Demetrius Willis Email & Phone Number

Georgetown, Texas, Us

❖ Monitoring the status of work on day-to-day operations and maintenance projects and informing top management of any delays, difficulties, schedule modifications, revisions, or other actions that may cause project delays.❖ To support learning and business solutions and collaborate with curriculum staff, information systems, digital learning/instructional systems, and other district departments.❖ Supervising the work of contractors who design, install, and build communications facilities.❖ Advising management of any faults or discrepancies between the job being done and the contract specifications❖ Installing, configuring, and updating widely used devices and software.❖ Implement applications and software upgrades and troubleshoot any performance issues. ❖ Collaborated with Information Technology department staff to address service requests and solve specific problems. ❖ Assisted with planning and project management for the design, implementation, and support of technology solutions. ❖ Isolated problems from symptoms, determining alternatives, recommend a solution and effectively communicate these aspects to management, peers, and users ❖ Analyze, repair, and bolster clients in utilizing innovative equipment and computer program, counting computers, showing advances, printers, and other peripherals.

Freelance System | Technology Administrator as a subject matter expert within Unraid and Windows Server administration, virtualization technologies, DNS infrastructure, and other technical topics. I will provide technical assistance to all clients. This individual will have the following:Administered UNIX and Windows servers of all versions and versionsConfigured network infrastructure for routing and firewallsConfigured Virtual Environments such as VMware vCenter, ESX/ESXi hosts, Storage vCenter, and SAN configurationsHandled Apple Time Machine backups to remote storage componentsImplemented Unifi networking systems.

Killeen, Tx, Us

❖ Answers telephone and responds to inquiries.❖ Assist users in installing software and provides customer training.❖ Evaluate computer-related problems to determine if there is a need for repair or replacement.❖ Troubleshoots a variety of end-user computing and connectivity issues. Confers with personnel in resolving problems involving procedural and technical matters. Evaluates and follow through on issues and problems until resolved or escalated. Researches problems and recommends solutions.❖ Train users to work with new computer hardware or software, such as printers, word-processing software, and email❖ Provide PC hardware and software technical support. Set up or repair computer equipment and related devices and Monitors the user's PC disk space.❖ Performs routine computer support functions and developed and maintains problem tracking and resolution databases.❖ Provides installation, configuring, troubleshooting, and maintaining customer hardware and software support for faculty and staff regarding computing hardware and software.❖ Study documentation provided with new or revised software and initialized appropriate steps to install the software.❖ Provide tier two and three helpdesk support to faculty and staff in the use of desktop applications and hardware, including printers, scanners, wireless technologies, and other peripherals.❖ Assist and coordinate with end users about IT maintenance and new technology deployments.❖ Guide end users in using documented security practices to protect University data and confidential information.

Arlington, Virginia, Us

❖ Performs vehicle self-recovery and field expedients including towing.❖ Oversee proper loading and unloading of cargo on vehicles and trailers.❖ Performs preventive maintenance checks and services (PMCS) on vehicles. ❖ Manages loading and unloading of personnel and equipment and protects cargo against damage.

❖Install and maintain all company hardware.❖Install, configure, and manage Linux servers.❖Troubleshooting advanced permissions-related issues.❖ Monitor server performance to ensure optimum uptime.❖Serve as the first point of contact for employees needing technical assistance.❖ Monitor service levels of all hardware to ensure that they are operating properly.❖Install, configure, and manage Windows servers and workstation operating systems.❖Assist with software upgrades on servers, workstations, printers, and networking devices. ❖Maintain a secure environment by managing user accounts in Active Directory domain services.

Bachelor Of Science - Bs, Computer And Information Systems Security/Information Assurance

Associate'S Degree, Computer And Information Systems Security/Information Assurance