Daniel Camp (Capm)® Email & Phone Number

Melbourne, Vic, Au

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

I am the Observations Network Program Coordinator within the Bureau of Meteorology. I'm responsible for providing project management support, quality control & guidance to all projects within my program, promoting PMO standards, tools & templates, and supporting Project Managers & team members. I have a focus on program finances such as forecasting, accruals, accounts payable, spending delegation, Procurement, travel bookings etc.ACCOMPLISHMENTS• Established User Templates for functional requirements, to enable the easiest possible input requirements for the Project Managers to save them time & avoid complications/mistakes. • Setup an onboarding process for new team members to educate them on Bureau processes & held workshops for initial training.• Created a Help Guide for the Project Managers, outlining the most efficient way to navigate the Bureau's Procurement & Expense Management procedures, explaining how to avoid mistakes which cause delays.• I worked closely with the Finance team on establishing an improved expense approval process. This new process is now well established and has enabled our GM to save effort/time.• I undertook Chairperson responsibilities on various Tender Evaluation Committees, which involved value for money assessments, contract negotiations & recommendations of preferred suppliers.• I proactively analysed the Forecast and was able to identify several over/under utilisations of resources which were resolved to make our resource plan more efficient & Forecast more accurate.• Entrusted with being on the Interview Panel for the new Logistics Officer role & taking on people management responsibilities for this position.• I take pride in the quality of my deliverables & have received numerous pieces of positive feedback regarding the quality of my work with things delivered on time & to a high standard.

Melbourne, Australia

I am a member of the Bureau Enterprise Portfolio Management Office (EPMO), assigned to the Public Services Transformation Program as the Program Risk Coordinator. I am responsible for effective management of risks & issues on behalf of the program. ACCOMPLISHMENTS• Authored and championed a comprehensive Risk/Issue Management Plan to establish clear processes and expectations.• Collaborated with the Bureau Enterprise Risk team as well as peer programs to leverage knowledge, processes, tools and reporting to gain efficiencies and uplift risk/issue management competencies across the Bureau.• Facilitated regular risk/issue workshops at project, stream and program level to enable more effective decision making, prioritisation and mitigation planning.• Successfully completed regular quality assurance of risks/issues to achieve governance and audit standards.• I led an initiative to create a new Program risk report which enabled greater ability to drill down to create more user-relevant reporting.• Following a program restructure I reviewed, consolidated and re-pointed >200 risks/issues into the new structure. This was a critical piece of work for governance and audit purposes, as well as maintaining accuracy and continuity for the program.• Established productive working relationships with the project community to enable effective coaching and guidance managing their risks/issues.• I created Risk and Issue Help Guides to illustrate what quality risk/issues should look like, which led to an uplift in quality and consistency.• Undertook an activity to improve the Project Change Request (PCR) process for the Program. As part of this, I authored & implemented a new PCR Procedure which was accepted into ongoing practice.• Undertook an activity to create a new Business Readiness Milestone Acceptance Checklist and an associated Help Guide for key PST stakeholders to follow. This will enable auditability & assurance of key PST milestone (critical path) deliverables.

Nunawading Business Hub

ACCOMPLISHMENTS> Responsible for the co-ordination of both full & part time van driver resources to cover more than 20 separate parcel delivery/pickup duties, including management of planned & unplanned leave. > Successfully manage the logistics of daily van parcel delivery/pickup duties to best meet with scheduled parcel truck collections at the Business Hub.> Responsible for the co-ordination of overnight parcel streaming in readiness for daily delivery by contract couriers.> Responsible for full investigation and processing of all mis-sorted parcels, incorrectly addressed parcels, customer refused parcels.> Manage the parcel delivery/pickup experience & expectations of Australia Post contracted customers as well as Licensed & Retail Post Offices.> Ad-hoc van driving parcel delivery/pickup duties as needed.

Melbourne, Australia

I chose to take a career break upon accepting a redundancy from IBM Australia, utilising long service leave to enjoy some personal & family time.

Melbourne, Australia

Working as an Associate Project Manager as part of the Transition & Transformation Program on the National Australia Bank (NAB) account. Assigned to the Messaging & Collaboration Project team.ACCOMPLISHMENTS• Managed a diverse team of technical specialists across multiple geographies (Australia, India, New Zealand) to successfully deliver an Exchange 2010 application (108 servers) and an Enterprise Vault application (44 servers) into all 3 environments (Development, Test & Production), fully service activated & accepted by the BAU Team for ongoing management.• Managed the successful upgrade (mid-project) of Exchange servers (74 Production & 22 Test) to Service Pack 3, Rollup 6 which was a key deliverable to allow the Migration project stream to hit their schedule commitments.• Managed all project risks & issues, including the complete remediation / mitigation of 36 items raised mid-project as part of the Microsoft Exchange RAP Review undertaken by the client. This was a key stage-gate to allow the Migration project stream to hit their schedule commitments.• Successfully managed the Exchange & Enterprise Vault applications through Disaster Recovery testing & acceptance.• Successfully scheduled, resourced & managed the completion of successful Exchange Jetstress testing.

