• Created a “learn to read” mobile app for iOS & Android. This included the hiring & management of an overseas developer, storyboard creation, creation of a project timeline, budget management & many other tasks. The mobile app is currently in the testing phase. The estimated launch date is late winter of 2018.• Built an eCommerce website to sell crochet products. Currently have ten products available for purchase• Designed & built a WordPress website to teach solar system facts. • Currently studying to earn a CSM certificate, estimated completion date December 20, 2017

• Led day-to-day project management, from inception to completion, for 28 active clients, totaling more than $600K in projected 2017 revenue. In a challenging fast-paced environment.• Manage client expectations for all deliverables & schedules, ensuring effective project governance by applying Scrum & Waterfall system development methodologies.• Served as the main point of contact for all client & internal cross-functional team communication. Issued weekly project status update reports for both clients & senior management. • Key accomplishments:o Became the top revenue generating Project Manager for 4Q15 & 3Q16. o Successfully trained over 500 end-users a complex proprietary content management system.o Earned an average Net Promoter Score (NPS) client survey (project management performance rating) score of 9.7/10.o Proactively identified production process improvements which resulted in a 10% increase in website launches.o Elected as Team Leader for a key project for the City of Odessa (TX), managing two Project Managers in the execution of a main site & seven sub websites; delivered the project two months early, under budget, with a perfect NPS design score.

• Managed day-to-day website operations of Avery Dennison's highest profit-generating international market, Canada. • Applied Agile methodology to successfully oversee up to 20 projects weekly, all with bilingual (English and French) requirements.• Coordinated the project/program planning, scheduling and tracking, quality assurance, risk management, policy/procedure/legal compliance, technical/project documentation and traffic reports.• Implemented change requests, oversaw web content/testing/promotions, and ensured on-schedule launches.• Produced a variety of popular special content, creating standalone websites for milestone events such as Mother's Day, Valentine’s Day, and Christmas.Key accomplishments:o Achieved progressively higher web site user satisfaction during my tenure, culminating in an 80% positive iPerceptions consumer rating for May 2013.o Drove a 30% year-to-year increase in website page views via close coordination with the marketing department to bring to market more consumer-focused content. o Honored by Staples as part of the team that won 2012 Canadian Vendor of the Year.

• Directed creative, editorial and production teams of up to 10 in the daily operation of an extensive interactive website, supporting four original show and 40 movie websites. • Conducted market/requirements analysis and formulated communication/program strategies. • Generated, documented, and presented creative concepts and technical specifications for web design/content, features, and promotions. • Oversaw project/program planning, scheduling and tracking, quality assurance, risk management, policy/procedure/legal compliance, technical/project documentation, and reports. • Selected new photo and video clips, mobile texting and social media site postings, and other content. • Negotiated with up to 30 vendors to ensure on-time, on-budget delivery of services.• Communicated with senior management and pitched innovative design/feature ideas and provided project performance updates.Key accomplishments:o Generated $1.3MM in new income in 2010, becoming the company’s leading producer in revenue growth via a combination of enhanced web design/functionality, expanded page views, and increased feature sales. o Spearheaded the error-free, pre-deadline, and on-budget migration of six show and 45 movie websites from Drupal to the Content Editor platform.o Produced a variety of ABC Family special events, creating standalone websites for features such as 13 Days of Halloween, Valentine’s Day and 25 days of Christmas.o Honored with three industry awards for original series Huge, Lincoln Heights, and Make It or Break It. o Achieved a 1,000% increase in page views during my tenure for a succession of novel design, feature, and content ideas.o Coordinated over 75 well-received projects, including webisode series, movie-related videos, and other presentations. o Conducted interviews with prominent network series and movie stars, including Raven Simone, Shailene Woodley, Joey Lawrence, Russell Hornsby, Erica Hubbard, Neil Jackson, and many others.

• Performed needs assessment, project development, scheduling, resource allocation, team supervision (of up to 10), budgeting and cost control to deliver website updates for 30 university network clients in three states. • Successfully managed 15-20 projects weekly, all with trilingual (English, Spanish and French) language requirements.Key accomplishments:o Developed a comprehensive new registration system, managing a $250,000 budget and a team of 10 programmers, producers, QA specialists and vendors; delivered the project on-schedule and under-budget, and surpassed all stakeholder expectations. o Enhanced team/project efficiency by authoring first-ever documentation and update instructions for all websites. o Honored as Employee of the Month four times.

Key accomplishments:o Designed and implemented an innovative registration template that increased pay content revenue by $1.25MM, shortened the project development lifecycle, and achieved a 50% reduction in product launch timelines. o Resolved serious ongoing issues with the firm’s email system by tracking previously undeliverable emails and solving account access issues.o Achieved recognition from senior management for exemplary performance, on-time/on-budget project completion, and an outstanding record of customer satisfaction.