Systems Engineer
Current- Provide exceptional pre-sales and post-sales technical support for State, Local, and Education (SLED) customers in Central Florida.- Act as the primary technical resource on sales calls, answering customer queries regarding features, specifications, functionality, and integration.- Leverage extensive knowledge in networking applications and solutions to assist in qualifying sales leads from a technical standpoint.- Serve as the lead technical contact for identified accounts, working closely with technical support and engineering teams to resolve customer issues.- Provide post-sales training and support to ensure customer satisfaction and proper use of Fortinet products.- Work closely with the sales organization to drive business success through technical excellence.
