-Store® experience which has attained over 200 unique onboardings per day and ~$500K in cash transactions to date, with a targeted trajectory of $4.5MM transacted in the next 12 month cycle with expanded availability -
Director, Software Engineering - Mobile Platform EngineeringCapital One Jan 2017 - Jun 2017Mclean, Va, UsHired to shepherd Capital One’s Level Money® engineering team as it struggled to deliver monetized ROI of an acquired mobile application known as the Level Money® budgeting application. Immediately assessed the current project status, identified inefficiencies/weaknesses, and created streamlined processes which allowed Capital One to monetize on the acquisition. ➣Re-built trust between the engineering team and the product team by devising product roadmaps and directly driving high-levels of team collaboration and data-driven communication ➣Led the prioritization of project requirements, obtained buy-in from senior product leadership on project goals, and coached under-performing team members in a productive and compassionate manner, resulting in improving behaviors/production for some employees and managing other employees out of the business where necessary ➣Successfully delivered to production native mobile account opening in service of the “Smart Savings” feature for the Capital One Level Money® mobile application within 6 months of joining the organization which had an initial reach of 80K active Android and iOS users with an overall user base of 800K
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Senior Engineering Development Manager, Advanced Information TechnologyIbm May 2014 - Jan 2017Armonk, New York, Ny, UsLed new system engineering logistics within the organization which included the Mobile/Cloud API strategy within the IMS product division. Supervised a 28-person technical team in the completion of PoC projects utilizing Dockerized containers, IBM’s Bluemix web services backbones, and Java. Recognized as an expert in team collaboration using Slack and Box along with the appropriate usage of GitHub and Rational Team Concert for source code management and defect tracking. ➣Experienced in utilizing MongoDB, IBM DB2, IBM web sphere application, and IBM Bluemix web services for several special projects which including PoC/PoT engagements, rapid prototyping, and feature enablement -
Engineering Development Manager, Infosphere Optim Solutions EnablementIbm Dec 2009 - May 2014Armonk, New York, Ny, UsOversaw product development and project management operations for various projects which included supervising 5 team organization of Software Engineers along with monitoring project deliverables/timelines. Worked closely with the internal QA team to complete unit testing, resulting in improved product performance & reliability. ➣Supervised a team of approximately 30 individuals in several locations throughout the World with a focus on appropriately scaling the organization during periods of change ➣Customer advocate, and early access team leader, enabling customers on-site and remotely in the adoption of the IBM Infosphere Optim product suite
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Engineering Development ManagerIbm Jan 2007 - Dec 2009Armonk, New York, Ny, Us➣Drove three release cycles of the Grouper component for both LUW and z/OS➣Managed interim release translation cycle for the Grouper component➣Released Grouper builds, drove weekly cross-functional synchronization with QA, Install and ID➣Fulfilled IBM SWG contractual agreement with Hewlett Packard, leading application, cross platform porting effort➣Enabled new customer acquisition efforts through POC technical support➣Drove improvements to the PMR and APAR process for product, responding in 24 hours or less
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Software Development EngineerIbm Jun 2001 - Dec 2006Armonk, New York, Ny, Us➣Executed on Java development deliverables of an open source Tomcat application server, deployed Resource Manager web application in a resource constrained environment across functional groups➣Developed Java stored procedures for execution within IBM DB2 RDB to drive index server functions ➣Developed Java routine to delete with certainty related records from a directory and object server
Dwayne Richardson Skills
Dwayne Richardson Education Details
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University Of Hawaii At ManoaComputer Science -
San José State UniversityComputer Software Engineering
Frequently Asked Questions about Dwayne Richardson
What company does Dwayne Richardson work for?
Dwayne Richardson works for Apple
What is Dwayne Richardson's role at the current company?
Dwayne Richardson's current role is Senior Software Engineering Manager.
What is Dwayne Richardson's email address?
Dwayne Richardson's email address is dr****@****ibm.com
What is Dwayne Richardson's direct phone number?
Dwayne Richardson's direct phone number is +165028*****
What schools did Dwayne Richardson attend?
Dwayne Richardson attended University Of Hawaii At Manoa, San José State University.
What skills is Dwayne Richardson known for?
Dwayne Richardson has skills like Sql, Java, Software Development, Agile Methodologies, Integration, Xml, Javascript, Db2, Software Project Management, Ibm Db2, Microsoft Sql Server, Unix.
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