Dwight Smith, Odcp Email & Phone Number

Fountain, Co, Us

Colorado Springs, Colorado, United States

Puebo

• Coordinate the design, creation, delivery and evaluation of learning and development programs for 5,200 employees throughout CDHS throughout the state of Colorado through in-person, virtual and video-based delivery models. • Manage the organizational development consulting services program for the CDHS Learning & Development (L&D) Team by applying the concepts of Organization Development (OD) using the action research model, OD’s model for change, to help clients identify needs and solve critical business challenges using a whole systems approach. • Evaluate the effectiveness of current programs and professional and leadership development curriculum in order to make targeted adjustments and ensure the adoption and integration of the most current best practices and adult learning theories. • Provide increased oversight of the Organization Development (OD) consulting services program managed by the Learning and Development team to ensure compliance with inclusiveness, outcome and learning objectives.• Design, develop, and administer a comprehensive Organization Development (OD) training program and strategic goals for other HR business partners and learning professionals conducting OD interventions. • Coordinate the CDHS Mentorship Program and Learning and Development Network, collaborating with two cohorts of 25 individuals to apply proven methodologies to create a solid transformation plans, identify key talent, develop emerging leaders and facilitate top quality professional development.• Directly support, mentor and coach select staff to help grow and retain dynamic leaders and high-performance teams that consistently exceed expectations.

Puebo Regional Center

• Responsible for accurately analyzing and evaluating personal services data by calculating actual FTE, accounting for salary changes, and forecasting financial impact. • Monitored operating budgets, expenditures and P-Card oversight by actively researching, calculating and analyzing program funds to ensure efficiency, cost savings, state fiscal compliance and overall effectiveness of programing • Performed monthly comparative analyses, projections and forecasts on operational expenditures encumbrance and trends on a monthly to help guide future budget adjustments and ensuring ongoing targets were met. • Routinely tasked with researching, compiling, processes and presenting vital data and budgetary information within data base systems, spreadsheets and presentations to support key management team decision making processes. • Facilitated detailed ongoing operational reviews and formal audits of activities to accurately identify, track, document and resolve keys issues related to efficiency, compliance and best practices.• Coordinated the needs assessments, purchase / leasing, maintenance, scheduling and management of 27 state vehicles, as all OIT, copiers, printers and phone systems across PRC operations.• Utilized CORE, E-Clearance and P-Card to complete RQSs and RCs as well as processing and paying facility related expenses.• Provided professional development training and technical support for a wide range of personnel related to new and emerging technology including G-Suite and Cornerstone.

Pueblo West

• Provided professional and technical support to the Appointing Authority / Director by planning, analyzing and collecting data that supported the effective daily control and ongoing management of department by key leadership. • Actively collaborated and communicated with departmental staff, dynamic cross functional groups and management teams to drive efficiency, success and a culture of excellence. • Successfully lead the streamlining of operational processes by gathering and analyzing data and developing strategies to reduce or eliminate inefficiency whenever possible. • Identified internal and external information needs of the department to help guide the management and planning of projects and programs, decreasing late submission by 75% and increasing management team engagement by 60%. • Routinely reviewed processes and best practices in order to formulate data / value driven recommendations and detailed action plan to quickly and effectively resolve identified issues.• Worked with individual staff and provided group training support related to technology use and workflow integration. • Oversaw the review, approval and processing of facility related expenses utilizing P-Card and CORE.

