Dwight Sheppard Email & Phone Number

United States

Golden, Colorado, United States

Westbrook, Maine

Supported six production lines and performed dock and warehouse services utilizing forklifts, pallet jacks, and inventory management systems

Saco, Maine

- Prioritized product and material staging, reducing average project load-up time by half- Sourced and procured installation materials for upcoming projects, established and maintained installation material inventory, improving ready-to-install time margin by 400%- Partnered with installation manager and owner/operator to plan and execute a warehouse move and redesign, increasing space utilization efficiency by >30%- Developed and implemented improved approach to service and repair record-keeping in rForce CRM for a 30% reduction in open service requests

Albany, Oregon

Worked in every stage of furniture production, from millwork, to assembly and finishing, to packaging and shipping

Boulder, Colorado + Dayton, Ohio

- Proposed and led storewide initiative to streamline Personal Setup, coordinating with team members across roles to develop and communicate defined goals and optimized workflow, reducing new device setup times by 40% in the first month- Led product team in NPS response quantity, simultaneously performing in top 5% storewide in positive NPS, Q2 2016- Led product team in business introductions, Q2 2016; second in business introductions, Q3 2016- Proposed and led initiative to obtain and maintain recycling bins in the Genius Room and in staff areas- Served on NPP committee, Q3 2015

Spokane, Washington

Day-of-event operations manager responsible for:- Leading teams of 2-6 cooks catering private events and open-air markets- Anticipating customer needs through proactive and open communication- Inventory and preparation of supplies; transport and setup of mobile kitchen

Spokane, Washington

Spokane, Washington