Multi-talented doesn't even begin to tell my story. I am so passionate about efficiency and productivity, I am multitasking before breakfast!My personal mission is to apply my incredible skill set, huge appetite for complexity, grace under pressure, and exceptional organizational skills to bring order to chaos in a progressive work environment, with good humor, creativity, and WIT (Whatever It Takes).I have been a remote FileMaker Developer for over 20 years. Most recently, I have been working with a diverse team of developers all over the world, designing and maintaining systems to run businesses in the manufacturing, health care, trades, and even an acupuncture center's operating system. I supplement those systems with skills in copy writing, website content creation, video tutorials, and business workflow analysis.At the same time, I have been helping an acupuncture practice management software company in start-up mode, innovating nearly all the systems the company needs, including marketing, FileMaker solutions, databases, website design, instructional videos, email and phone support, and an online software manual.In the clinical research field, I have designed systems and correspondence for an IRB, expanded a Site Management Organization, optimized and written research protocols, consent forms, and recruitment materials, and launched my own website of research cartoons! I also worked in the healthcare field for over 10 years, in ever-increasing levels of enthusiastic responsibility. My career path began in the back office, and led me towards the administrative and technical side of the medical field as a Front Office Manager. I have a tremendous skill set and wide-ranging abilities and interests, coupled with above-average communication and relationship skills. I bring an amazing level of creativity to everything I do!I have always enjoyed communicating clearly, concisely, and accurately, with maximum efficiency. This is done with a genuine warmth and empathy for others. I am unusually adept at managing complex projects and meeting deadlines. I am a very meticulous, self-motivated, and creative problem solver. Now I’m looking to leverage the skills I have developed independently to find a long term position with a growth-oriented company that can benefit from my talents.Get in touch with me by email dontoon[at]aol.com.
Ginkgo Software
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Lead Filemaker Developer And Business ManagerGinkgo SoftwareNovato, Ca, Us
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Lead Filemaker Developer & Business ManagerGinkgo Software Jun 2008 - PresentSf Bay AreaSolely responsible for end-to-end FileMaker Pro development and planning for a leading FileMaker practice management program (ClientTracker). This innovative solution has been in continuous use for Acupuncture and Natural Health practices for over 20 years. ClientTracker was originally designed in FM 6, and has been upgraded through FM 19. Most recently, I integrated the program with SMS and an online scheduler.• ClientTracker is famous for its ease of use and intuitive interface, because of my proficiency in UX/UI design and workflow.• Small practices are able to thrive in a competitive sector, due to ClientTracker’s comprehensive array of professional features that I designed and programmed.• Quality Assurance achieved through vertical solution programming, version control, data migration, troubleshooting, and debugging.• 99.8% uptime for over 150 hosted customer files with my FileMaker Server administration.• Expanded features through FileMaker API integration with external systems for SMS and Online Scheduling.• Familiarity with plugins: MBS, Troi File, and Base Elements• Excellent customer service provided through my design and composition of an interactive online manual, support database, and training videos from the ground up.
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Filemaker DeveloperAcg Technologies, Inc. Sep 2014 - Feb 2024Orange County, California, United StatesFull time FileMaker Pro Developer, working with a small team that does everything from full-stack development to website creation and SEO. My role is specialized to work directly with clients, using the FileMaker Pro platform to create workflow enhancements. I excel at adapting and designing new features from a proprietary starter solution, “ProSTART” (available on Claris Marketplace).• Expanding ProSTART’s inventory management capabilities to serve the needs of several types of companies, including a power backup device manufacturer, a water park equipment installer, and an HVAC service company. This resulted in a 2nd specialized starter solution for ACG: “ProSTART MFG.”• Adapting ProSTART’s CRM capabilities to serve as a comprehensive operating system for a leading childcare center, including iPad UI for teachers, tracking attendance, immunizations, and child interactions for State regulations, newsletters and SMS notifications, as well as billing and bookkeeping. I also designed an online Enrollment Application interface, and a basic Members Portal for FileMaker WebDirect. • Internal sales of new features and suggestions for improvement of existing client solutions is a specialty!• Creation of online Knowledge Bases for various businesses using ProSTART, as well as video tutorials for basic program navigation and functions. -
Filemaker ConsultantSelf Employed Mar 2003 - Oct 2014Design and implement custom, integrated FileMaker database solutions for large & small businesses, including an extremely complex cancer research program, an international neurology consortium with 60+ sites, clinical management of a cancer vaccine trial & specimen repository, daily operations for a mental health clinic, digital film imaging company recruiting, and various small businesses. Design and develop an online IRB application system.
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Vice President, Regulatory AffairsStark-Smo Jan 2007 - Oct 2010Compose research protocols, consent forms, case report forms, business proposals, and audit reports for a Site Management Organization. Audit and develop 510(k), IND, IRB, and other regulatory applications. Auditing and monitoring of research site activity and reporting to the IRB. Develop clinical trial budgets and timelines.
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DirectorIndependent Review Consulting Aug 1998 - Feb 2003IRB OperationsDeveloped office systems, managed & coordinated IRB meetings, developed SOPs, designed marketing tools and graphics, wrote and organized all IRB correspondence.
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Medical Office ConsultantMarin Community Clinic Oct 1998 - Feb 1999Planned, developed, implemented, and evaluated business office procedures for 20+ clinic employees; including ongoing coaching and training of supervisors. -
Front Office ManagerMarin Community Clinic Aug 1996 - Oct 1998Responsible for supervisory, planning, and development tasks involving Reception, Medical Records, and Financial Counseling departments for a clinic which serves 2200-2400 low-income and indigent clients per month. Ongoing evaluation, training, and leadership of 17 employees. -
Billing/Payroll ManagerMarin Community Clinic Jan 1994 - Jan 1996Developed and coordinated state program billing, charge entry, and internal payroll and benefit management systems. -
Health And Safety CoordinatorMarin Community Clinic Jan 1992 - Jan 1994Designed and implemented a formerly non-existent OSHA compliance system, including research, training, and maintenance.
Don Mayne Education Details
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Health Services Administration -
Medical Assisting
Frequently Asked Questions about Don Mayne
What company does Don Mayne work for?
Don Mayne works for Ginkgo Software
What is Don Mayne's role at the current company?
Don Mayne's current role is Lead FileMaker Developer and Business Manager.
What schools did Don Mayne attend?
Don Mayne attended St. Marys College, College Of Marin, College Of Marin.
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