Colorado Springs Co

• Provided program assistance and general clerical support to the Facility Management Services (FMS) Work Unit including the coordination and processing of various project documents as well as the administration of procurement of services through the State Buildings & Real Estate Program (SBREP).• Tasked with organizing and facilitating initial / ongoing training for Department of Corrections maintenance staff to ensure the smooth processing of onboarding activities and syncing of staff activities according to state dictated standards and best practice. • Planned and ensured the smooth facilitation of meetings and consultation processes including general setup, collection and accommodations booking / scheduling, travel arrangements, materials preparation and processing of meeting minutes. • Provided frontline consultation and service to a wide range of stakeholders through face-to-face interaction and the effective use of multi-line phone system to quickly respond to requests / questions and advising the best course of action towards resolution. • Coordinated the Receiving, processing, monitoring and verification of maintenance work order requests for the CDOC HQ buildings, ensuring proper documentation, procedural compliance and approval processes were met. • Served as the main contact for FMS Fleet Vehicle mileage reporting and maintenance, ensuring the proper working order and maximization of fleet utilization for over 6 vehicles by 17 personnel, reducing vehicle down time by 90%. • Provided a wide variety of technology and web supports including serving as coordinator for Sprocket, a web-based maintenance management system, and completing maintenance and updates for various sections of the FMS webpage.• Assist the Fiscal Officer with various financial reports, budget tracking, and issuing of payment to vendors for services rendered..

Canon City Co

• Provided administrative support to Purchasing Agent at the Department of Corrections Central Warehouse which included prime responsibilities maintaining COFRS inventory subsystem by completing daily input of receiving reports, issues, adjustments and coordination of paperwork flow and control. • Assigned administrative support liaison role facilitating communication and collaboration between central warehouse and five satellite warehouses with a focus on maximizing operational processes and reducing inefficiency. • Provided customized assistance and solutions for vendors inquiring about bid procedures, Colorado BIDS System, pricing, deliveries or related concerns. • Reviewed and revised procedures in order to complete mission of efficient inventory maintenance and administrative support. • Compiled and coordinated bid documents for the procurement of Colorado Department of Corrections warehouse stock inventory which included the compiling of requirements from six CDOC warehouses, preparation / submission of Invitation for Bid documents and coordination of bid publication and award processes on the State of Colorado BIDS system via the Internet. • Evaluated and replenished inventory levels on a weekly basis to ensure proper supply levels met requirements for cost centers.

Pueblo, Colorado Area

• Selected by leadership to fill role of peer skill builder providing one-on-one support, training and feedback that led to the development of new skills and abilities that increased production, efficiency and overall customer satisfaction. • Processed customer orders and sales, providing and receiving information, handling miscellaneous customer service and general information calls via the phone. • Utilized well-develop communication, active listening and interpersonal skills to consistently provide exceptional customer service experiences, resulting in increased marks in customer after call survey’s• Established strong rapport, identified root issues and resolved concerns in a quick and efficient manner by listening to customer needs and concerns and demonstrating empathy. • Ensured solutions resolved issues and concerns by collaborative developing win-win interventions to the satisfaction of both the client and corporate best practices.

Center For Surface Combat Systems Unit Dam Neck

Assisted the Division Officer in the management and operations of 3 buildings, housing 5 courses of instruction, with 60 instructors and maintenance support personnel, providing advanced technical training to junior sailors. Maintained records on all divisional personnel ensuring all personal identification data was safe guarded. Planned and prioritized all preventative maintenance and corrective maintenance.

Home Port Of Norfolk Va

Fire Controlman, N721 Division • Worked within Leading Petty Officer role for N721 Division assisting Division Officer in the management and operations of three buildings, housing five courses of instruction facilitate and supported by 60 instructors, maintenance and other support personnel, providing advanced technical training to junior sailors. • Utilize classroom and instructor schedules to effectively scheduled all maintenance actions needed for fire control systems.• Maintained records on all divisional personnel ensuring all personal identification data Work Group Supervisor, USS Harry S. Truman (CVN 75)• Served as the Work Group Supervisor responsible for the operations and maintenance of nine weapons systems including the coordination and collaboration with direct reports and other area leaders • Provided direct supervision and delegation of duties to over 35 shipboard technicians to ensure the complete of all assigned duties according to strict chain of command processes, deadlines and safety / quality standards. • Led the facilitation of initial and ongoing training activities to ensure adoption and compliance with standardized procedures and safety practices related to operations and engagement tactics of weapons systems.• Assigned Divisional Career Councilor role helping sailors to explore and guide their careers according to individualized plans based off values, skills, interests and aptitudes.

Norfolk Naval Station, Norfolk Va

Provided depot level technical support to shipboard technicians for the MK 86 Gunfire Control System and the NATO Seasparrow Missile Firecontrol System.