Dwight L. Grant - Mba Email & Phone Number

Colorado Springs, Colorado Area

I help visionaries convert their dreams into reality.Recent Projects:* Strategy to eliminate noise-induced hearing loss in the next 10 years.* Wilderness Therapy start-up design and implementation.* Strategic plan to multiply thriving camps throughout the world.Tactical Results:* End-of-year e-mail campaign generated a 67% increase in sales.* Provided training and development to help the Director create a high-performance team.* Implemented a website platform change and almost doubled average visitors and engagement.* Created an employee handbook and helped the owner negotiate staffing changes.* Helped grow an outdoor program by 75% in one year.* Created marketing automation to increase consistency and reduce manual labor.* Helped create the proforma for a startup which allowed them to obtain a mid-6 figure loan. * Developed a drip campaign strategy and helped to execute the plan.* Identified staffing options and helped create a virtual team.

Reporting to the President/CEO I provided overall financial and operational leadership for a 1.5 million/yr non-profit that helps Christians and their Churches respond to conflict in a Biblical manner. This is accomplished through product development and distribution, training & certification, conferences, mediation and arbitration services.* Researched, recommended and implemented an alternative to the prior health care plan saving the ministry $75,000/yr.* Created job descriptions and developed performance plans with all staff within the first 90 days. * Spearheaded the relocation from Billings Montana to Colorado Springs. * Retained Billings staff by establishing a work from home plan and remote workforce.* Implemented the outsourcing of product fulfillment and created a co-branded website with the provider. * Led the system and process conversion from a legacy accounting system to QuickBooks and a third party bookkeeping service saving the organization over $40k/yr.* Rolled out a new website.* Migrated systems to Salesforce increasing functional capacity and saving $10k per year.

Ulysses, Pennsylvania

Reported to the Board of Directors and was responsible for strategic planning, marketing, donor development, fund raising, program development and implementation, human resources, finance and operations.* Reengaged members resulting in membership revenue growing from $500/yr. to over $6,000/yr.* Helped the Board create a compelling vision, shared it with camp constituents and experienced double the giving to the general fund and campership/scholarship funds.* Applied for and received 3 grants.* Implemented two week camps, four weeks of day camp, and a water ski camp for teens that stimulated growth of over 20% for the summer.* Implemented online registration and donations resulting in 60% less manual keying and improved service to parents and retreat attendees.* Recommended and implemented changes to pricing, terms and conditions closing a $50,000 gap, allowing the camp to break even for the first time in years.* Partnered with group leaders to increase the number of bookings each year.

Texas Creek

Started and led a family business providing "good wholesome family fun and adventure" to thousands of participants each year. We were among the first outfitters on the Arkansas River to offer digital photos to our guests as part of their whitewater experience. The business was sold to Journey Quest in 2012 and continues to operate from the same Texas Creek location.

Colorado Springs, Colorado Area

Worked with the VP of Marketing to provide strategic planning and implementation of divisional objectives.* Researched and recommended options to convert printed content to digital resources.* Negotiated changes within the department to reduce expenses through outsourcing.* Helped create the budget and monitor P&L.* Served as a liaison to strategic partnerships.

Reported to the Senior VP of Operations, led the Supply Chain division with an emphasis on building flexible capacity through the effective use of third party providers.* Eliminated over $5 million dollars in operating expense by outsourcing inventory management and warehouse functions.* Created and led a change management strategy that resulted in a smooth transition to an outsource provider with no loss in service and 0 turnover during the six months leading up to the cut over.* Led a cross departmental team in designing and implementing a plan that reduced cycle time to our constituents (customers) from >10 days to < 3 days, and eliminated the mail backlog.* Designed and implemented a warehouse management system (WMS) replacement.* Implemented a quarterly Supply Chain excellence award that recognized superior performance with a certificate and a bonus check. Recipients were nominated by their peers and final selection decided by the leadership team.* Contributed to the creation of a corporate restructuring plan and smooth transition.

Directed a team of 5 managers and a total workforce of 250, in a six day a week operation in a 150,000 square foot facility with a $15 million dollar budget. Responsibilities included mail processing, order keying, on-site book store management as well as other traditional supply chain functions.* Implemented a flexible work-at-home solution to double phone and mail order processing capacity, improve service levels and reduce costs.* Proposed and implemented a supply chain solution resulting in a 50% reduction in inventory while simultaneously improving our order fill rate.* Improved service and increased order processing capacity and reduced costs by outsourcing a portion of the mail processing and data entry functions to an offshore provider. * Provided change management leadership and the communication strategy required to sell and implement controversial decisions that affected staffing.* Created a strategic plan for our campus bookstore that heightened the awareness of Focus brand titles and resulted in a 15% increase in net revenue.

Senior Director of Distribution/Materials Management, (1996–2002)Provided senior leadership for all aspects of distribution, including a procurement portfolio of over $40 million as well as inventory management, transportation, and warehouse operations.* Reduced fulfillment order cycle time from 10 days to less than 24 hours and achieved a 25% reduction in cost per unit.* Designed and implemented a pay for skill compensation model that provided a career path for Material Handlers. This improved employee morale and reduced turnover by 50%.

Mba, Business

* Completed my MBA capstone project on "implementing workplace change"

Ba, Recreation - Outdoor Leadership

Activities and Societies: Living Area Coordinator, member of ASB* Served on the associated student body council. * Led student.