Dwight Bryan Email & Phone Number

Etobicoke, Ontario, Canada

Enhancing student and staff access to resources by efficiently managing circulation desk operations, leading to an increase in patron satisfaction based on supervisor feedback.Completed an archival project in collaboration with the Humber Archives department a month ahead of the deadline, successfully migrating a comprehensive catalog of photographs to a new website, improving accessibility and engagement with historical resources.Streamlining processes for book check-outs and returns, reducing wait times and improving overall library efficiency.Coordinating library participation in campus events such as orientation and Black Heritage Month, effectively promoting library resources and services to the community.Improving library organization by meticulously rearranging shelves in the newly renovated Lakeshore library, enhancing the user experience.

Ontario, Canada

Captured high-quality images at major sporting events, including the "Karate Maynia" Open Martial Arts Tournament and the "GMA Championships 2024," which were utilized for promotional materials and social media engagement, increasing event visibility.Received certificate of excellence for volunteer contribution to Heritage Mississauga.

Brampton, Ontario, Canada

Contributed to the successful production of critical T4/T5 forms for major clients such as TD and RBC, ensuring accurate and timely mailings that met strict deadlines.Streamlined the manual insertion process in the mailing room, resulting in a 10% increase in production efficiency.

Etobicoke, Ontario, Canada

Delivered exceptional customer service, managing front desk operations and contributing to a 95% customer satisfaction rating through effective communication and problem-solving.Optimized order processing by implementing a more efficient system using Magento and Accpac, reducing order fulfillment times by 25%.Produced educational materials through video editing using Adobe Premiere, facilitating the launch of online courses that enhanced customer engagement.

Bachelor'S Degree, Digital Communications

College Diploma, Interactive Media Design