David Hayward
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David Hayward Email & Phone Number

Customer Operations at Monzo Bank
Location: Cardiff, Wales, United Kingdom 10 work roles 1 school
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Role
Customer Operations
Location
Cardiff, Wales, United Kingdom
Company size

Who is David Hayward? Overview

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Quick answer

David Hayward is listed as Customer Operations at Monzo Bank, a company with 3946 employees, based in Cardiff, Wales, United Kingdom. AeroLeads shows a matched LinkedIn profile for David Hayward.

David Hayward previously worked as customer ops at Capital On Tap and Telephone Service Representative at Energy Saving Trust. David Hayward holds Computing And It, Computer Science from The Open University.

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Email format at Monzo Bank

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Monzo Bank

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Profile bio

About David Hayward

As a Telephone Service Representative at Energy Saving Trust, I provide excellent customer service and information to callers who are interested in saving energy and reducing their carbon footprint. I have been working in this role for one month, and I enjoy helping people make informed and sustainable choices. I am also a computing student at The Open University, where I am learning valuable skills in programming, data analysis, and web development. I have a passion for technology and its potential to create positive social and environmental impact.

Current workplace

David Hayward's current company

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Monzo Bank
Monzo Bank
Customer Operations
Cardiff, GB
Website
Employees
3946
AeroLeads page
10 roles

David Hayward work experience

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Customer Ops

Current

Cardiff, Wales, United Kingdom

Jul 2024 - Present

Telephone Service Representative

Cardiff, Wales, United Kingdom

Sep 2023 - May 2024

Customer Advisor

Cardiff, Wales, United Kingdom

Oct 2019 - Sep 2023

Customer Service Representative

Cardiff, Wales, United Kingdom

Duties include responding to emails from customer about queries about their bills or finance arrangements using Microsoft Office and Genesis workspace. Taking meter readings or the like. Making phone calls to customers to solve any queries with their account or issues making payments.Dealing with loft and cavity wall insulations and checking EPC.

Jan 2019 - Sep 2019

Sales Representative

Cardiff, Wales, United Kingdom

welcoming customers, ensuring goods are well displayed. handling payments, arranging ordering stock and delivery, keeping the shop floor clean and tidy, assisting shoppers to find the goods and products they are looking for, Stocking shelves with merchandise, answering queries from customers, Reporting problems to the Store Manager, giving advice and.

Jun 2018 - Jan 2019

Retail Salesworker

Cardiff, Wales, United Kingdom

selling footwear by finding out the customers needs. Using the FAB (feature, advantage, benefit) method to advice the customer to make informed buying decision as well as offer the customer accessories to care for the purchase.

Sep 2013 - Jun 2018

Sales Executive

Cardiff, Wales, United Kingdom

Dealing with customer calls with a professional manner, arranging callbacks, up selling ancillaries. Handling incoming calls for customers wanting car insurance.

Jun 2010 - Nov 2012

Help Desk Specialist & Salesperson

Cardiff, Wales, United Kingdom

Upselling products to match the customer’s needs, Merchandising the store and making sure the store was clean and tidy. Processing Finance agreements, collecting stock from the warehouse to customer’s vehicle, working on the helpdesk solving customer issues and refunds, serving customers on the cash desk which involves taking payments which can be cash.

Jan 2007 - Nov 2012

Sales Representative

Cardiff, Wales, United Kingdom

Offering impartial advice and support to customer's wishing to buy PC, laptop's, peripherals. Merchandising stock as well as ticketing. Upselling products and service such as after-sales technical support, PC repair, network setup, and health check and upgrades. Offering credit agreements to customers' who wish to buy a product. Advising on cameras.

Sep 2003 - Sep 2007
Team & coworkers

Colleagues at Monzo Bank

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1 education record

David Hayward education

FAQ

Frequently asked questions about David Hayward

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What company does David Hayward work for?

David Hayward works for Monzo Bank.

What is David Hayward's role at Monzo Bank?

David Hayward is listed as Customer Operations at Monzo Bank.

Where is David Hayward based?

David Hayward is based in Cardiff, Wales, United Kingdom while working with Monzo Bank.

What companies has David Hayward worked for?

David Hayward has worked for Monzo Bank, Capital On Tap, Energy Saving Trust, Which?, and Firstsource.

Who are David Hayward's colleagues at Monzo Bank?

David Hayward's colleagues at Monzo Bank include Rebecca Starkey, Phoebe Hall, Adesola Oludipe, John Valencia, and Kanchan Jain.

How can I contact David Hayward?

You can use AeroLeads to view verified contact signals for David Hayward at Monzo Bank, including work email, phone, and LinkedIn data when available.

What schools did David Hayward attend?

David Hayward holds Computing And It, Computer Science from The Open University.

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