Darren Isaacs Email & Phone Number

Cape Town, WC, ZA

Cape Town, Western Cape, South Africa

Developing software solutions for both internal and client projects using the Microsoft Power Platform (Power Apps, Power Automate, Dataverse) & Dynamics 365

Cape Town, Western Cape, South Africa

Support and Assist in Managing Client Automation Processes○ Provide Initial QA and BA Support○ Assist in Managing & Monitoring Automation Projects○ Assist in Managing Deployments across Blue Prism environments○ Assist with Testing for Project Deployments and Troubleshooting○ Assist in Management of Internal and Client Project Documentation (SOPs.

Cape Town Area, South Africa

Develop RPA Solutions using the UiPath Platform

Tokai, Cape Town

○ Support and Manage Automation Processes for UK & US-based clients○ Manage Processes in the Blue Prism Automation System○ Manage Deployments across Blue Prism environments○ Assist with Testing for Project deployments and troubleshooting○ Investigate and provide initial troubleshooting of Automated Processes○ Ensure stability of the Blue Prism Resources.

Tokai, Cape Town

FIRST & SECOND LINE SUPPORT ANALYST○ Provide Remote Desktop & Application Support○ Basic Office 365 Exchange Administration○ Create new and update existing Client documentation○ Process & manage Service Desk Support Incidents & Requests (GoToAssist Service Desk)

Tokai, Cape Town

FIRST LINE SUPPORT ANALYST○ End-user Account Administration (Active Directory, Angus AnyWhere, Cisco Unity & CM Console)○ Create new and update existing Client documentation (SOPS, Workflows, Knowledgebase Articles)○ Process & manage Service Desk Support Incidents & Requests (Cherwell Service Management)

Tokai, Cape Town

FIRST & SECOND LINE SUPPORT ANALYST○ Provide Remote Desktop & Application Support ○ Create new and update existing Client documentation ○ Process & manage Service Desk Support Incidents & Requests (Footprints Service Desk)○ End-User Account Administration (Active Directory, MRI, SharePoint, Workday, Angus AnyWhere)○ Mobile Device Management (BES12, Mobile.

Cape Town Area, South Africa

○ Design User Interfaces for Mobile Apps and Websites○ Develop basic front-end of websites using HTML & CSS

Responsive Web Design, Computer Software Engineering

freeCodeCamp.org is a tiny non-profit that's helping millions of people learn to code for free. • Responsive Web Design Certification •.

Computer Software Engineering

Higher Certificate, Information Technology

National Senior Certficate (Nsc), Physical Sciences, Grade 12

Activities and Societies: Athletics (Track & Field), Designer for school magazine Member of School Representative Council Prefect