Don Dwinell Email and Phone Number
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Talented IT professional with multiple certifications and eight years of progressively responsible IT experience. Expertise includes: installation and ongoing maintenance and management of enterprise environment infrastructure, Windows 2000/XP/2003/Vista/Win7,Win8,Win10 Active Directory and Exchange, network security including data protection and disaster recovery, and software evaluation and implementation. Reputation for being a highly motivated, goal-oriented team player. Excellent communication and leadership skills with more than 10 years experience in client support.Specialties: Windows 2000/XP/2003/Vista/7/8/10 • Barracuda spam firewall • DHCP • Windows NT • Exchange/Outlook • Disaster recovery (VERITAS) • VMware • Ghost • Configuration release • Microsoft office suite • WSUS • End-point encryption • Data loss prevention • Network security • Active directory • TCP/IP • Project management • DNS/WINS • SAN (Navisphere) • Software licensing
Association Of Professional Flight Attendants - Apfa
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Association Of Professional Flight Attendants - ApfaEuless, Tx, Us
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Director Of Information TechnologyAssociation Of Professional Flight Attendants - Apfa Mar 2024 - PresentEuless, Tx, Us -
System AdministratorUnicomdata/Dallas Data Center Oct 2010 - Mar 2024Returned to former employer after 3 months at McAfee.
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Technical Support EngineerMcafee May 2010 - Jul 2010San Jose, California, UsProvide support to gold-level enterprise customers on end-point encryption and network data loss prevention products and services. -
System AdministratorUnicomdata Jan 2010 - May 2010Dallas, Texas, UsDeliver wide-range of network services and products to small business clients, including IT maintenance and support, VoIP phone systems, data center management, desktop support, and client management. Key Contributions Executed migration of existing infrastructure (based on vSphere 3.5) to centralized off-site data center (updated to vSphere 4.0). Significantly increased client storage and infrastructure reliability. Installed complete new client infrastructure. Installation on Server 2008 SBS environment included 15 client nodes, one domain server, print/scan/fax peripherals, and proprietary client software. Enabled on-time opening of client business. -
Technical MarketingPalm Harbor Homes Jul 2009 - Jan 2010Plano, Texas, UsAssisted marketing organization with implementation of technology solutions to help drive higher sales. Key Contributions: Managed deployment of new technology tool, designed to notify potential clients automatically about upcoming sales opportunities. Drove increased customer visits at Palm Harbor Homes sales centers by more than 50%. -
Sr. Network AdministratorPalm Harbor Homes Feb 2003 - Apr 2008Plano, Texas, UsIntegral IT team member providing network support and administration for 1,500+ multi-site users, including: server build and maintenance; network virus inoculation strategies; file/print/terminal server and workstation monitoring, repair, and configuration; software evaluation and implementation; disaster recovery planning; hardware asset management; user accounts/permissions maintenance; and troubleshooting connectivity issues for local and remote networks (LAN/WAN). Responsible for hardware purchasing and software licensing.Key Contributions: Implemented server virtualization infrastructure. Significantly reducing data center facility needs and hardware infrastructure costs. Successful implementation of Active Directory across entire domain. Consolidated server capacity to increase efficiency of resources and reduce hardware equipment requirements. Designed and implemented network node identification and hardware asset management process. Resulted in better asset allocation across sites, reduced costs from loss, and improved network security. Managed migration of company website from 3rd party vendor to internal resources, including establishing hardware and software requirements, DNS redirection, infrastructure needs, and ongoing support resource requirements. Reduced administration costs to the company while achieving corporate goal of 99% uptime.
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Help Desk ManagerAmerican Autoxchange Apr 2002 - Feb 2003Managed all aspects of client support, including new site implementations and user training, maintenance of installed systems, and help desk support. Led six-person help desk team.Key Contributions: Designed and implemented new web-based training system that resulted in a significant reduction in new user training costs. Implemented streamlined process for new customer installations to increase efficiency, ensure consistency, and provide better training materials. Enabled the company to reduce the number of people required for new customer site installations and, hence, save significant costs. Proactively gathered customer feedback during every site visit to provide software development team with critical customer requirements. Reduced need for multiple upgrade releases.
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Customer Service RepresentativeChep Jul 2000 - Aug 2001Addlestone, Surrey, GbManaged CHEP assets in assigned geographic territory, including maintaining regular communication with customers, configuration of proprietary applications, and providing support on CHEP systems. -
Management TraineeEnterprise Rent-A-Car Jun 1999 - May 2000St. Louis, Mo, Us -
Store ManagerMattress Warehouse Aug 1996 - Feb 1999
Don Dwinell Skills
Don Dwinell Education Details
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Southern Methodist UniversityEngineering And Applied Sciences -
Miami UniversityPsychology
Frequently Asked Questions about Don Dwinell
What company does Don Dwinell work for?
Don Dwinell works for Association Of Professional Flight Attendants - Apfa
What is Don Dwinell's role at the current company?
Don Dwinell's current role is Director of Information Technology - Association of Professional Flight Attendants.
What is Don Dwinell's email address?
Don Dwinell's email address is do****@****nell.us
What is Don Dwinell's direct phone number?
Don Dwinell's direct phone number is +146936*****
What schools did Don Dwinell attend?
Don Dwinell attended Southern Methodist University, Miami University.
What skills is Don Dwinell known for?
Don Dwinell has skills like Windows Server, Networking, Active Directory, Vmware, Customer Service, Microsoft Exchange, Troubleshooting.
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