Dwayne Wolfe (Cspo) Email & Phone Number

Jacksonville, FL, US

• Turning data insights into products with actionable outcomes to the ultimate customer. I Work in an Agile environment while continuously reviewing the business needs, refining priorities, outlines milestones and.
• Managed central database web application (Salesforce) for communication withexternal clients across 5 product lines.
• Leveraged salesforce with CSR team to align with product vision.
• Liaison between business stakeholders, IT and product teams to prioritize features based on customer and internal user impact.
• Maintained product roadmaps, identified project barriers, and ensured timely feature delivery.
• Liaison with business departments to collect requirements to implement Twilio Flex custom communication with injured worker.

• Reporting to the business owner, this role is responsible for teaching both internal & external staff about implemented systems and working to streamline business process while Developing technical solutions to.
• Assesses business requirements and develops the detailed functional/technical specifications that follow project guidelines.
• Work jointly with Developers and Quality Assurance (QA) Analysts to ensure requirements/designs are fully comprehended.
• Conveys design to all stakeholders and varying levels of the organization.
• Examine internal systems.
• Working with business to determine current constraints. (requirements gathering).

Charlotte, North Carolina, US

• This position is responsible for internal and external cloud analysis as it relates to enterprise initiatives. Managing an organization of 3 cloud analysts using BA/PMI standards. Management and delivery of Enterprise.
• Work with business stakeholders to prioritize capabilities and the product backlog in accordance with the vision, strategy, business values, dependencies, and technical risks.
• Analyze as is business process and map to system design and application functionalities.
• Worked with team to deliver updates to Salesforce CRM.
• Work with internal teams and vendor project implementation team to understand the application design and validate that the setups will satisfy the business needs.
• Plan and strategize product upgrade implementation with the team, business groups, and user groups.

Fort Lauderdale, FL, US

IT Systems Administrator with a strong track record of ensuring seamless network operations and optimal system performance. Skilled in system configuration, maintenance, and troubleshooting to minimize downtime and enhance productivity. Proficient in managing server infrastructure, implementing security protocols, and providing responsive user support..

Bachelor Of Sciences, Information Technology

Associate Of Science (A.S.), Computer And Information Sciences, Business