Dwight Mcdonald Jr

Dwight Mcdonald Jr Email and Phone Number

Premium Catering & Sales Specialist @ Valley Forge Casino Resort
Dwight Mcdonald Jr's Location
Greater Philadelphia, United States, United States
Dwight Mcdonald Jr's Contact Details

Dwight Mcdonald Jr personal email

n/a
About Dwight Mcdonald Jr

Dwight Mcdonald Jr is a Premium Catering & Sales Specialist at Valley Forge Casino Resort. He possess expertise in microsoft office, sports marketing, customer service, sports, sports management and 7 more skills.

Dwight Mcdonald Jr's Current Company Details
Valley Forge Casino Resort

Valley Forge Casino Resort

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Premium Catering & Sales Specialist
Dwight Mcdonald Jr Work Experience Details
  • Valley Forge Casino Resort
    Premium Catering & Sales Specialist
    Valley Forge Casino Resort Dec 2022 - Present
    King Of Prussia, Pa, Us
    Organized and executed all In-House events by collaborating with Internal departments within property to provide direction, coordination, and detailed execution of all banquet event order.Maintains existing relationships and builds new customer contacts.Full working knowledge of Salesforce including familiarity with blocking guestrooms and meeting space.Coordinated and create Banquet Event orders through Salesforce. Facilitate and support all Amenities throughout Casino and Resort.Input all leads through Salesforce and direct to the appropriate Sales Manager as necessary. Supported the sales team by qualifying inbound leads, scheduling site tours, and sending contracts & and deposits through Sertifi to clients.Budgeted monthly office inventory and work with the Purchasing Department to guarantee the regular supply of office materials.Follow standard operating procedures to ensure profitability targets are metProficient in multiple systems: Salesforce, HotSos, SertifiInteract with guests to obtain feedback on quality and service standardsRespond to and handles situations requiring service recoveryStrive to improve service performance
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  • Tech Consulting
    Servicenow Business Systems Analyst
    Tech Consulting Jan 2022 - Present
    ServiceNowManaging Users and accessRoles and permissionsCreating new users, roles, and groupsCreation of reportsUI Policies, UI Actions, and Business rulesService Portal, Catalog, and Service Level AgreementsProblem, Change, and incident management in ServiceNowConfiguring UI & overall maintenance of platformBusiness AnalysisProject Classification and Project Phases dissectionBusiness Requirements Elicitation TechniquesProblem Analyzation and documentationScrum Artifacts and MethodologiesTeam Collaboration and Project Organization MethodsBusiness Analysis tools such as Jira, Azure Devops, etc
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  • Drexel University
    Program Operations Coordinator
    Drexel University Aug 2017 - Sep 2017
    Philadelphia, Pennsylvania, Us
    • Performed weekly routine inspections of assigned Residence Hall buildings by walking all areas and recording information in the University’s work order management software.• Reviewed the University's work management software for all Residence Hall buildings and other University properties as requested, on a daily basis.• Provided support to the Director of Operations to prepare the Residence Hall buildings for move-in, term switch, and move-out processes.• Provided support to administrative processes related to purchasing.
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  • University Of Pennsylvania
    Medical Affairs
    University Of Pennsylvania Apr 2016 - May 2017
    Philadelphia, Pa, Us
    • Oversee multiple phases of time sensitive projects • Retrieve and upload provider information from various governmental websites such as CMS, DHS’ Promise systems and the Pennsylvania State License Board to help facilitate the enrollment process. • Update provider information in OMA’s internal data base ECHO. • Maintains operations by following policies and procedures. • Maintains customer confidence and protect operations by keeping information confidential. • Contribute to the team projects by completing each task in an effective and timely manner to achieve the desired goal.
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  • Comcast Spectacor
    Operations Intern
    Comcast Spectacor Aug 2015 - Jan 2016
    Philadelphia, Pa, Us
    • Assisted in facility event set-ups and breakdowns ensuring completion and accuracy • Coordinated maintenance projects utilizing contractors • Develop and maintain an inventory list of facility equipment • RFP Walkthroughs, Bid Reports, Contractor Selection, Inspection of work • Supervised Teamsters Union members during daily operations of the facility
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  • University Of Pennsylvania
    Facility And Operation Supervisor
    University Of Pennsylvania Aug 2014 - Jan 2016
    Philadelphia, Pa, Us
    • Represent the professional staff in their absence by responding to emergencies and following established protocol. Promote the mission of the Department of Recreation. • Supervise 4 recreation assistants and provide excellent customer service to maintain positive relations and rapport with members of the facilities. Review daily housekeeping charges. Enforce all departmental and fitness room policies and procedures
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  • University Of Pennsylvania
    Operations And Facilities Intern
    University Of Pennsylvania May 2014 - Aug 2014
    Philadelphia, Pa, Us
    My overall responsibilities include:• Promote the mission of the Department of Recreation• Daily supervision of student/part-time and aquatic staff• Perform daily procedures, checklists, and forms• Assist in development and posting of signage• Review work order and B Mechanic list - Report unfinished items to Professional Staff - Perform daily reviews to identify maintenance needs• Enforce all departmental and fitness room policies and procedures• Represent the professional staff in their absence• Provide excellent customer service and maintain positive relations and rapport with members of the facilities
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  • Black Women In Sport Foundation
    Staff, Mentor
    Black Women In Sport Foundation Jun 2013 - Aug 2013
    The Black Women in Sport Foundation has maintained the title of a professional organization, which is shown by the foundation's achievements in community outreach and extraordinary programs. By providing a diverse staff of coaches and mentors, each with specialized training in athletics and counseling, they act as a guiding presence in the lives of our youth. Our responsibility is to build future leaders; through sports we cultivate the importance of determination and competitiveness in order to achieve their goals.My overall responsibilities include:• Performed administrative tasks such as answering phones, filing papers, provided customer service to clients.• Monitored one of many summer camp sites to ensure it was run smoothly• Mentored children ages 6-14 to teach them life skills through a sport environment

Dwight Mcdonald Jr Skills

Microsoft Office Sports Marketing Customer Service Sports Sports Management Microsoft Word Powerpoint Leadership Business Process Youth Mentoring Operations Management Facilities Management

Dwight Mcdonald Jr Education Details

  • Temple University'S School Of Sport, Tourism And Hospitality Management
    Temple University'S School Of Sport, Tourism And Hospitality Management
    Sports Management
  • Thaddeus Stevens College Of Technology
    Thaddeus Stevens College Of Technology
    General

Frequently Asked Questions about Dwight Mcdonald Jr

What company does Dwight Mcdonald Jr work for?

Dwight Mcdonald Jr works for Valley Forge Casino Resort

What is Dwight Mcdonald Jr's role at the current company?

Dwight Mcdonald Jr's current role is Premium Catering & Sales Specialist.

What is Dwight Mcdonald Jr's email address?

Dwight Mcdonald Jr's email address is dw****@****enn.edu

What schools did Dwight Mcdonald Jr attend?

Dwight Mcdonald Jr attended Temple University's School Of Sport, Tourism And Hospitality Management, Thaddeus Stevens College Of Technology.

What are some of Dwight Mcdonald Jr's interests?

Dwight Mcdonald Jr has interest in Children, Education, Facilities And Operations, Sports Marketing, Health.

What skills is Dwight Mcdonald Jr known for?

Dwight Mcdonald Jr has skills like Microsoft Office, Sports Marketing, Customer Service, Sports, Sports Management, Microsoft Word, Powerpoint, Leadership, Business Process, Youth Mentoring, Operations Management, Facilities Management.

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