Drive the entire sales cycle from initial customer engagement and proposal delivery to negotiation and deal closure. Prospect types: Hedge Funds, Private Equity, Family Office, Venture Capital, Fund Admins. Incorporate consultative approach to sales, to have meaningful conversations with prospects about business challenges and requirements, to present solutions and cost benefitsDevelop and maintain territory plans which outline how sales targets will be met on an ongoing basisCollaborate with inside sales & marketing to develop outreach and prospecting strategies, including hosting and attending industry – related events.Work with technical staff and product specialists where required to address customer requirementsCultivate strong relationships with third party and partner companies that may be required to deliver full solutions to customersProvide feedback to sales management on ways to decrease the sales cycle, enhance sales, and improve company brand and reputationProvide feedback to company management on market trends, competitive threats, unmet needs, and opportunities to deliver greater value to customers by extending company offeringsIdentify sales support requirements and work with marketing to develop sales toolsBe a positive representative of the company and its brand in the marketplace

Account Manager providing account management, technical and compliance guidance to a book of 55+ accounts primarily comprised of hedge funds, private equity firms, legal and life sciences. (Abacus Group acquired Proactive)

Senior Consultant providing account management, technical and compliance guidance to a book of 55+ accounts primarily comprised of hedge funds, private equity firms, legal and life sciences.

Provide direct end-to-end management of all business and service delivery of strategic accounts within portfolio of clients, including clients in E-commerce, Legal, Trading, M&A, Insurance, Real Estate, Design, Fashion and Non-profit sectors. Created 24/7 Help Desk with sub 5 minute response time on annual basis, created custom open source ticket and work flow automation and management system. Implemented and managed 24/7 Support for clients E-commerce fashion industry platform doing $750K per day in sales across 15 high volume web sites. Oversaw support for over 30 servers, 200 virtual instances, and 250+ end user workstations

Provide direct end-to-end management of all business and hands on service delivery for portfolio of clients, including clients in Legal, Trading, M&A, Insurance, Real Estate, Design, Fashion, and Non-profit sectors.Direct management of over 250 users and 25 servers across 11 active clients.Oversaw numerous clients existing CRM installations.Oversaw administration of numerous off the shelf and custom database applications.Communicated with all levels of staff, particularly C level to discuss, determine and provide information on all technology within organizations.Directly performed over 40 network health checks and provided recommendations and or implemented recommendations for new clients..

Maintained All internal and external Lexiquest IT systems worldwide during acquisition.Completed with SPSS IT dept takeover of all internal and external IT systems.Systems transferred included over 100 desktops, 8 web and custom search engine servers, and 32 internal servers covering Exchange, File, Sales DB and full QA, Development and Product servers.IT takeover was completed on time and on budget.

Managed all aspects of company's Managed Services Environment and IT Operations across Lexiquest’s Global infrastructure in the US and Europe with an operating budget in excess of $1.5m.Directly managed Lexiquest’s 6 person IT Support staff as well as all external vendor relationships. Provided direct Service Level Management for client Service Level Agreements and implemented Service Level Objectives (SLO) to effectively leverage internal support staff and external relationships with 3rd party vendors.Architect, proposed and successfully implemented IT transformation project to improve global network infrastructure. Included implementation of VoIP and Video Conferencing; redundant system design, business continuity and disaster recovery plans and new back-office services to support day-to-day operations.

Directly managed all strategic and tactical client operations with complete P&L accountability.Managed an 8 member team to drive sales opportunities and build companies’ revenue.Secured first enterprise client and drove 300% increase in companies’ annual revenue within the first year.Transformed overall organizational delivery and successfully settled an inherited partner lawsuit which resulted in eliminating a large company debt.

Played a key leadership role in building the company’s client base, spearheading new business development while maintaining client accounts and overseeing all technical contracts/projects for clients within the New York metro region.Built and ran the new NYC office from the ground up, growing revenues to $400K in 12 months and acquiring 30 new clients.Designed and developed a highly successful and sustainable franchise model, helped the company president on long-term strategic planning for a business model still in operation today.

Directed all in-house IT systems, devising and implementing strategic plans for computing equipment purchases/upgrades and managing external computer and physical plant vendors.Supported sales/marketing with technical review of customized client proposals and Service Level Agreements and contributed to the development of strategic partnerships with VARs, ISPs, and hardware/software manufacturers.Spearheaded installation of the company’s first enterprise operating network, including customer hosting network and back-end internal infrastructure. The enterprise network included mission critical systems which supported global government contractor and pharmaceutical Human Resource systems.Built IT department from the ground up, recruiting and directing an IT support team and putting in place all IT support operations and creating policies and procedures for support operations across internal and web based systems.