Dwight Stevens Email & Phone Number

New York, NY, US

New York, US

• As a Retail Professional, I showcase proficiency in sales, adept client relationship management, collaborative teamwork, and meticulous attention to detail, pivotal for driving store success and elevating customer.
• Exceeded annual sales goal by 60%, achieving a remarkable $400,000 in sales revenue.
• Applied deep industry knowledge and trend awareness to implement successful merchandising and sales strategies, bolstering store performance.
• Cultivated enduring client relationships, maintaining an impressive 93% client retention rate through proactive outreach and personalized clienteling.
• Fostering a collaborative environment, effectively collaborating with cross-functional teams to enhance workplace dynamics and productivity.
• Exercised meticulous attention to detail across all tasks, ensuring precision and completeness in all endeavors.

New York, NY, US

• In my previous role as a Tax Intake Associate, I honed meticulous attention to detail through performing data quality assurance tasks in Excel, ensuring accuracy and reliability by meticulously monitoring and.
• Performed data quality assurance using Excel; monitoring and eliminating any duplicate or incorrect data
• Managed client scheduling of free tax prep appointments, intaking clients, uploading client documents, and other administrative tasks as assigned

New York, NY, US

• I demonstrated prowess as a Workforce Development Representative at Henry Street Settlement by skillfully executing employer research, orchestrating successful job placements, customizing staffing solutions, optimizing.
• Executed thorough employer research, facilitating successful job placements for agency clients and bolstering program effectiveness.
• Tailored staffing solutions to meet employers' needs, aligning candidate skill sets with organizational requirements for mutually beneficial outcomes.services for employers seeking qualified workers

• I flourished as a Sales Associate at Neiman Marcus in New York, NY, consistently surpassing monthly sales targets by adeptly engaging customers, leveraging digital tools, elevating customer satisfaction, fostering.
• Demonstrated exceptional sales performance, consistently surpassing monthly sales targets of $80K through adept customer engagement and utilization of digital tools.
• Enhanced customer experience and satisfaction through personalized interactions and product knowledge, resulting in a 25% increase in e-receipt sign-ups.
• Proactively identified and addressed customer needs, driving cross-selling opportunities and exceeding sales objectives.
• Utilized CRM tools effectively to maintain and nurture client relationships, contributing to overall customer retention and loyalty.

New York, New York, US

• I played a pivotal role as a Sales Associate at Tiffany & Co. (Pop-up) in New York, NY, by spearheading client relationship expansion efforts, consistently exceeding monthly sales targets, maintaining high customer.
• Spearheaded client relationship expansion efforts, driving significant sales growth on a quarterly and annual basis.
• Consistently achieved or surpassed monthly sales targets of $90K through adept customer engagement and strategic sales tactics.
• Maintained a high customer satisfaction rating of 95% by promptly addressing customer concerns and providing exceptional service.
• Leveraged data-driven insights to inform sales strategies and effectively engage customers, resulting in increased customer retention and spending.
• Achieved a 95% customer satisfaction feedback score

London, GB

• With a keen aptitude for educating even the most discerning clients through comprehensive product knowledge, I consistently exceeded monthly sales goals of $75K by initiating and executing a streamlined clientele.
• Educated eccentric clients using high-level product knowledge
• Initiated and executed new clientele roster process; consistent communications - exceeding monthly sales goals of $75K
• Confidently used in-store tech enhancing customer experience

New York, NY, US

• I had a track record of driving substantial sales revenue increases of $100K or more, I consistently met and exceeded performance and business goals, demonstrating a relentless commitment to success. I proactively.
• Drove increasing sales revenues of $100K or more; consistently meeting performance and business goals
• Developed and maintained a roster of elite clients
• Maintained client relationships through stellar service, regular outreach, and personalized attention

Bachelor'S Degree, Human Relations

Associate Of Science - As, Human Services, General