Technical Support Analyst
Current
Pt. Kinarya Alihdaya Mandiri (Kisel Group)
Jakarta Timur, Jakarta Raya, Indonesia
- Kinarya Alihdaya Mandiri is an outsourcing company that provides managed services to its clientsAssigned to PT. Telekomunikasi Selular (Telkomsel), Advanced Analytics and Growth Marketing (AAGM) Group
- Develop a daily report that will be used to track the development of each category (eg shop, travel, education) on a daily basis. this activity eliminates workload by 1.0 FTE
- Build a loyalty datamart to be used by multiple stakeholders in Telkomsel (eg Redeemer’s region, User’s poin, ad-hoc campaign, takers campaign, tracking campaign)
- Explore and analyze data for reportingo Develop reports on redeemer users each month to observe and learn about their behaviors or profiles to increase the number of redeemers each month (MoM ~XX% new redeemers per.
- Prepare whitelist target for campaignso Prepare more than 100 target whitelists merchant (GoTo, Zalora, Shopee, etc) every month. It help to reach potential users who fit the criteria and the same interests (take up.
- Develop more than 10 job query automations, this activity eliminates workload by 0.2 FTEo Get raw data with Hive QL, plot raw data to an excel template using Python