In-depth knowledge of enterprise computing environments, network cabling, routers, switches and hubs as well as network architecture. Comprehensive knowledge of LAN and WAN router configurations. Extensive knowledge of computer software, enterprise networks and equipment. Strong problem solving, analytical and troubleshooting skill. provides administrative support for Ubuntu, Kali linux and all Windows operational systems.

Responsible for merchandising displays, unit and pricing accuracy, and the management and development of associates in Apparel, Home Fashions, Jewelry, Cosmetics, Consumables, Electronics, Sporting Goods and General Merchandise areas of the store as well as scheduling for these departments under my supervision. I also oversee all store operations in the absence of other members of management and hold key leadership roles in the organization such as payroll, profit and loss as well as some areas of logistical functions within the store environment.Reduced staff turnover by 15% in 2009, benchmarking a record-setting improvement in staff retention due to the success of employee-development and retention programs.Elevation of customer satisfaction index from 86% to 92% within two years; ensured the swift resolution of customer issues to preserve customer loyalty while complying with company policies.Served on special taskforce charged with turning around under-performing stores

Responsible for various duties including the management of logistical functions of a retail environment, from shipping and receiving to product returns for processing and distribution. Also responsible for reporting and controlling allocated metrics were kept to or below the potential weekly goal by ensuring that departmental specific teams were accurate in job execution. Supervised team leaders on the sales floor to ensure the best in customer service, merchandising, team spirit and development. Leadership of all sales floor processes, planning, directing and coordinating all sales floor events to maximize sales, profit, guest service, productivity and team satisfaction. Introduced training programs that enhanced employee performance and helped build a motivated workforce.

Job classification : 94 Foxtrot - Special Electronic Devices Repair Technician - performed and supervised field level maintenance and repair on computers and Electro-mechanical telecommunications equipment, Field Artillery digital devices, GPS receivers, wire instrumentation, laser and fiber optic systems, electronic distance and azimuth-orienting devices, second sight detection systems and measuring devices.