Examined claim forms and other records to determine insurance coverage. Assigned field adjusters to inspect property damage and determine extent of company's liability, using varying methods of investigation according to type of insurance. Handled large loss claims as well as catastrophe claims. Prepared reports of findings and negotiated settlements with claimants.

Assist clients with the purchase, sale and renting of property. Perform duties, such as preparing property listings, interviewing prospective clients, accompanying clients to property site, discuss conditions of sale, and drawing up real estate contracts.

Responsible for administering and communicating the company's benefits program in regard to plan options, policy features, enrollment and other requirements. Partner closely with the Benefits tier 2 team and all other departments within the organization on benefit issues, keeping the HR Business Partners informed of client issues. Responsible for all employee records within the benefits enrollment system, including data entry into the benefits administration system, and benefits approvals, HSA funding, and Health Assessment management.

Established commonality and built rapport with prospective New Owners. Generated sales through initializing transactions and utilizing proper closing techniques. Articulated the benefits of owning timeshare that is tailored to each New Owner. Achieved sales bonus in multiple months.

Pitched Westgate Resorts to prospective buyers in order to sell weeks. Interacted and served as a tour guide to all resort guests. Attended morning sales meetings, and mandatory functions. Westgate Resorts Orlando Properties subject matter expert .

Enrolled multiple companies employees into benefits. Including Medical, Dental and Vision. As well as answer questions about retirement and savings plans. Assisted with inbound customer complaints dealing with service or billing issues. As well as placed follow up calls to ensure the employee received a resolution. Utilized multiple computer programs on a Windows platform, including Lotus Notes to assist with all benefits inquiries.

While employed at Airtran Airways, I provided excellent customer service by insuring customers received their items in the most efficient and timely manner possible. I also helped save the company money by safeguarding customers' baggage, air cargo and freight from weather, loss, theft, damage and/or destruction. Another duty I provided was to supervise up to 9 employees simultaneously; while effectively communicating their roles and responsibilities. Also trained and coached employees to help reach their goals efficiently. Performed logistics responsibilities by dispatching; which included planning routes and load scheduling for drivers with multi drop deliveries. Prepared daily reports such as load manifests and distributed them to appropriate member of crew. Ranked in the top 10% yearly in least number of cargo misconnects.

Built relationships with International sellers in order to negotiate cost of goods sold. Marketing: created internet ads in order to increase awareness and grow business. Logistics: Coordinated shipping for international/domestic import and domestic export. Accounting: Controlled all aspects of financials from Cost of goods to year end profits. Customer service: Maintained and grew customer base through great service and loyal return programs.

I generated sales through presentation of Aaron's products and sales philosophy as well as improved brand loyalty. I also provided payment counseling to potential customers. I delegated duties to hourly employees, such as when to deliver furniture to customers and where to place certain items on the showroom. Set and achieved monthly lease agreement renewal goals. Within four months of hiring, I decreased the stores accounts receivable to its lowest amount in four financial cycles. I also managed the collection process which included: Identifying repeat delinquent customers and notifying them. Utilizing phone calls as reminders and home visitation for the accounts in danger of charging off.

Maintained property rentals by advertising and filling vacancies; maintained and secured unfilled premises. Maintained building systems by contracting for maintenance services; supervised repairs. Utilized marketing strategies to attract potential renters by advertising vacancies; explaining advantages of location and services; as well as showing units to prospective tenants.