Dwi Kusuma Wardani Email & Phone Number

Kuta, Bali, Indonesia

• Preparing all forms of correspondence such as making a quotation letter, an agreement letter, a confirmation letter, contract rate travel agent, a performance invoice, wedding proposals, and table manner proposals
• Handling 6 site inspections with clients (presenting hotel facilities and services to clients, showing rooms and rooms meeting)
• Handling MICE and events (4 meetings, 2 wedding, and 3 table manner, 2 conferences)
• Follow up on business inquiry (meeting) via WhatsApp, telephone and email
• Negotiating rates with clients to secure bookings and maximize revenue.
• Recapping inquiries from on progress, on hold, cancelled and confirmed, as well as recording all suggestions, criticism and client hopes to increase sales in the future

Badung, Bali, Indonesia

On-the-job training at The Royal Beach Seminyak Bali in the Food & Beverage Department.1. Prepare for breakfast in the morning.2. Making several bakery and pastry items, such as jam, juice, birthday cake, honeymoon cake, etc.3. Prepare and support handling when there is a cooking class, or barbecue dinner event.4. Serving the guest at breakfast time (06.30.