Dwiki Pratama Putra
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Dwiki Pratama Putra Email & Phone Number

Automation and Process Improvement at Xendit at Xendit
Location: West Java, Indonesia 9 work roles 1 school
1 work email found @xendit.co LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 100%

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Work email p****@xendit.co
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Current company
Role
Automation and Process Improvement at Xendit
Location
West Java, Indonesia
Company size

Who is Dwiki Pratama Putra? Overview

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Quick answer

Dwiki Pratama Putra is listed as Automation and Process Improvement at Xendit at Xendit, a with 239 employees, based in West Java, Indonesia. AeroLeads shows a work email signal at xendit.co and a matched LinkedIn profile for Dwiki Pratama Putra.

Dwiki Pratama Putra previously worked as Automation and Process Improvement at Xendit and Customer Success Generalist at Xendit. Dwiki Pratama Putra holds Bachelor'S Degree, Materials And Metallurgical Engineering from Institut Teknologi Sepuluh November.

Company email context

Email format at Xendit

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*@xendit.co
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AeroLeads found 1 current-domain work email signal for Dwiki Pratama Putra. Compare company email patterns before reaching out.

Profile bio

About Dwiki Pratama Putra

Dwiki Pratama Putra is a Automation and Process Improvement at Xendit at Xendit. They possess expertise in leadership, cost control, construction planning, data analysis, project management and 12 more skills. They is proficient in English.

Listed skills include Leadership, Cost Control, Construction Planning, Data Analysis, and 13 others.

Current workplace

Dwiki Pratama Putra's current company

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Xendit
Xendit
Automation and Process Improvement at Xendit
jakarta, jakarta raya, indonesia
Website
Employees
239
AeroLeads page
9 roles

Dwiki Pratama Putra work experience

A career timeline built from the work history available for this profile.

Automation And Process Improvement

Current

Jakarta, Indonesia

• Leading AI-driven initiatives, automation, and process improvement for Customer Success operations.• Developing and managing an AI-powered chatbot, achieving a 65% deflection rate for general inquiries and automating 56% (+12,900 tickets/month) of overall Customer Success tickets, significantly reducing manual workload.• Led CS cost optimization effort, resulting in a 12% reduction in CS software expenses.

Nov 2022 - Present

Customer Success Generalist

Jakarta, Indonesia

• Serve as the primary point of contact for customers, managing communications and resolving their issues • Collaborate with cross-functional teams for ticket resolution• Gather customer feedback and provide insights for product and process improvement

May 2022 - Mar 2024

Project Management System Analyst

Jakarta, Indonesia

• Developed a carbon accounting system, facilitating the monitoring and measurement of Scope 1 and Scope 2 emissions across multiple projects and the office headquarters.• Built a live corporate dashboard for real-time engineering performance tracking.• Automated processes across corporate functions with Power Automate for efficiency.

Nov 2021 - May 2022

Project Production Management Engineer

Jakarta, Indonesia

• Contributed to a Project Production Management (PPM) task force, shaping the implementation strategy for a new project management approach company-wide.• Led a study on Production System Optimization (PSO) to enhance financial performance, business strategy, and project operations.• Conducted data analysis to identify root causes, facilitating swift problem-solving and continuous improvement in project delivery.

Oct 2020 - Nov 2021

Project Engineer - Management Trainee

Greater Jakarta Area, Indonesia

• Built multi-function coordination between engineering, procurement, and construction team to make sure project is on course to achieve its objective on schedule• Monitored and measured progress using Earned Value Analysis (EVA)

Jan 2020 - Oct 2020

Construction Engineer - Management Trainee

Greater Jakarta Area, Indonesia

Developed construction execution plan for downstream oil & gas and petrochemical project that includes :• Develop construction schedule• Measure and analyze volume of work.• Resource (manpower, equipment, material) allocation for executing construction work.

May 2019 - Jan 2020

Cost Control Engineer - Management Trainee

Bintaro, South Tangerang

Performed cost control functions for upstream and downstream oil and gas engineering projects.• Developed Project Cost Control Dashboard that allows effective project cost monitoring, proactive forecasting, and quick decision making • Monitored and measured project key financial metrics that includes revenue, gross margin, Cost Performance Index (CPI), and Estimate at Completion (EAC)

Nov 2018 - May 2019

Co Founder And Deputy Head Of External Department Nace Sc Its

Surabaya Dan Sekitarnya, Jawa Timur, Indonesia

Oct 2016 - Oct 2017
Team & coworkers

Colleagues at Xendit

Other employees you can reach at xendit.co. View company contacts for 239 employees →

1 education record

Dwiki Pratama Putra education

  • Institut Teknologi Sepuluh November
    Institut Teknologi Sepuluh November
    Materials And Metallurgical Engineering
FAQ

Frequently asked questions about Dwiki Pratama Putra

Quick answers generated from the profile data available on this page.

What company does Dwiki Pratama Putra work for?

Dwiki Pratama Putra works for Xendit.

What is Dwiki Pratama Putra's role at Xendit?

Dwiki Pratama Putra is listed as Automation and Process Improvement at Xendit at Xendit.

What is Dwiki Pratama Putra's email address?

AeroLeads has found 1 work email signal at @xendit.co for Dwiki Pratama Putra at Xendit.

Where is Dwiki Pratama Putra based?

Dwiki Pratama Putra is based in West Java, Indonesia while working with Xendit.

What companies has Dwiki Pratama Putra worked for?

Dwiki Pratama Putra has worked for Xendit, Tripatra, Nace International, and Freeport Indonesia.

Who are Dwiki Pratama Putra's colleagues at Xendit?

Dwiki Pratama Putra's colleagues at Xendit include Amarnath R., Bell Taksaporn, Sulthan Hafizh Suryana, Dhanny Lazuardi, and Virsillia Purnama.

How can I contact Dwiki Pratama Putra?

You can use AeroLeads to view verified contact signals for Dwiki Pratama Putra at Xendit, including work email, phone, and LinkedIn data when available.

What schools did Dwiki Pratama Putra attend?

Dwiki Pratama Putra holds Bachelor'S Degree, Materials And Metallurgical Engineering from Institut Teknologi Sepuluh November.

What skills is Dwiki Pratama Putra known for?

Dwiki Pratama Putra is listed with skills including Leadership, Cost Control, Construction Planning, Data Analysis, Project Management, Cost Engineering, Analytical Skills, and Business Analysis.

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