Melbourne, Australia

Working as a Project Coordinator as part of the Transition & Transformation Program on the National Australia Bank (NAB) account. Assigned to the Messaging & Collaboration Project team.ACCOMPLISHMENTS• Promoted to Associate Project Manager position, responsible for Exchange & Enterprise Vault.• Successfully completed an assigned sub-project - Service Account Creation (136 Production, 69 Test, 36 Development) - which was a key requirement for the project to progress on schedule.• Successfully completed an assigned sub-project – Enterprise Vault File System Archiving Licensing – which was required due to a scope change request. • Successfully completed an assigned sub-project – Network Bandwidth Assessment – which involved extensive data collation into a usable format to make key project decisions re our requirements from Telstra• Successfully managed the Project Teamroom (Project Control Book).• Successfully managed the project resource pool which was achieved by the creation of a Project Resource Tracker which provided detailed information at-a-glance & helped guard against project schedule slippage by enabling improved forward demand planning.

Melbourne, Australia

Working as part of Workplace Services Business Management, within NAB Technology Operations.ACCOMPLISHMENTS• Completed the Wealth Management (MLC) Datashare Ownership project whereby I was able to identify & assign ownership to 900 previously unowned/unmanaged Active Directory groups. This initiative was instigated to mitigate a significant risk. I received high praise for my work on this project. • Achieved significant ongoing cost-savings by identifying & transferring billed assets held by ex-Workplace Services resources (eg. mobile phones, datacards, blackberries, ipad’s etc) into the correct cost-centres.• Successfully implemented a simplified Workplace Services Teamplay (timesheet) structure which led to the rationalization of activities from 80 down to 38, enabling easier management & more relevant reporting.• Reviewed Workplace Services FTE reporting, identified structural & individual anomalies then drove the required corrections. This produced improved reporting & allowed more accurate FTE forecasting.• Performed analytical review of the Intellisync service where I was able to confirm only 40 active users from an original list of 175. This led to significant cost-savings via discontinuing inactive services.

Melbourne, Australia

Working as part of Business Management, within NAB Technology Operations.ACCOMPLISHMENTS• Achieved cost savings of approx. $289,000 by completing a review of TOps workspace usage, presenting recommendations for remediation to the TOps Leadership Team & implementing the necessary changes.• Established a successful governance health assessment process which measured forum effectiveness & identified focus areas to enhance forum performance, better meet business requirements & ensure that forum attendees time is spent most effectively.• Successfully implemented an agreed forward schedule for our vendor (IBM / Telstra) governance forums, which resulted in getting greater value from our forums as they now best-fit the availability of reporting as well as allowing for logical information flow between related forums.• Re-designed the Telstra Balanced Scorecard, consolidating it to a 1-page format to better highlight the more relevant metrics & provide a more logical, user-focused view of performance.• Improved the logistics of how we govern the MLC contract with IBM. This involved re-branding the forum, negotiating a new forum schedule, amending the Balanced Scorecard reporting to reflect changes & negotiating the handover of secretariat duties to IBM.• Led a piece of work to uplift the TOps Intranet. Realised benefits include; removal of obsolete pages, enhancements to homepage useability (broken URL’s & page linkage errors rectified) & review of all linked pages to ensure currency / relevancy.

Melbourne, Australia

Working as part of Service Management, within NAB Technology Operations.ACCOMPLISHMENTS• Successfully protected production services by ensuring 100% compliance to design, testing & production policies which ensured packages were effectively transitioned into production with zero incidents.• Designed & implemented a fix in the Compliance Tracking Database which repaired a gap in our reporting metrics. This enhancement enabled accurate reporting on projects which had multiple non-compliances & enabled the team to document their successes in preventing problem implementations.• Engaged & gained buy-in from key stakeholders across TOps for the transition towards establishing a Release Management methodology. I achieved this by chairing a series of forums/discussion groups where the process was discussed & agreed.• Successfully implemented Master Change records within the release management framework. This enabled improved tracking of a Project or Asset Release by allowing identification & quality checking of the associated child change records. It also enabled more efficient bundling of like change records.

Melbourne, Australia

Working as part of Service Management, within NAB Technology Operations.ACCOMPLISHMENTS• Following a continuous improvement initiative of mine, I led a project to establish a self-service tool for use by Project Manager’s & relevant infrastructure teams which enables them to get a live compliance status of their project(s). This led to significant decreases in both phone & email correspondence leading to valuable time savings estimated to be approximately 6-8 hours p/w.• Established the Active Compliance Sign-off process by driving improvements in automation as well as contributing to ongoing testing & fine-tuning. This initiative resulted in improvements with estimated time savings of 3-5 hours p/w.• Established the Infrastructure Compliance Approvals Forum (ICAF), held with the Technology Operations Leadership Team which gave the compliance team the “teeth” to prevent non-compliant implementations & mitigate the risk of service incidents.• Negotiated the creation of relevant Infrastructure Compliance policies for all TOps infrastructure teams to align to the defined intent of the Compliance team• Managed all projects during this period through to full compliance. Zero (0) non-compliant projects were implemented & all necessary remedial actions were managed to completion.

Melbourne, Australia

Working as part of ATM Operations, within NAB Technology Operations.

Melbourne, Australia

Working as part of ATM Operations, within NAB Technology Operations.

Melbourne, Australia

Working as part of EFTPOS Support, within NAB Technology Operations.

Melbourne, Australia

Working in the Call Centre performing travel reservations sales & customer service.

Melbourne, Australia

Working in the Call Centre, starting out performing customer service & sales before promotion to a Team Leader role in charge of 12 direct reports.

Bachelor Of Teaching (Primary) / Bachelor Of Applied Science (Human Movement)

Decided to defer the course & enter the workforce. Having enjoyed the experience of working, I decided to continue down that path & not.

Education record

VCE Certificate